MobileXRM vs Affinitiv MPI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MobileXRM
This mobile application provides dealership users with essential CRM functionalities on their smartphones. It offers real-time access to customer data, inventory, leads, and follow-ups, enabling sales on the go and freeing users from their desks.
- Real-time customer data access
- Inventory management
- Follow-up tracking
- Internet lead management
- Opportunity measurement
- Mobile sales enablement
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MobileXRM is designed specifically for Smart Phones and the mobile platform and enables dealership users to stay connected and sell on the go. It has many of the key functionalities of CAR-Research's CRM, all in the palm of the hand and entirely mobile. MobileXRM provides instant access to real-time Customer Data, Inventory, Follow-ups, Internet Leads and more. It enables Real-time opportunity measurement including; How many Internet Leads, Emails, Appointments, Sales Process, etc. It completely unchains the user from their desk.
Affinitiv MPI
This app helps businesses identify potential repairs and upsell opportunities through customizable multi-point inspections. It streamlines communication with customers and provides real-time status updates for workshop operations.
- Customizable multi-point inspections
- Workflow definition
- Service description management
- Customer approval requests
- Real-time RO status updates
- Streamlined workshop communication
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Identify every potential repair to maximize upsell with Affinitiv MPI. Affinitiv MPI pinpoints every repair need and upsell possibility, while performing quick, consistent and completely transparent multi-point inspections. MULTI-POINT CUSTOMIZATION No longer be bound by the predefined settings of the average MPI tool. You now have one that can adapt to the needs of your service department. With Affinitiv MPI, you can determine these needs. Define your workflow – Create, remove, rename or switch the steps in your workflow as needed. Or, use our pre-determined workflow. The choice is yours. Define your inspections – Determine which inspection items are needed in your service department. You can even define the display name of each item. Service Description Management – Don’t like the wording of the service description for an inspection item? Change it! You can decide what sounds best when communicating any recommended services to your customers. QUICK TURN-AROUND – Using Affinitiv MPI, you can quickly send an approval request to your customers via email or phone. As soon as they approve a service, the system is instantly updated. REAL-TIME RO STATUS UPDATES Streamline communications and manage end-to-end workshop flow with automatic vehicle status updates that are instantly visible to advisors, technicians and your parts department.
Screenshots
Verdict
The clearest difference is rating: MobileXRM at 2.3 against Affinitiv MPI's 2.0. MobileXRM also leads on ratings volume (45 vs 9) and iOS requirement (11.0 vs 17.6). Affinitiv MPI's advantage is update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MobileXRM holds the better App Store score, 2.3 against 2.0. That said, the two scores are not equally well evidenced: MobileXRM has 45 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 23% of MobileXRM's written reviews are positive against 18% of Affinitiv MPI's.
MobileXRM ships an update every 2 months, Affinitiv MPI every 3 weeks. The most recent releases landed on September 22, 2026 and September 14, 2026 respectively.
| Parameter | MobileXRM | Affinitiv MPI |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (45 ratings) — better | 2.0 (9 ratings) |
| Positive reviews | 22.7% of reviews — better | 17.6% of reviews |
| Number of ratings | 45 — better | 9 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 31 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | CAR Research XRM | Loop, LLC |
Customer experience
MobileXRM
Affinitiv MPI
In-app purchases
MobileXRM
No in-app purchases
Affinitiv MPI
No in-app purchases









