Comparison

Ooma Enterprise vs IT Glue

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ooma Enterprise

This app enables seamless remote work by facilitating communication and call management. Connect with colleagues through messaging and calls, and ensure you never miss important business calls with call forwarding and voicemail access.

Highlights
  • Company directory search
  • Group messaging
  • Three-way calling
  • Extension dialing
  • Call forwarding rules
  • Voicemail access
  • Wi-Fi and cellular calling
Features
Read full description

Work seamlessly, from anywhere. Stay connected and responsive while-on-the-go with the Ooma Enterprise mobile app. Keep collaborating. Search your company directory and easily connect to coworkers with group messaging, three-way calls and extension dialing, allowing you connect to colleagues whenever you need to, from wherever you are. Never miss a call. Forget about missing important calls by routing all your important business phone calls right to the Ooma Enterprise app. Manage your outgoing phone number (Mobile, Direct, NYC Office, SFO Office) as well as follow-me/call forwarding rules. Manage business calls better. Easily transfer calls to your co-workers to help clients and customers get the help they need faster. Make calls over Wi-Fi, 4G, 5G, or LTE, from anywhere in the world. (Even disable mobile data while roaming and use only Wi-Fi! Great for staying in touch while traveling abroad without having to buy a local phone plan!) On-the-go voicemail access. Check your voicemail from wherever you are right within the Ooma Enterprise mobile app. Ooma Enterprise mobile requires an existing account with Ooma Enterprise/Voxter Communications or a reseller.

About

IT Glue

Access and manage your IT documentation platform from anywhere. Streamline workflows, quickly find assets with enhanced scanning, and securely view sensitive information like passwords and configurations on your mobile device.

Highlights
  • Pinned assets for quick access
  • Improved barcode and QR scanning
  • Simplified photo and file uploads
  • View and edit passwords and configurations
  • Native mobile functionality integration
  • Secure sign-in with MFA/SSO
  • OTP generation
Features
Read full description

Stay on top of your clients’ business anytime, anywhere. The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. Key Features: • Pin frequently accessed assets for quicker access to the information you use most. • Improved barcode and QR scanning for faster asset searches and updates. • Take and upload photos or files more easily than ever with a simplified attachment workflow. • View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. • Use native mobile functionality such as click-to-call or launching maps directly from address links. • Touch ID or Face ID for fast and secure access to the app. • Fully encrypted end-to-end communication between mobile and web. • Quickly audit password changes or manage them with ease: create, update, or delete as needed. • Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). • Automatically generate secure One-Time Passwords (OTPs) in your documentation. What our partners are saying about IT Glue: “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” – Jeffrey Bowles, ACT 360, Barrie, ON “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK Never leave your clients’ details out of sight. Download the app now! You must have an IT Glue account and an internet connection to use the app.

Screenshots

Ooma Enterprise4 screens
IT Glue4 screens

Verdict

The call

The clearest difference is rating: Ooma Enterprise at 4.7 against IT Glue's 2.1. Ooma Enterprise also leads on monetization model (free vs subscription) and ratings volume (39 vs 9). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ooma Enterprise holds the better App Store score, 4.7 against 2.1. Both are backed by a comparable volume of ratings — 39 and 9 respectively. Written reviews complicate that: 0% of Ooma Enterprise's written reviews are positive against 7% of IT Glue's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 3, 2026 and November 6, 2026 respectively.

Scorecard3 real differences · 7 level
Ooma Enterprise versus IT Glue: the parameters behind the verdict, then further details
ParameterOoma EnterpriseIT Glue
PriceFreeFree
Rating4.7 (39 ratings) — better2.1 (9 ratings)
Positive reviews0.0% of reviews6.8% of reviews — better
Number of ratings39 — better9
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size176 MB28 MB
Age rating4+4+
DeveloperOoma Inc.Kaseya International Limited

Customer experience

Ooma Enterprise

All ratings37 ratings
Positive91.9%
Neutral0.0%
Negative8.1%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

IT Glue

All ratings7 ratings
Positive14.3%
Neutral14.3%
Negative71.4%
Written reviews73 reviews
Positive6.8%
Neutral15.1%
Negative78.1%

Bugs and requests

Ooma Enterprise

Not enough reviews yet to summarise bugs or requests.

IT Glue

Reported bugs

22 issues
  • Login issues with MFA/TFA
  • Face ID/Touch ID not working or forgetting settings
  • App logs out frequently and immediately
  • Photos not working when adding to documentation
  • Cannot view or edit documents
Show 17 more
  • Interface alignment and display issues on various iPhones
  • Buttons/icons hidden on screen
  • App crashes at startup
  • SSO unusable or in an endless authentication loop
  • Cannot copy or reveal one-time auth codes
  • Progress on documents gets wiped randomly
  • Search function is broken
  • Dynamic Island causing issues with navigation
  • Screen shrinks to iPhone display on iPad
  • Buttons cut off on top of the screen
  • Cannot use TouchID to log in anymore
  • UI doesn't work well on iPhone 14 Pro
  • Cannot edit or add items by scanning serial number
  • Web view to full IT Glue mobile site is slow
  • iOS auto-fill from password manager not working
  • Embedded passwords not accessible
  • Only shows passwords, no other documentation

Requested features

20 requests
  • iPad version needed
  • More data entry and photo gathering on mobile
  • Add documents section to the app
  • Remember subdomain and email at login
  • Keep session active with PIN/FaceID unlock
Show 15 more
  • Support for Face ID with SSO
  • Password autofilling at login
  • View documents in the app
  • Integration with iOS passwords
  • Auto fill passwords from password manager
  • API integrations for links
  • Permanently save credentials with Touch ID
  • Access to documentation (not just passwords)
  • MFA integrated into the app
  • Push notifications for MFA
  • Edit documents on the fly
  • Face ID support
  • Trust a specific device for login
  • Biometrics valid for longer periods
  • Allow editing of documents

In-app purchases

None

Ooma Enterprise

No in-app purchases

None

IT Glue

No in-app purchases

Questions

Is Ooma Enterprise free?
Ooma Enterprise is free to download, with no in-app purchases.
Is IT Glue free?
IT Glue is free to download, with no in-app purchases.
Which has better reviews, Ooma Enterprise or IT Glue?
Ooma Enterprise is rated higher. Ooma Enterprise averages 4.7 out of 5 from 39 ratings, while IT Glue averages 2.1 from 9 ratings.
Do Ooma Enterprise or IT Glue have ads?
Neither Ooma Enterprise nor IT Glue shows ads.
Which is updated more often, Ooma Enterprise or IT Glue?
Ooma Enterprise ships an update every 2 months, and IT Glue every 2 months. Most recently, Ooma Enterprise was updated on November 3, 2026 and IT Glue on November 6, 2026.

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