Comparison

SMRT Operations Manager vs PropUp

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMRT Operations Manager

This app streamlines multifamily community management by integrating work orders, inspections, and preventive maintenance. It enhances team efficiency and resident satisfaction through improved communication and operational insights.

Highlights
  • Integrated work orders, inspections, and maintenance
  • Streamlined resident communication
  • Real-time operational insights
  • Empowers leasing and maintenance teams
  • Boosts resident loyalty
Features
Read full description

SMRT Operations Manager is the companion app to the SmartRent Work Management and Answer Automation platforms. SmartRent’s Smart Operations Solutions product suite provides software for building and managing multifamily communities. We believe that Great Teams = Great Communities, so we’re empowering leasing, resident service and maintenance team members with easy-to-use solutions to deliver exceptional service. Our award-winning Smart Operations platform helps: • Make Best Practices Common Practice - By combining work orders, inspections and preventive maintenance into one solution. • Boost Resident Loyalty – With status updates and streamlined communications, residents stay in-the-know. • Deliver Insights for Better Decision Making – Through a verified view into the actions that unlock portfolio value.

About

PropUp

Streamline your inspection process with custom forms and video capabilities. Capture detailed information and manage your workflow efficiently. This tool is designed for businesses needing robust inspection management.

Highlights
  • Customizable inspection forms
  • Video recording integration
  • Efficient workflow management
  • Detailed information capture
  • Business inspection tool
Features
Read full description

Custom Inspections 2.0 with video are here!

Screenshots

SMRT Operations Manager4 screens
PropUp4 screens

Verdict

The call

The clearest difference is review sentiment: PropUp at 100% against SMRT Operations Manager's 27%. PropUp also leads on rating (4.4 vs 3.1) and update cadence (weekly vs every 3 weeks). SMRT Operations Manager's advantage is ratings volume (223 vs 8). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PropUp holds the better App Store score, 4.4 against 3.1. That said, the two scores are not equally well evidenced: SMRT Operations Manager has 223 ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 27% of SMRT Operations Manager's written reviews are positive against 100% of PropUp's.

UpkeepUpdate frequency

SMRT Operations Manager ships an update every 3 weeks, PropUp weekly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

Scorecard6 real differences · 4 level
SMRT Operations Manager versus PropUp: the parameters behind the verdict, then further details
ParameterSMRT Operations ManagerPropUp
PriceFreeFree
Rating3.1 (223 ratings)4.4 (8 ratings) — better
Positive reviews26.5% of reviews100.0% of reviews — better
Number of ratings223 — better8
Update frequencyEvery 3 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.415.0 — better
Further details — not scored
Size181 MB81 MB
Age rating4+4+
DeveloperSightPlanNoetic Software, Inc.

Customer experience

SMRT Operations Manager

All ratings223 ratings
Positive48.9%
Neutral4.9%
Negative46.2%
Written reviews83 reviews
Positive26.5%
Neutral9.6%
Negative63.9%

PropUp

All ratings8 ratings
Positive87.5%
Neutral0.0%
Negative12.5%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

SMRT Operations Manager

Reported bugs

15 issues
  • App requires daily or every-other-day reinstallation to function
  • Tasks fail to sync or appear in assignee lists
  • Assignee list takes 45+ seconds to load
  • App freezes when taking photos during inspections
  • Photos and comments disappear or fail to sync
Show 10 more
  • Closed tasks reappear unexpectedly
  • Activity section stuck in infinite loading loop
  • Text input freezes and skips letters while typing
  • Grey loading screen that never resolves without restart
  • Work orders fail to load or appear hours late
  • Resident list crashes the app when selected
  • App logs out when phone screen turns off
  • Syncing fails even on strong WiFi connections
  • Work order status not updating in real-time across devices
  • Push notifications for new tasks don't trigger app updates

Requested features

7 requests
  • Refresh button or pull-to-refresh functionality
  • Apple Watch compatibility
  • Persistent login sessions without constant re-authentication
  • Ability to add multiple photos to tasks after creation
  • Better do-not-disturb notification handling
Show 2 more
  • Improved activity section loading
  • Offline mode capability

PropUp

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SMRT Operations Manager

No in-app purchases

None

PropUp

No in-app purchases

Questions

Is SMRT Operations Manager free?
SMRT Operations Manager is free to download, with no in-app purchases.
Is PropUp free?
PropUp is free to download, with no in-app purchases.
Which has better reviews, SMRT Operations Manager or PropUp?
PropUp is rated higher. SMRT Operations Manager averages 3.1 out of 5 from 223 ratings, while PropUp averages 4.4 from 8 ratings.
Do SMRT Operations Manager or PropUp have ads?
Neither SMRT Operations Manager nor PropUp shows ads.
Which is updated more often, SMRT Operations Manager or PropUp?
SMRT Operations Manager ships an update every 3 weeks, and PropUp weekly. Most recently, SMRT Operations Manager was updated on September 22, 2026 and PropUp on September 23, 2026.

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