First Time user…
It was ok, but maybe not the best tool for the intended purpose (a three-speakers-to-many-listeners interview/discussion). Some people who were supposed to be only listeners had microphones unmuted, which made for a lot of background noise that the speakers could not control. They said they didn’t have the ability to "mute all," which is surprising, as other competitive products do have that capability. And their repeated pleas for people to mute themselves either fell on deaf ears, or perhaps the participants were unsure how to do so. I myself found the interface less than user-friendly on that function.
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Fundamental Changes
Cute logo. You look less like Walmart. Good for you.
You also moved or changed some of the fundamental tools that every presenter uses like “Mute All”!
I have 52 people attending every week on site and virtually. About 25% are elderly and are “Challenged“ by the technology.
When I can’t help them by Muting their end we hear every car drive by, every dog that barks, the healthcare providers who walk in and ask VERY “Personal “ questions. I hope you get the idea.
We will SEARCH for all the tools we need, but an instructive email in advance of the changes would have been helpful.
Leaving the key operators ALONE! would have been helpful.
Of all the platforms out there we sought out GoTo because we KNOW how superior you are compared to the upstart Trick of the Day platforms that are are STILL trying to measure up to YOUR reputation.
What a dreadful shock when we discovered in the meeting that you had bowed to change for change sake like the others.
We are not leaving you.
We just will not trust you as implicitly in the future.
Sad day.
Joey Phelps
You also moved or changed some of the fundamental tools that every presenter uses like “Mute All”!
I have 52 people attending every week on site and virtually. About 25% are elderly and are “Challenged“ by the technology.
When I can’t help them by Muting their end we hear every car drive by, every dog that barks, the healthcare providers who walk in and ask VERY “Personal “ questions. I hope you get the idea.
We will SEARCH for all the tools we need, but an instructive email in advance of the changes would have been helpful.
Leaving the key operators ALONE! would have been helpful.
Of all the platforms out there we sought out GoTo because we KNOW how superior you are compared to the upstart Trick of the Day platforms that are are STILL trying to measure up to YOUR reputation.
What a dreadful shock when we discovered in the meeting that you had bowed to change for change sake like the others.
We are not leaving you.
We just will not trust you as implicitly in the future.
Sad day.
Joey Phelps
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doesn’t work, extremely glitchy
Not sure what they have done with the app recently, but the app is useless on my Ipad. Menus are glitchy and they just twitch and disappear while you are on a call. If you click the button on the upper left corner that ends the meeting by mistake the app screen flickers and all other menu buttons freeze and no longer work. The call continues, but you can’t do anything. How in the world in 2021 after 2 years of COVID do we still not have functioning webinar platforms, especially on mobile. I am using an Ipad pro 2nd generation and completely up-to-date software iOS 15.1.1.
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Needs work
Was using the GoToMeeting software on my laptop and it was great, recently switched to the iPad Pro and not so great. The controls I had on my laptop are missing - like the ability to mute those who refuse to mute themselves. Also I can not close the meeting using the “close meeting for all” button, I have to exit the app and close the app to close the meeting. It’s much better on a laptop. I don’t recommend if you as the presenter are using an iPad Pro.
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Video dropped/speaker dropped
I was just doing medical/doctor visit, and there was issues with my microphone kept muting and un-muting. And then when my video call came through I was about two minutes into the call and MY video dropped where I could see my doctor but she couldn’t see me and then all the sudden the speaker dropped too, but we could hear each other through our phone line. During the meeting I had gone to settings after this happened and went to turn the video back on and it said ‘turn video off’… So my video was still on but it just wasn’t working. So we just completed our call w/out video or sound, through the app.
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