Saxbys vs The Tomato Shack
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Saxbys
Order your favorite drinks and food ahead of time to skip the line. Earn and redeem points through a flexible rewards program, and easily pay in-store or send digital gift cards. Find nearby locations and their hours.
- Order ahead to skip the line
- Scan to pay in cafe
- Flexible rewards program
- Birthday and referral rewards
- Digital gift cards
- Find nearby cafes and hours
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Craving Cold Brew? Maybe some Grilled Cheese? Well, we got you. With features like order ahead to skip the line, scan to pay in cafe for easy payment, and special rewards, this app will be your new favorite. Mobile Order & Pay Skip the line and order ahead. Head to your nearest cafe and pick it up at the mobile pickup station. Extra Credit Points Rewards Our flexible rewards program will allow you to start earning and redeeming points faster. You’ll unlock an array of new surprises along the way and can redeem or keep saving... you get to decide! We also offer rewards for your birthday, refer-a-friend, and first-time sign up. Pay in Cafe In-cafe scan to pay & scan to earn rewards. Don’t have your phone? No worries because we’ll be able to quickly look you up and access all your rewards so you can continue to earn points. Gift Cards Send a digital gift card to a friend! You can also upload physical gift card funds onto the app. Find a Cafe See cafes near you, get directions and see hours before you make your trip.
The Tomato Shack
Easily browse menus and place food orders online. Stay updated on menu changes and upcoming events. Earn cash back rewards on your purchases.
- Online ordering
- Menu viewing
- Event updates
- Cash back rewards
- Menu updates
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Customers are able to view and order online through this easy to use app. Stay in tune with The Couch Tomato including menu updates and events. Enjoy the benefits of ordering delicious food while also receiving cash back!
Screenshots
Verdict
Saxbys and The Tomato Shack both sit at 4.8 stars, but that hides the real split: 48% of Saxbys's written reviews are positive against 38% of The Tomato Shack's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Saxbys against 4.8 for The Tomato Shack. Both are backed by a comparable volume of ratings — 1.6K and 767 respectively. Written reviews are what separate them: 48% of Saxbys's written reviews are positive against 38% of The Tomato Shack's.
Saxbys ships an update every 3 months, The Tomato Shack every 2 months. The most recent releases landed on September 21, 2026 and August 10, 2026 respectively.
| Parameter | Saxbys | The Tomato Shack |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.6K ratings) | 4.8 (767 ratings) |
| Positive reviews | 47.5% of reviews — better | 37.5% of reviews |
| Number of ratings | 1.6K — better | 767 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 72 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Saxbys Coffee | Casmos Cafe`, Inc |
Customer experience
Saxbys
The Tomato Shack
User reviews
Saxbys
From 1.6K App Store ratingsWhat we love
- 👍 Easy to use
- ⭐ Great app look and feel
- 🚀 Efficient ordering process
- 💰 Convenient rewards program
Room to improve
- 🐛 Unreliable order processing
- 🤔 Confusing menu and customization
- 💳 Lack of payment options (e.g. Apple Pay)
- 🤷♀️ Inconsistent promo code support
The Tomato Shack
From 767 App Store ratingsWhat we love
- 👍 Excellent food quality and menu variety
- 👍 User-friendly interface (when working properly)
- 🔒 Safe ordering with social distancing procedures
- ⭐ High-quality specialty items (gluten-free pizza, salads)
Room to improve
- 🐛 Frequent app crashes and malfunctions
- 🐛 Address validation issues and errors
- 💰 High service fees (15% added)
- ❌ Limited delivery coverage area
- ❌ Confusing and poorly designed interface
Bugs and requests
Saxbys
Reported bugs
3 issues- Order never reaches the store
- Frequent errors and loading issues
- Rewards points not updating properly
Requested features
4 requests- Add tipping option for order ahead
- Improve rewards program and earning structure
- Provide access to full menu even when store is closed
- Implement geo-fencing for Passbook integration
The Tomato Shack
Reported bugs
8 issues- App won't accept certain addresses without explanation
- Password reset emails not being sent
- Rewards not applying correctly (adding instead of subtracting)
- Address entry causes 'something went wrong' errors
- Promo code functionality broken
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- Guest checkout location validation occurs too late in process
- Delivery and pickup time modification not working
- Website refresh loop errors
Requested features
7 requests- Apple Pay integration
- Phone call ordering option
- Promo code application improvements
- Extras and side dressing customization
- Expanded delivery coverage area
Show 2 moreShow fewer
- Cash payment option for delivery
- Better order details display for phone orders
In-app purchases
Saxbys
No in-app purchases
The Tomato Shack
No in-app purchases
Questions
Is Saxbys free?
Is The Tomato Shack free?
Which has better reviews, Saxbys or The Tomato Shack?
Do Saxbys or The Tomato Shack have ads?
Which is updated more often, Saxbys or The Tomato Shack?
Other comparisons
