Facilitates swift and convenient communication for dealerships, enabling employees to chat with customers and colleagues. Streamline operations and maintain close contact with clients and staff through SMS text messaging.
3.8.3
July 28, 2025
* Squashed bugs. * Various improvements, modernizations, and optimizations.
Affinitiv Messaging is used by dealerships to enable employees to chat with each other and with customers via SMS text messaging. It aims to enhance day-to-day operations and streamline communication processes.
The app leverages SMS, which has average open rates over 90% and response times often under five seconds. This immediacy helps dealerships respond to customers faster than through email or phone calls.
Yes, all communications are tied to the customer and can be made visible to authorized users within the system, controlled by permission settings. This ensures transparency and accountability.
Customers can easily opt-in by responding to a dealership's communication from their cell phone. They receive a confirmation reply within seconds, making the process instant.
Yes, the app is fully integrated and can connect with other components of the Affinitiv Suite. This allows for enhanced service communications across the dealership's operations.
Affinitiv Messaging is available for iPhone, iPad, and iPod devices, making it accessible on common Apple mobile platforms.
The latest version of Affinitiv Messaging was updated on July 28, 2025, indicating ongoing development and support for the application.
Yes, Affinitiv Messaging contains advertisements. As a free application, it is supported by ads to provide its services to users.
