Comparison

Heetch vs Gozem

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Heetch

This ride-hailing service offers 24/7 VTC, LVC, and taxi options in multiple countries. Enjoy upfront pricing, flexible payment, real-time location sharing, and loyalty rewards for affordable and friendly city travel.

Highlights
  • 24/7 VTC, LVC, and taxi services
  • Upfront pricing displayed before booking
  • Flexible payment options (cash or card)
  • Real-time location sharing for safety
  • Loyalty and referral programs
  • Customer service support
Features
Read full description

HEETCH is your professional ride-hailing app offering private hire, taxi, and street taxi services across several countries. With Heetch, book your ride in seconds — whether you need to get home, go to work, when public transport isn't available, or simply get around the city. Heetch provides a practical, affordable, and friendly ride-hailing experience, with drivers available 24/7. - The lowest prices, with no surprises. Plus the ability to choose your own price — pay less than a traditional taxi. - Your preferred payment method: cash or card (depending on the country). - Real-time location sharing for extra safety during your private hire trips. - Choose the offer that suits you best, based on price, driver arrival time, vehicle model, and more. A personalized ride-hailing experience based on your criteria. - A rewarding loyalty program for every ride. - A referral program that lets you earn credits for future rides. SET YOUR OWN PRICE Heetch does everything to make private hire rides competitive and accessible to everyone. NEW: You can now decide how much you want to pay for your ride. Heetch sets a minimum price to ensure drivers receive a fair fare. And paying is simple — Heetch also accepts cash. TAKE CONTROL NEW: Choose your driver. A personalized ride-hailing experience based on your criteria. Accept the offer that works for you based on price, driver arrival time, vehicle model, and more. ENJOY DISCOUNTS - Promo codes refreshed every week on your private hire rides. - A referral program where both the referrer and the referred get discounts. YOUR SAFETY IS OUR PRIORITY Make your Heetch ride a safe and reliable experience. Even before your trip starts, check the car model and license plate number to make sure you're getting into the right vehicle. Track your trip with the built-in GPS tool and share your real-time location with loved ones. EASY TO USE 1. Install the Heetch ride-hailing app on your phone 2. Create your Heetch account 3. Enter your destination 4. Select the private hire offer that suits you best In France, Heetch offers private hire rides at better prices than taxis in Paris, Lyon, Marseille, Montpellier, Lille, Nice, Bordeaux, Toulouse, Nantes, and Strasbourg. In Belgium, we operate in Brussels, Antwerp, Ghent, and Leuven. In Algeria, we are available in Algiers, Oran, Constantine, Annaba, Sétif, Tizi-Ouzou, Sidi Bel Abbès, Aïn Témouchent, Mostaganem, Tlemcen, Bordj Bou Arreridj, Bejaia, Mascara, Relizane, Batna, Tipaza, Boumerdes, and Blida. In Senegal, ride with Heetch in Dakar. In Ivory Coast, enjoy Heetch in Abidjan. In Mali, get around with Heetch in Bamako. In Angola, discover Luanda. We don't just connect drivers and passengers — Heetch does it more responsibly by offering the best ride-hailing prices to passengers and the best commissions to our driver partners. Everyone wins! Friendliness, affordability, and more human interactions in a professional setting! Discover new cities with Heetch, without breaking the bank! Download Heetch and book your first ride now. Follow us: https://www.instagram.com/heetch_ & https://www.tiktok.com/@heetch_fr?lang=en

About

Gozem

This app provides a secure and reliable transportation platform, starting with motorcycle taxis. It connects passengers with trained drivers, offering real-time tracking, multiple payment options, and accident assistance. Enjoy a simplified travel experience with fixed prices and a loyalty program.

Highlights
  • On-demand transport booking
  • Trained and insured drivers
  • Real-time driver tracking
  • Multiple payment options (cash, card, mobile money)
  • Fixed pricing
  • Loyalty and referral programs
Features
Read full description

