Comparison

SMRT Operations Manager vs Team ESS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SMRT Operations Manager

This app streamlines multifamily community management by integrating work orders, inspections, and preventive maintenance. It enhances team efficiency and resident satisfaction through improved communication and operational insights.

Highlights
  • Integrated work orders, inspections, and maintenance
  • Streamlined resident communication
  • Real-time operational insights
  • Empowers leasing and maintenance teams
  • Boosts resident loyalty
Features
Read full description

SMRT Operations Manager is the companion app to the SmartRent Work Management and Answer Automation platforms. SmartRent’s Smart Operations Solutions product suite provides software for building and managing multifamily communities. We believe that Great Teams = Great Communities, so we’re empowering leasing, resident service and maintenance team members with easy-to-use solutions to deliver exceptional service. Our award-winning Smart Operations platform helps: • Make Best Practices Common Practice - By combining work orders, inspections and preventive maintenance into one solution. • Boost Resident Loyalty – With status updates and streamlined communications, residents stay in-the-know. • Deliver Insights for Better Decision Making – Through a verified view into the actions that unlock portfolio value.

About

Team ESS

This app connects users with job opportunities and helps manage current assignments. It allows real-time viewing and acceptance of jobs, scheduling, and hour tracking. Users can also communicate with their team and receive instant updates.

Highlights
  • View and accept job opportunities
  • Manage schedule and assignments
  • Track hours
  • Direct team communication
  • Receive instant updates
Features
Read full description

Team ESS is the official app of Essential Staffing Solutions designed to simplify your workday and keep you connected wherever you are. Whether you are looking for new opportunities or managing your current assignments Team ESS puts everything you need right at your fingertips. Key Features • View and accept job opportunities in real time • Manage your schedule and upcoming assignments • Track hours and stay updated on work details • Communicate directly with your team • Receive important updates and notifications instantly. Team ESS is built to support your success by making it easier to stay organized, responsive and in control of your work. With a focus on efficiency and communication our app helps you spend less time managing logistics and more time doing what matters most. Download Team ESS today and experience a smarter way to work.

Screenshots

SMRT Operations Manager4 screens
Team ESS4 screens

Verdict

The call

The clearest difference is rating: Team ESS at 4.9 against SMRT Operations Manager's 3.1. Team ESS also leads on monetization model (free vs ad-supported) and iOS requirement (15.0 vs 17.4). SMRT Operations Manager's advantage is ratings volume (223 vs 18). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Team ESS holds the better App Store score, 4.9 against 3.1. That said, the two scores are not equally well evidenced: SMRT Operations Manager has 223 ratings behind it against 18, so its average is the more settled of the two.

UpkeepUpdate frequency

SMRT Operations Manager ships an update every 3 weeks, Team ESS fortnightly. The most recent releases landed on October 14, 2026 and October 7, 2026 respectively.

Scorecard4 real differences · 6 level
SMRT Operations Manager versus Team ESS: the parameters behind the verdict, then further details
ParameterSMRT Operations ManagerTeam ESS
PriceFreeFree
Rating3.1 (223 ratings)4.9 (18 ratings) — better
Positive reviews26.5% of reviews—
Number of ratings223 — better18
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.415.0 — better
Further details — not scored
Size181 MB89 MB
Age rating4+4+
DeveloperSightPlanServeture

Customer experience

SMRT Operations Manager

All ratings223 ratings
Positive48.9%
Neutral4.9%
Negative46.2%
Written reviews83 reviews
Positive26.5%
Neutral9.6%
Negative63.9%

Team ESS

All ratings18 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

SMRT Operations Manager

Reported bugs

15 issues
  • App requires daily or every-other-day reinstallation to function
  • Tasks fail to sync or appear in assignee lists
  • Assignee list takes 45+ seconds to load
  • App freezes when taking photos during inspections
  • Photos and comments disappear or fail to sync
Show 10 more
  • Closed tasks reappear unexpectedly
  • Activity section stuck in infinite loading loop
  • Text input freezes and skips letters while typing
  • Grey loading screen that never resolves without restart
  • Work orders fail to load or appear hours late
  • Resident list crashes the app when selected
  • App logs out when phone screen turns off
  • Syncing fails even on strong WiFi connections
  • Work order status not updating in real-time across devices
  • Push notifications for new tasks don't trigger app updates

Requested features

7 requests
  • Refresh button or pull-to-refresh functionality
  • Apple Watch compatibility
  • Persistent login sessions without constant re-authentication
  • Ability to add multiple photos to tasks after creation
  • Better do-not-disturb notification handling
Show 2 more
  • Improved activity section loading
  • Offline mode capability

Team ESS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SMRT Operations Manager

No in-app purchases

None

Team ESS

No in-app purchases

Questions

Is SMRT Operations Manager free?
SMRT Operations Manager is free to download, with no in-app purchases.
Is Team ESS free?
Team ESS is free to download, with no in-app purchases.
Which has better reviews, SMRT Operations Manager or Team ESS?
Team ESS is rated higher. SMRT Operations Manager averages 3.1 out of 5 from 223 ratings, while Team ESS averages 4.9 from 18 ratings.
Do SMRT Operations Manager or Team ESS have ads?
Neither SMRT Operations Manager nor Team ESS shows ads.
Which is updated more often, SMRT Operations Manager or Team ESS?
SMRT Operations Manager ships an update every 3 weeks, and Team ESS fortnightly. Most recently, SMRT Operations Manager was updated on October 14, 2026 and Team ESS on October 7, 2026.

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