Comparison

Matterport vs ASHI Helpdesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Matterport

Create immersive 3D digital twins of any space using a smartphone, tablet, or 360 camera. Enhance listings, document projects, manage facilities, and showcase businesses with interactive virtual tours and detailed floor plans. Share and embed your creations easily.

Highlights
  • Effortless 3D Capture
  • Interactive Virtual Tours
  • Automated Measurements & Labels
  • Easy Customization
  • Instant Collaboration
  • Publish and Embed
  • Floor Plans & Marketing Media
Read full description

Matterport: The Standard for 3D Space Capture Transform any space into an interactive, immersive and intelligent 3D digital twin–accessible anywhere. Whether you’re marketing real estate, documenting projects, managing facilities, or showcasing your business, Matterport makes capturing and sharing digital spaces easy. Designed for Any Space, Anywhere • Real Estate: Enhance your listings with interactive 3D virtual tours and floor plans that give potential buyers and renters the ability to view your properties from anywhere. • Design & Construction: Capture detailed, accurate site conditions to collaborate with your team and execute projects seamlessly. • Facilities Management: Simplify space planning, maintenance, and operations with up-to-date digital twins of your properties. • Retail & Entertainment: Create engaging virtual experiences for everything from retail stores and shopping malls to museums and event spaces. • Insurance & Restoration: Speed up claims processing and restoration efforts with accurate, high-resolution 3D scans of damaged properties. • Travel & Hospitality: Promote hotels, vacation rentals, and event venues with interactive 3D walkthroughs to attract more guests. • Education: Showcase campuses, classrooms, and learning facilities with immersive digital tours for prospective students and staff. • Homeowners: Digitally document your home and belongings for insurance, remodeling, or personal records. Powerful and Easy-to-Use Features • Effortless 3D Capture: Quickly capture any space using a smartphone, tablet, 360 camera, 360 imagery or Matterport Pro Series cameras. • Interactive Virtual Tours: Build engaging 3D tours for storytelling with collaboration features like tags, notes, and guided navigation. • Automated Measurements & Labels: Use AI Property Intelligence to get accurate room names and dimensions, instantly generated within your 3D models for precise planning. • Easy Customization: Enhance your 3D virtual tours by adding annotations, including labels and multimedia tags. Seamlessly Share and Publish • Instant Collaboration: Share links with clients, teammates, or stakeholders for easy access to your digital twins. • Publish and Embed: Publish directly to Google Street View, real estate MLS—or embed your tours in websites and presentations. File Export and Media • Floor Plans: Get affordable professional-grade schematic floor plans, simply and easily with just the push of a button. • All-In-One Marketing Media Assets: Transform a single Matterport digital twin into immersive 3D experiences, high-quality 2D photography, detailed floor plans, and more. • File Export: Export your digital twins in E57, OBJ, XYZ, and industry-standard formats such as RVT and DWG for use with BIM and CAD applications. Generate ready-to-use Xactimate®-compatible sketches, simplifying insurance claims and restoration planning Extensive Camera Compatibility • Matterport’s advanced Lidar Pro3 3D camera • Matterport’s industry-favorite Pro2 3D camera • Popular 360 cameras from Insta360 and Ricoh, see details at https://support.matterport.com/s/article/Supported-360-Spherical-Cameras? • Smart Phones, see details at https://matterport.com/compatible-mobile-devices. Get Started for Free Join millions of users who trust Matterport to bring their spaces to life in immersive 3D. Download the free app and create your first Matterport today!

About

ASHI Helpdesk

This app connects members of a professional society with industry experts for question submission. It also provides access to technical documentation relevant to the home inspection field.

Highlights
  • Submit questions to industry experts
  • Access technical documentation
  • Home inspection industry resources
  • Member support
  • Expert advice
Features
Read full description

Help Desk Application for the American Society of Home Inspectors. This app allows members to submit questions to industry experts. It also contains technical documentation related to the Home Inspection Industry

Screenshots

Matterport4 screens
ASHI Helpdesk3 screens

Verdict

The call

The clearest difference is review sentiment: ASHI Helpdesk at 100% against Matterport's 25%. ASHI Helpdesk also leads on monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 18.0). Matterport's advantage is update cadence (monthly vs every 9 months) and ratings volume (4.2K vs 8). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Matterport holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Matterport has 4.2K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 25% of Matterport's written reviews are positive against 100% of ASHI Helpdesk's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Matterport ships an update monthly, ASHI Helpdesk every 9 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
Matterport versus ASHI Helpdesk: the parameters behind the verdict, then further details
ParameterMatterportASHI Helpdesk
PriceFreeFree
Rating4.7 (4.2K ratings) — better4.5 (8 ratings)
Positive reviews25.4% of reviews100.0% of reviews — better
Number of ratings4.2K — better8
Update frequencyMonthly — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS18.012.0 — better
Further details — not scored
Size827 MB175 MB
Age rating4+17+
DeveloperMatterport IncAmerican Society of Home Inspectors, Inc

Customer experience

Matterport

All ratings4,168 ratings
Positive94.2%
Neutral2.5%
Negative3.3%
Written reviews240 reviews
Positive25.4%
Neutral10.0%
Negative64.6%

ASHI Helpdesk

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Matterport

Reported bugs

5 issues
  • Inability to sign in or create an account
  • Compatibility issues with newer devices
  • Inconsistent scan quality and stitching
  • Frequent app crashes during captures
  • Delayed or failed uploads to Matterport cloud

Requested features

5 requests
  • Ability to manually realign scans
  • Offline viewing and editing capabilities
  • Integration with more 360 camera models
  • Enhanced analytics and tracking features
  • Improved floor plan generation accuracy

ASHI Helpdesk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Matterport

No in-app purchases

None

ASHI Helpdesk

No in-app purchases

Questions

Is Matterport free?
Matterport is free to download, with no in-app purchases.
Is ASHI Helpdesk free?
ASHI Helpdesk is free to download, with no in-app purchases.
Which has better reviews, Matterport or ASHI Helpdesk?
Matterport is rated higher. Matterport averages 4.7 out of 5 from 4.2K ratings, while ASHI Helpdesk averages 4.5 from 8 ratings.
Do Matterport or ASHI Helpdesk have ads?
Neither Matterport nor ASHI Helpdesk shows ads.
Which is updated more often, Matterport or ASHI Helpdesk?
Matterport ships an update monthly, and ASHI Helpdesk every 9 months. Most recently, Matterport was updated on November 1, 2026 and ASHI Helpdesk on October 24, 2026.

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