Logging in
app does not like you staying logged in for more then 5 minutes and the user interface is awful
Less than 1 star
My company uses this awful app for our MPI process. It has cost us so much unnecessary headache, and more often than not makes MPIs way longer than they should be. The app never works properly and is constantly crashing. If your company is trying to decide on an app to use for your MPIs, please do NOT choose this one. Such a waste of time and money.
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Update.
App was good before the update. Now it’s a headache every now and then it asks me to log back in and when I do it tells me that dealership sync data not available. Photos take a minute now to upload along with recommendations not appearing. Work on the technician side so these things are a hassle also god forbid you have an android can barely use it (have an iPhone but that’s what I heard from Android users in shop)
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Too many glitches
The app is very helpful, when it’s working. It seems there’s always an update that is needed and every time another issue occurs. Currently the most difficult thing is allowing dealership access the first time signing in. It always takes 2 tries to sign in. Pictures since this last update have not been uploading.
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Almost unusable
Constantly crashing, pictures get deleted, entire inspections get deleted, care connects website itself works great but this app doesn’t mesh well with it at all


