ManageEngine ADManager Plus vs GoToAssist Remote Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ManageEngine ADManager Plus
Manage Active Directory user accounts remotely via iPhone. Perform tasks like creating, resetting passwords, and managing group memberships with 24/7 access. Generate reports on user status and manage AD task requests.
- User provisioning with templates
- Password reset, unlock, enable/disable users
- Group membership management
- Reports on user status
- Workflow for AD task requests
- 24/7 remote access
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ManageEngine ADManager Plus Active Directory iPhone app empowers administrators and help desk technicians to manage all user accounts in their organization using just their iPhones immaterial of where they are or what time it is. With 24*7 access and control over user accounts, even when they are ‘on the move’, they can now avoid any unpleasant surprises and keep their Active Directory in top shape always. ~ App features ~ User Provisioning: Create users in AD with Smart User creation templates User Management: Reset password, unlock, enable, disable, delete user accounts Users' group membership management User Reports: Details of locked out, disabled, password expired, and inactive users Workflow: View, manage, and execute AD task requests
GoToAssist Remote Support
Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.
- Live remote support
- Screen sharing
- Remote control
- Unattended access
- Touch and gesture controls
- Secure encryption
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GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.
Screenshots
Verdict
The clearest difference is rating: ManageEngine ADManager Plus at 3.1 against GoToAssist Remote Support's 1.7. ManageEngine ADManager Plus also leads on review sentiment (36% vs 4%) and monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ManageEngine ADManager Plus holds the better App Store score, 3.1 against 1.7. Both are backed by a comparable volume of ratings — 10 and 26 respectively. Written reviews point the same way: 36% of ManageEngine ADManager Plus's written reviews are positive against 4% of GoToAssist Remote Support's.
ManageEngine ADManager Plus ships an update every 4 months, GoToAssist Remote Support every 2 months. Both last shipped on October 17, 2026.
| Parameter | ManageEngine ADManager Plus | GoToAssist Remote Support |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (10 ratings) — better | 1.7 (26 ratings) |
| Positive reviews | 36.4% of reviews — better | 4.3% of reviews |
| Number of ratings | 10 | 26 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.5 | 12.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Zoho Corporation | GoTo Group, Inc. |
Customer experience
ManageEngine ADManager Plus
GoToAssist Remote Support
In-app purchases
ManageEngine ADManager Plus
No in-app purchases
GoToAssist Remote Support
No in-app purchases
Questions
Is ManageEngine ADManager Plus free?
Is GoToAssist Remote Support free?
Which has better reviews, ManageEngine ADManager Plus or GoToAssist Remote Support?
Do ManageEngine ADManager Plus or GoToAssist Remote Support have ads?
Which is updated more often, ManageEngine ADManager Plus or GoToAssist Remote Support?
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