Comparison

SEWA vs Smart Salik

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SEWA

Manage your Sharjah Electricity, Water and Gas Authority (SEWA) account with ease. This app offers self-meter reading, usage monitoring, bill payments, and account management features. Stay informed about your utility consumption and billing history through an intuitive interface.

Highlights
  • Account management
  • Self-meter reading
  • Usage monitoring and comparison
  • Secure bill payments
  • Auto payment setup
  • Billing and payment history
  • Usage pattern analysis
Features
Read full description

With Sharjah Electricity, Water and Gas Authority (SEWA) Mobile App, available in Arabic and English, you can now take full control of your account. The SEWA app, you can simplify your utility management with our intuitive and user-friendly mobile app, putting all your account information at your fingertips. Discover a range of new features designed to enhance your experience and keep you in complete control. From self-meter reading to usage monitoring & compare, the SEWA app has everything you need in one convenient place. Key Features: • Manage your account anytime, anywhere! • Hassle free login with UAE Pass & face ID • Stay informed about your utility consumption with intuitive graphs for better decision-making. • Make secure bill payments, set up auto payment and check billing & payment history effortlessly. • Easily analyse your monthly usage patterns • Receive important notifications on your preferred channel. Download the SEWA app today and unlock a world of convenience and control over your utility account. Simplify your life and make smarter decisions with ease.

About

Smart Salik

Manage your Salik toll account conveniently from your smartphone. Recharge your balance, track toll crossings, and receive important alerts. The app also allows for vehicle and profile management, with easy access to transaction history and customer support.

Highlights
  • Recharge Salik account
  • Track toll crossings
  • Receive alerts and notifications
  • Manage vehicle plates
  • View transaction history
  • Manage multiple profiles
Features
Read full description

Welcome to the new official Salik app – your smart companion for seamless mobility. The new official Salik app provides a convenient and secure platform for all Salik users to access and manage their accounts directly from their smartphones. Key Features: Seamlessly recharge your Salik account using multiple available payment methods. Trip Tracking Monitor all Salik toll gate crossings with complete trip history. Notifications & Alerts Get instant updates on variable toll rates, low balance, unpaid trips & transactions, and violations. Vehicle Management Add, update, or remove vehicle plates linked to your account effortlessly. Transactions & Statements View detailed transaction history and download monthly statements. Account Services Keep your contact information and preferences up to date for effective communication. Customer Support Access help, FAQs, or contact Salik support directly through the app. Multiple Profiles Easily manage multiple profiles for your family and friends all in one convenient place. Enhanced Dashboard Access key insights about your account balance and activity at a glance. Stay informed with a countdown timer that alerts you to potential violations before they occur. The new official Salik App requires the following permissions: Location Services: The app will access this service to provide directions to Salik services. Photos / Media: The app will access these files to allow you to use Salik services. Camera: The app will access the camera to allow you to use Salik services. Push Notifications: The app will send Push Notifications if the user agrees to accept the notifications on their device.

Screenshots

SEWA4 screens
Smart Salik4 screens

Verdict

The call

The clearest difference is rating: SEWA at 4.6 against Smart Salik's 1.8. SEWA also leads on review sentiment (25% vs 8%) and ratings volume (942 vs 114). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SEWA holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: SEWA has 942 ratings behind it against 114, so its average is the more settled of the two. Written reviews point the same way: 25% of SEWA's written reviews are positive against 8% of Smart Salik's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.

Scorecard3 real differences · 7 level
SEWA versus Smart Salik: the parameters behind the verdict, then further details
ParameterSEWASmart Salik
PriceFreeFree
Rating4.6 (942 ratings) — better1.8 (114 ratings)
Positive reviews25.0% of reviews — better7.8% of reviews
Number of ratings942 — better114
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15
Further details — not scored
Size48 MB62 MB
Age rating4+4+
DeveloperSharjah Electricity & Water AuthorityRTA-SALIK

Customer experience

SEWA

All ratings925 ratings
Positive90.9%
Neutral2.1%
Negative7.0%
Written reviews12 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Smart Salik

All ratings114 ratings
Positive18.4%
Neutral0.9%
Negative80.7%
Written reviews192 reviews
Positive7.8%
Neutral5.7%
Negative86.5%

User reviews

SEWA

From 942 App Store ratings

What we love

  • ✅ Convenient payment processing
  • 🎯 Simplifies transactions and bill management
  • 👍 User-friendly service features

Room to improve

  • 🐛 Numerous bugs and errors
  • 😕 Confusing and poor user interface
  • ❌ Registration and login failures
  • 💰 High pricing
  • 🔧 Non-functional payment methods

Smart Salik

From 114 App Store ratings

What we love

  • ✅ Easy recharge process for Salik tag
  • 💳 Online payment capability
  • 📱 Mobile app convenience
  • 🎯 Useful for tracking Salik activities

Room to improve

  • 🐛 App crashes frequently and won't open
  • 🔐 Login issues and authentication failures
  • ⏱️ Extremely slow loading times
  • 🔄 Requires re-login every session
  • 📧 Mandatory email entry on every recharge

Bugs and requests

SEWA

Reported bugs

7 issues
  • Registration and login not working
  • Emirates ID entry causes errors
  • Payment method saving disabled
  • Previous invoices not displaying after update
  • App crashes and freezes
Show 2 more
  • SMA code not being sent
  • General application errors and glitches

Requested features

5 requests
  • Fix registration and login system
  • Improve UI/UX design
  • Enable and fix payment method saving functionality
  • Restore previous invoice history in updated version
  • Improve overall app responsiveness

Smart Salik

Reported bugs

14 issues
  • App stuck on loading/splash screen
  • Login button not responding
  • Password reset not working properly
  • OTP not being sent to SMS
  • Credit not updating after recharge
Show 9 more
  • App freezes during payment processing
  • Incompatibility with iOS 13 and newer versions
  • App crashes on iPhone X and newer models
  • Black screen during recharge attempt
  • App closes when opening parking payment page
  • Session timeout and forced logout
  • Incorrect error messages displayed
  • Server connection failures
  • Inconsistent balance display with outstanding trips

Requested features

12 requests
  • Face ID and fingerprint authentication
  • Save password and auto-login functionality
  • Apple Pay and digital wallet integration
  • Save credit card details for faster recharge
  • Purchase recharge cards directly from app
Show 7 more
  • Recharge card purchase history
  • UAE Pass login option in app
  • Multiple vehicle registration per account
  • Auto-refresh functionality
  • Integration with digital identity system
  • Simplified login using mobile number or email
  • App functionality outside UAE

In-app purchases

None

SEWA

No in-app purchases

None

Smart Salik

No in-app purchases

Questions

Is SEWA free?
SEWA is free to download, with no in-app purchases.
Is Smart Salik free?
Smart Salik is free to download, with no in-app purchases.
Which has better reviews, SEWA or Smart Salik?
SEWA is rated higher. SEWA averages 4.6 out of 5 from 942 ratings, while Smart Salik averages 1.8 from 114 ratings.
Do SEWA or Smart Salik have ads?
Neither SEWA nor Smart Salik shows ads.
Which is updated more often, SEWA or Smart Salik?
SEWA ships an update every 2 months, and Smart Salik every 2 months. Most recently, SEWA was updated on October 29, 2026 and Smart Salik on October 26, 2026.

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