SMRT Operations Manager vs TELS Building Management
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SMRT Operations Manager
This app streamlines multifamily community management by integrating work orders, inspections, and preventive maintenance. It enhances team efficiency and resident satisfaction through improved communication and operational insights.
- Integrated work orders, inspections, and maintenance
- Streamlined resident communication
- Real-time operational insights
- Empowers leasing and maintenance teams
- Boosts resident loyalty
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SMRT Operations Manager is the companion app to the SmartRent Work Management and Answer Automation platforms. SmartRent’s Smart Operations Solutions product suite provides software for building and managing multifamily communities. We believe that Great Teams = Great Communities, so we’re empowering leasing, resident service and maintenance team members with easy-to-use solutions to deliver exceptional service. Our award-winning Smart Operations platform helps: • Make Best Practices Common Practice - By combining work orders, inspections and preventive maintenance into one solution. • Boost Resident Loyalty – With status updates and streamlined communications, residents stay in-the-know. • Deliver Insights for Better Decision Making – Through a verified view into the actions that unlock portfolio value.
TELS Building Management
Streamline facility operations for senior living communities. Request service, manage tasks and work orders, track assets, and monitor compliance with real-time updates and insights. Designed for assisted living and skilled nursing facilities.
- Request service technicians
- Manage building tasks and work orders
- Track and monitor assets
- Monitor compliance and performance
- Real-time service updates
- Life Safety guides and checklists
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Easily request service technicians, manage building Tasks, Assets and Work Orders, and monitor compliance and performance with the #1 Building Management app for Senior Living. Join 13,000+ Assisted Living and Skilled Nursing facilities nationwide who trust Direct Supply® TELS® to help them solve their challenges and drive cost out of Senior Living facility management. · Request Service – Tap for technicians, monitor service with real-time updates, and keep record of the who, what and where in your building · Stay Compliant – Deploy and complete critical compliance activities with Life Safety guides, checklists and Tasks, including infection control · Maximize Assets – Track, monitor and store vital data to help you maximize equipment life, including repair history and warranty information · Complete Work Orders – Easily generate and check Work Orders off your to-do list · Gain Visibility – Standardize processes, complete activities and gain insights into Unit Turns · Must be a TELS customer · Need Internet access to initially load TELS Building Management · Services are only in supported markets
Screenshots
Verdict
The clearest difference is rating: TELS Building Management at 3.7 against SMRT Operations Manager's 3.1. TELS Building Management also leads on update cadence (every 5 days vs every 3 weeks) and review sentiment (44% vs 27%). SMRT Operations Manager's advantage is ratings volume (223 vs 67). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TELS Building Management holds the better App Store score, 3.7 against 3.1. Both are backed by a comparable volume of ratings — 223 and 67 respectively. Written reviews point the same way: 27% of SMRT Operations Manager's written reviews are positive against 44% of TELS Building Management's.
SMRT Operations Manager ships an update every 3 weeks, TELS Building Management every 5 days. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.
| Parameter | SMRT Operations Manager | TELS Building Management |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (223 ratings) | 3.7 (67 ratings) — better |
| Positive reviews | 26.5% of reviews | 44.4% of reviews — better |
| Number of ratings | 223 — better | 67 |
| Update frequency | Every 3 weeks | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 181 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | SightPlan | Direct Supply, Inc. |
Customer experience
SMRT Operations Manager
TELS Building Management
Bugs and requests
SMRT Operations Manager
Reported bugs
15 issues- App requires daily or every-other-day reinstallation to function
- Tasks fail to sync or appear in assignee lists
- Assignee list takes 45+ seconds to load
- App freezes when taking photos during inspections
- Photos and comments disappear or fail to sync
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- Closed tasks reappear unexpectedly
- Activity section stuck in infinite loading loop
- Text input freezes and skips letters while typing
- Grey loading screen that never resolves without restart
- Work orders fail to load or appear hours late
- Resident list crashes the app when selected
- App logs out when phone screen turns off
- Syncing fails even on strong WiFi connections
- Work order status not updating in real-time across devices
- Push notifications for new tasks don't trigger app updates
Requested features
7 requests- Refresh button or pull-to-refresh functionality
- Apple Watch compatibility
- Persistent login sessions without constant re-authentication
- Ability to add multiple photos to tasks after creation
- Better do-not-disturb notification handling
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- Improved activity section loading
- Offline mode capability
TELS Building Management
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SMRT Operations Manager
No in-app purchases
TELS Building Management
No in-app purchases
Questions
Is SMRT Operations Manager free?
Is TELS Building Management free?
Which has better reviews, SMRT Operations Manager or TELS Building Management?
Do SMRT Operations Manager or TELS Building Management have ads?
Which is updated more often, SMRT Operations Manager or TELS Building Management?
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