Comparison

ManageEngine ADManager Plus vs GoToAssist Remote Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ManageEngine ADManager Plus

Manage Active Directory user accounts remotely via iPhone. Perform tasks like creating, resetting passwords, and managing group memberships with 24/7 access. Generate reports on user status and manage AD task requests.

Highlights
  • User provisioning with templates
  • Password reset, unlock, enable/disable users
  • Group membership management
  • Reports on user status
  • Workflow for AD task requests
  • 24/7 remote access
Read full description

ManageEngine ADManager Plus Active Directory iPhone app empowers administrators and help desk technicians to manage all user accounts in their organization using just their iPhones immaterial of where they are or what time it is. With 24*7 access and control over user accounts, even when they are ‘on the move’, they can now avoid any unpleasant surprises and keep their Active Directory in top shape always. ~ App features ~ User Provisioning: Create users in AD with Smart User creation templates User Management: Reset password, unlock, enable, disable, delete user accounts Users' group membership management User Reports: Details of locked out, disabled, password expired, and inactive users Workflow: View, manage, and execute AD task requests

About

GoToAssist Remote Support

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

Highlights
  • Live remote support
  • Screen sharing
  • Remote control
  • Unattended access
  • Touch and gesture controls
  • Secure encryption
Read full description

GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad. Support your customers when and wherever they need help. Features: • Unlimited live support that works seamlessly behind existing firewalls • Screen sharing and remote control of supported devices • Unattended machine access • Intuitive touch and gesture controls • Pinch to zoom • Full keyboard functionality, including special keys (Alt, Ctrl, etc.) • 128-bit AES encryption and end-to-end user authentication • Connects over 3G/4G and Wi-Fi • Free 24/7 support Get started quickly: 1) Download and install the GoToAssist app on your iPhone or iPad. 2) Log in with your GoToAssist account. 3) Tap to create a support session and then send your user an invitation to connect.

Screenshots

ManageEngine ADManager Plus4 screens
GoToAssist Remote Support4 screens

Verdict

The call

The clearest difference is rating: ManageEngine ADManager Plus at 3.1 against GoToAssist Remote Support's 1.7. ManageEngine ADManager Plus also leads on review sentiment (36% vs 4%) and monetization model (free vs freemium). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ManageEngine ADManager Plus holds the better App Store score, 3.1 against 1.7. Both are backed by a comparable volume of ratings — 10 and 26 respectively. Written reviews point the same way: 36% of ManageEngine ADManager Plus's written reviews are positive against 4% of GoToAssist Remote Support's.

UpkeepUpdate frequency

ManageEngine ADManager Plus ships an update every 4 months, GoToAssist Remote Support every 2 months. Both last shipped on October 17, 2026.

Scorecard3 real differences · 7 level
ManageEngine ADManager Plus versus GoToAssist Remote Support: the parameters behind the verdict, then further details
ParameterManageEngine ADManager PlusGoToAssist Remote Support
PriceFreeFree
Rating3.1 (10 ratings) — better1.7 (26 ratings)
Positive reviews36.4% of reviews — better4.3% of reviews
Number of ratings1026 — better
Update frequencyEvery 4 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.512.0 — better
Further details — not scored
Size11 MB32 MB
Age rating4+4+
DeveloperZoho CorporationGoTo Group, Inc.

Customer experience

ManageEngine ADManager Plus

All ratings10 ratings
Positive50.0%
Neutral10.0%
Negative40.0%
Written reviews11 reviews
Positive36.4%
Neutral18.2%
Negative45.5%

GoToAssist Remote Support

All ratings26 ratings
Positive11.5%
Neutral3.8%
Negative84.6%
Written reviews47 reviews
Positive4.3%
Neutral17.0%
Negative78.7%

In-app purchases

None

ManageEngine ADManager Plus

No in-app purchases

None

GoToAssist Remote Support

No in-app purchases

Questions

Is ManageEngine ADManager Plus free?
ManageEngine ADManager Plus is free to download, with no in-app purchases.
Is GoToAssist Remote Support free?
GoToAssist Remote Support is free to download, with no in-app purchases.
Which has better reviews, ManageEngine ADManager Plus or GoToAssist Remote Support?
ManageEngine ADManager Plus is rated higher. ManageEngine ADManager Plus averages 3.1 out of 5 from 10 ratings, while GoToAssist Remote Support averages 1.7 from 26 ratings.
Do ManageEngine ADManager Plus or GoToAssist Remote Support have ads?
Neither ManageEngine ADManager Plus nor GoToAssist Remote Support shows ads.
Which is updated more often, ManageEngine ADManager Plus or GoToAssist Remote Support?
ManageEngine ADManager Plus ships an update every 4 months, and GoToAssist Remote Support every 2 months. Most recently, ManageEngine ADManager Plus was updated on October 17, 2026 and GoToAssist Remote Support on October 17, 2026.

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