Benefitplace vs SmartBen NOW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Benefitplace
Manage your employee benefits on the go. Access coverage details, ID cards, and make elections. Upload documents, receive notifications, and securely message your benefits administrator.
- Access active benefits and coverage details
- View and manage ID cards
- Upload required documentation
- Receive benefits notifications
- Secure messaging for personal information
- Check spending account balances
- Make annual benefit elections and life event changes
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Take your benefits wherever you go. Download the Benefitplace™ app today! 1. Install the Benefitplace app 2. Enter your company ID. 3. Log in using the same username and password you use on your computer! Having trouble downloading the app or logging in? Here are some tips and tricks to help! - Unsure what your company ID is? In blue, below Company ID box and next button, click ‘Don’t know your company ID?’, enter your last name, date of birth and last 6 of SSN, then click ‘Find Company ID’ - Unsure what your password or username is? Click ‘Need help accessing your account?’ and follow each step to reset With the Benefitplace™ app, you can easily access and manage your benefits information anytime, anywhere. - View all active benefits, coverage details, payroll deductions and ID cards - Snap and tap to upload required documentation - Get important benefits notifications and reminders pushed right to your device - Send and receive sensitive personal information through secure messaging - Check spending account balances and review transactions - Make annual benefit elections and life event changes on the go - Learn about and shop for benefits that are available for enrollment throughout the year
SmartBen NOW
Access your employer-provided benefits information conveniently on your mobile device. Review plan details, make enrollment changes, and explore additional resources all within a single application.
- Access benefits information
- Review plan details
- Enroll or change benefits
- Explore benefit resources
- Up-to-date information
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Have access to your most important benefits information, right at your fingertips. SmartBen NOW is an all-in-one benefits app that allows you to access up-to-date information about your employer-provided benefits. Once logged in, you can access your personal benefit information wherever and whenever needed. Use this app to: - Review your benefits and plan details - Enroll or change your benefits - Explore other benefit resources all in one place
Screenshots
Verdict
The clearest difference is ratings volume: Benefitplace at 31K against SmartBen NOW's 868. Benefitplace also leads on chart position (#82 vs unranked). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Benefitplace against 4.5 for SmartBen NOW. That said, the two scores are not equally well evidenced: Benefitplace has 31K ratings behind it against 868, so its average is the more settled of the two. Written reviews split almost evenly too, at 30% and 31% positive.
Benefitplace ships an update every 6 weeks, SmartBen NOW every 3 months. The most recent releases landed on November 7, 2026 and November 6, 2026 respectively.
| Parameter | Benefitplace | SmartBen NOW |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (31K ratings) — better | 4.5 (868 ratings) |
| Positive reviews | 30.1% of reviews | 30.6% of reviews — better |
| Number of ratings | 31K — better | 868 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #82 — better | — |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 71 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Benefitfocus | HodgesMace, LLC |
Customer experience
Benefitplace
SmartBen NOW
User reviews
Benefitplace
From 31K App Store ratingsWhat we love
- 👍 Intuitive and simple design
- 🚀 Fast and easy to use
- 💻 Comprehensive and detailed information
- 🔒 Secure and easy login
- 📱 Seamless mobile experience
Room to improve
- 🐛 Bugs and crashes
- 🤔 Confusing or unintuitive features
- 🔍 Difficulty finding or updating information
- 📞 Lack of customer support
- 🕰️ Slow performance
SmartBen NOW
From 868 App Store ratingsWhat we love
- 👍 Great service
- 🚀 User-friendly app
- 💡 Convenient to have everything in one app
- 🚀 Helpful information provided
Room to improve
- 🐛 Glitchy app
- 🐛 Trouble loading paystubs
- 🐛 Blank pages when viewing paystubs
- 🐛 App not working for over a month
- 🐛 Difficult to navigate
Bugs and requests
Benefitplace
Reported bugs
5 issues- Login issues and password reset problems
- Inability to update profile information
- Enrollment process errors
- Inconsistent or missing data
- Compatibility issues with older devices
Requested features
5 requests- Print or download benefit information
- Improved date/time input functionality
- Ability to contact customer service
- Support for biometric login (Touch ID/Face ID)
- Smoother navigation and fewer redirects
SmartBen NOW
Reported bugs
5 issues- Cannot download bank statements
- Cannot enter values in certain sections
- Login issues across devices
- Credentials not working
- Paycheck download function not working
Requested features
5 requests- Easier way to access tax forms and insurance info
- Add phone numbers for support
- Improve chat support knowledge
- Make important contact info more user-friendly
- Provide confirmation of successful enrollment
In-app purchases
Benefitplace
No in-app purchases
SmartBen NOW
No in-app purchases
Questions
Is Benefitplace free?
Is SmartBen NOW free?
Which has better reviews, Benefitplace or SmartBen NOW?
Do Benefitplace or SmartBen NOW have ads?
Which is updated more often, Benefitplace or SmartBen NOW?
Other comparisons
