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GoToAssist Remote Support

GoToAssist Remote Support

Support for v4

25 ratings
46 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • June 12, 2017
  • February 6, 2026

Developer

GoTo Group, Inc.
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GoToAssist Remote Support screenshot #1 for iPhone
GoToAssist Remote Support screenshot #2 for iPhone
GoToAssist Remote Support screenshot #3 for iPhone
GoToAssist Remote Support screenshot #4 for iPhone
iphone
ipad
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About

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

✓Live remote support
✓Screen sharing
✓Remote control
✓Unattended access
✓Touch and gesture controls
✓Secure encryption
Show original description

What's New in GoToAssist Remote Support

2.1.6

February 6, 2026

OpenSSL updated to version 3.5.5.

User reviews

Most RecentHighest RatedLowest Rated

They don’t care about this app

They obviously don’t care about the development of this app. No decent updates in forever.
PimptompimpPimptompimp

New Version

They haven’t come out with a new version in YEARS! what the F!! I pay good money for this and can’t even get an app updated for performance and features. Citrix is going down
Zophi999Zophi999

Please, for god sake, UPDATE THIS APP

Hasn’t changed in almost 5 years. Please update!
amojabiamojabi

Absolutely Useless

Never works correctly.. just spinning constantly.
Computer ShooterComputer Shooter

V5 support going to exist?

This apps been left for dead. What is going on?
ChrisG7600ChrisG7600
See 41 more reviews

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FAQ

What does GoToAssist Remote Support do?

This application allows users to provide remote support to desktops and mobile devices directly from their iPhone or iPad. It facilitates screen sharing, remote control, and unattended access to supported devices, enabling quick assistance for customers or colleagues.

What are the key features of GoToAssist Remote Support?

Key features include unlimited live support that works through firewalls, screen sharing and remote control of devices, unattended machine access, intuitive touch and gesture controls, full keyboard functionality, and secure 128-bit AES encryption. It can connect over 3G/4G and Wi-Fi.

Is GoToAssist Remote Support free to use?

The app itself is free to download and install on your iPhone or iPad. While the description mentions 'Free 24/7 support' for the service, the core functionality of providing remote support typically requires a GoToAssist account, which may have associated costs depending on your subscription plan.

What devices is GoToAssist Remote Support compatible with?

The app is designed to be used on iPhones and iPads to provide support to desktops and mobile devices. The description implies it supports a range of devices for remote assistance, but specific operating system requirements for the *supported* devices are not detailed.

How do I start a support session with GoToAssist Remote Support?

To begin, download and install the app on your iOS device and log in with your GoToAssist account. You can then create a new support session and send an invitation to the user you wish to assist, allowing them to connect to your session.