GoZem est une plateforme technologique de transport pour le Togo. Notre objectif est d'offrir la simplicité, la sécurité, et la fiabilité de nos services aux passagers et aux conducteurs locaux, en commençant par les motos-taxi (ou «zemidjans») au Togo. Vous cherchez un moyen simple pour vous déplacer rapidement à Lomé ? Choisissez GoZem, notre solution de transport individuel. Pourquoi ? Gozem n’est pas qu’une application, mais beaucoup plus. Notre mission est de vous fournir un service fiable et simplifié afin que vous puissiez naviguer en toute tranquillité et sans inquiétude. Il est important pour nous qu’au 21ème siècle chaque pays d’Afrique Francophone puissent disposer d’un service qui aide à la fois les gens qui y vivent et leurs permettre d’avoir accès à un service qui associe économie et confiance lors de leurs déplacements. Comment ? En mettant à votre disposition des conducteurs assurés ayant acquis une formation spécial, un équipement de sûreté pour vous protéger lors de vos déplacements cela accompagné d’engins fiable. Se déplacer avec GoZem est extrêmement simple. Voici comment procéder : - Ouvrez l’application et sélectionnez votre lieu de départ et votre destination. - L’application utilise votre localisation GPS pour que le chauffeur puisse venir vous chercher. - Vous verrez une photo de votre chauffeur, les détails de son véhicule, et vous pourrez suivre son avancée sur la carte et le contacter en cas de besoin. - Vous pouvez payer avec tous les moyens de paiements: espèce, carte bancaire et mobile money - Après la course, vous visualiserez dans la rubrique “historique” le détail de votre trajet et le montant de votre course. Vous pourrez également noter votre conducteur et nous donner votre avis pour nous aider à améliorer l’expérience GoZem. Nos Fonctionnalités: - Prix fixé par l’application - Paiement en espèce, carte de crédit et mobile money (Moov Flooz, Togocel T-money) - Service disponible 7/7 et 24/24 - Temps d’attente moyen de 5 minutes - Conducteurs formés pour vous garantir le meilleur service et la sécurité sur la route - Assurances et assistances accident pour les passagers - Programme de fidélité exclusif et généreux - Programme de parrainage qui permet de gagner des crédits pour chaque nouvel utilisateur que vous parrainez Visitez notre site ou nos réseaux sociaux: Site web: https://www.gozem.co Suivez-nous sur Twitter http://twitter.com/gozemtg Facebook https://www.facebook.com/gozemafrica Instagram https://www.instagram.com/gozemafrica Vous avez besoin d’aide ? Visitez http://www.gozem.co/support

Screenshots

Heetch4 screens
Gozem4 screens

Verdict

The call

The clearest difference is ads: Gozem at none against Heetch's shown. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Heetch against 4.6 for Gozem. Both are backed by a comparable volume of ratings — 6.2K and 5.1K respectively. Written reviews are what separate them: 58% of Heetch's written reviews are positive against 53% of Gozem's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. Both last shipped on November 6, 2026.

Scorecard1 real difference · 9 level
Heetch versus Gozem: the parameters behind the verdict, then further details
ParameterHeetchGozem
PriceFreeFree
Rating4.7 (6.2K ratings) — better4.6 (5.1K ratings)
Positive reviews58.1% of reviews — better53.1% of reviews
Number of ratings6.2K — better5.1K
Update frequencyWeeklyWeekly
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhoneiPhone, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size225 MB201 MB
Age rating4+4+
DeveloperHeetchGoZem Pte Ltd

Customer experience

Heetch

All ratings6,225 ratings
Positive92.7%
Neutral4.1%
Negative3.2%
Written reviews172 reviews
Positive58.1%
Neutral8.1%
Negative33.7%

Gozem

All ratings5,069 ratings
Positive90.6%
Neutral4.6%
Negative4.7%
Written reviews128 reviews
Positive53.1%
Neutral9.4%
Negative37.5%

User reviews

Heetch

From 6.2K App Store ratings

What we love

  • 🚀 Affordable prices
  • 👍 Friendly and professional drivers
  • 🚗 Clean and comfortable vehicles
  • ✨ Great service overall

Room to improve

  • 🐛 Unreliable driver availability
  • ⏱️ Long wait times for rides
  • 🗺️ Inaccurate location tracking
  • 💰 Unexpected/inflated charges

Gozem

From 5.1K App Store ratings

What we love

  • 🚀 Smooth transportation services
  • 💡 Convenient food and grocery delivery
  • 👍 Affordable and comfortable rides

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 👎 Poor app performance and glitches
  • 🤔 Incompatibility with certain devices
  • 💸 Billing and payment issues

Bugs and requests

Heetch

Reported bugs

3 issues
  • App crashes or freezes
  • Drivers unable to accept promo codes
  • Incorrect ride details/pricing

Requested features

4 requests
  • Improved driver tracking and ETA
  • Ability to contact support easily
  • More payment options beyond cash
  • Better integration with maps/navigation

Gozem

Reported bugs

4 issues
  • Submit button blocked by Keynote
  • Inability to cancel rides
  • App freezing and crashing
  • Payment processing errors

Requested features

4 requests
  • Improved app stability and reliability
  • Enhanced geolocation and navigation features
  • Better driver training and vehicle maintenance
  • Expanded service coverage and availability

In-app purchases

None

Heetch

No in-app purchases

None

Gozem

No in-app purchases

Questions

Is Heetch free?
Heetch is free to download, with no in-app purchases.
Is Gozem free?
Gozem is free to download, with no in-app purchases.
Which has better reviews, Heetch or Gozem?
Heetch is rated higher. Heetch averages 4.7 out of 5 from 6.2K ratings, while Gozem averages 4.6 from 5.1K ratings.
Do Heetch or Gozem have ads?
Heetch shows ads; Gozem does not.
Which is updated more often, Heetch or Gozem?
Heetch ships an update weekly, and Gozem weekly. Most recently, Heetch was updated on November 6, 2026 and Gozem on November 6, 2026.

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