Colsanitas vs emi
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Colsanitas
Manage your prepaid medicine services on the go. Pay bills, schedule appointments, request authorizations, and access medical directories. Update your profile and request documents easily.
- Pay bills and make advance payments
- Schedule, cancel, and reschedule appointments
- Request and track medical service authorizations
- Access medical directory with navigation
- Purchase and manage vouchers
- Activate travel insurance
- Update personal and contact information
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Si eres usuario Colsanitas o Medisanitas, descarga nuestra app en la que podrás acceder a nuestros servicios y gestionar los trámites de tu medicina prepagada desde donde estés. Aquí podrás: - Realizar el pago de tus facturas, pagos anticipados o pagos de inclusiones y nuevos contratos - Consultar el historial de pagos realizados - Gestionar tus métodos de pago - Solicitar, cancelar y reagendar citas con médicos de nuestra infraestructura - Solicitar autorizaciones de servicios médicos de diagnóstico o cirugía y consultar el estado de cada una de ellas - Acceder al Directorio Médico, ver la ubicación y la ruta más rápida. También vas a poder calificar tu experiencia - Realizar compra de vales, consultar los que tienes disponibles y los que ya has consumido - Activar el seguro de viaje y solicitar el certificado de activación para la asistencia médica en el exterior - Actualizar tus datos personales, datos de contacto, correspondencia, asignar una foto de perfil y cambiar tu contraseña - Consultar el Directorio de Oficinas - Solicitar un duplicado de tu carné y certificados de retención
emi
Easily manage your family's health and access medical services with this app. Connect with doctors via video call or chat, schedule home visits, and access your medical history. It simplifies healthcare management for affiliated members.
- Video call with doctors
- Chat with customer service
- Schedule home medical visits
- Access medical history
- Download clinical records
- Schedule specialist appointments
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En emi estamos evolucionando para seguir a tu lado. Por esta razón te invitamos a actualizar tu App que ahora tiene nuevas mejores funciones. En Grupo emi entendemos la importancia de un clic para estar a tu lado. Por eso tenemos a tu disposición una app con la cual es más sencillo cuidar tu salud y la de tu familia, acceder a toda la información necesaria para utilizar nuestros servicios y tener a tu disposición nuestras líneas telefónicas para las ciudades donde estamos presentes directamente, o si lo prefieres puedes chatear con un Asesor de Servicio al Cliente para resolver tus dudas. Con un clic en tu Smartphone puedes hablar por videollamada o chatear directamente con un Médico para resolver inquietudes sobre tu salud, solicitar en línea que nuestro equipo médico te atienda en tu domicilio, conocer tu historial de servicios médicos con nosotros, descargar tu historia clínica, visualizar tus servicios programados y actualizar tus datos cuando eres afiliado emi. Podrás agendar en tiempo real citas con nuestros Médicos Especialistas aliados, y además de conocer su geolocalización, puedes conocer cómo llegar desde tu ubicación. Próximamente también podrás realizar a través de esta app diferentes trámites que harán más sencilla tu vida.
Screenshots
Verdict
The clearest difference is review sentiment: Colsanitas at 41% against emi's 0%. Colsanitas also leads on ratings volume (501 vs 1). emi's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
emi holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Colsanitas has 501 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 41% of Colsanitas's written reviews are positive against 0% of emi's, so the app with the better star average is not the one people write more warmly about.
Colsanitas ships an update every 2 months, emi every 3 months. The most recent releases landed on September 21, 2026 and July 18, 2026 respectively.
| Parameter | Colsanitas | emi |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (501 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 41.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 501 — better | 1 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 35 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | Organización Sanitas Internacional | Empresa de Medicina Integral Emi S.A. Servicio de Ambulancia Prepagada |
Customer experience
Colsanitas
emi
Bugs and requests
Colsanitas
Reported bugs
72 issues- Fails when purchasing more than one voucher
- Specialties are repeated and without cities
- UI errors
- Navigation not friendly on iOS
- App shows no internet connection when there is
Show 67 moreShow fewer
- Cannot consult specialized exam results
- No authorizations processed
- Difficulties obtaining authorization for lab tests
- Password validation issues (constant resets)
- Delays and lack of empathy for children's medication authorization
- App is not responsive
- App does not adjust to screen size
- Slow loading times
- App crashes
- Password reset is a nightmare
- Confirmation code SMS delays
- App requires frequent password changes
- Payment with PSE fails
- Internal errors when downloading invoices
- Cannot schedule appointments (dentistry)
- Internal error when selecting document type
- App does not allow entering ID
- App is slow and closes by itself
- Cannot consult lab and image results
- System is slow to open and requires code
- App breaks constantly
- Navigation is very poor
- Cannot purchase vouchers
- App does not allow inscription of cards for payment
- Missing guard information
- Platform does not adapt to phone size
- App crashes on update
- Cannot book appointments
- Directory medical not updated
- App does not open on iPhone X
- New update crashes
- Cannot purchase electronic vouchers
- App is not functional
- App does not allow to see medical directory
- App does not open
- App is unusable
- Viewport is above the window during PSE transactions
- App does not adjust to screen size, hiding options
- Internal error when trying to download invoice
- Internal error when trying to select document type before login
- App is damaged after update
- App crashes when searching without text
- Directory search remains searching with keyboard deployed
- App does not remember password
- Voucher purchase works 1 out of 3 attempts
- Medical directory search is not efficient
- Pages are skipped when clicking 'next'
- Cannot book appointments from directory
- App crashes when trying to buy a voucher
- Voucher purchase never works
- Keyboard sometimes does not work on mobile web
- App is slow and section for appointments does not work
- Vouchers cannot be purchased
- App does not allow inscription of cards for payment
- Cannot see or purchase vouchers
- Missing guard information
- Platform does not adapt to phone size
- App crashes on update
- Cannot book appointments
- Directory medical not updated
- App does not open on iPhone X
- New update crashes
- Cannot purchase electronic vouchers
- App is not functional
- App does not allow to see medical directory
- App does not open
- App is unusable
Requested features
10 requests- Confirmation of correct documents
- More simple and effective handling
- User persona analysis
- Ability to view/download medical history
- QR code for voucher purchase in clinics
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- Dark mode
- Face ID integration
- Improved search and filtering in medical directory
- Ability to book appointments directly from medical directory
- Information on on-call services
emi
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Colsanitas
No in-app purchases
emi
No in-app purchases
