SurveyMonkey vs Ticket Center
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SurveyMonkey
Design, distribute, and analyze surveys and feedback forms on any device. Customize questions, track responses in real-time, and share insights easily. Ideal for both casual users and professional researchers.
- Create surveys, quizzes, and polls
- Edit live surveys
- Analyze charts and responses
- Filter and compare results
- Share survey links
- Monitor responses with push notifications
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Create, edit, and send surveys, review results, build with expert templates, and more — seamlessly across your desktop, tablet, and phone. Here’s some of that “more” we’re talking about: • Make a survey, quiz, or poll and send it out • Edit a live survey—fix a typo or add a question you forgot to ask • Open and close surveys in your account • Analyze charts and individual responses • Filter, compare, and analyze results • Share your survey link via text, email, or social media • Share results—decide what and with whom to share • Enable push notifications to monitor responses SurveyMonkey is a global leader in survey software. We’re trusted by 98% of the Fortune 500 and over 60 million users worldwide. We’re here for survey experts and dabblers alike. PS — if you’d like to take surveys to earn gift cards or donate to charity, head on over to the SurveyMonkey Rewards app. Our app is free to download and use. Signing up for a paid plan through the app unlocks access to more advanced survey tools through an auto-renewing subscription. Subscription prices may vary based on your country of purchase. If you already have a paid plan, simply log in to enjoy paid features. Privacy Policy: https://www.surveymonkey.com/mp/policy/privacy-policy/ Terms of Use: https://www.surveymonkey.com/mp/policy/terms-of-use/
Ticket Center
This app provides a comprehensive system for managing technical support in the field. It combines professional trouble ticketing with features specific to the sector, offering a complete operational environment for supervisors, technicians, and users.
- Trouble Ticketing
- Field Technical Support Management
- Supervisor Tools
- Technician Tools
- User Environment
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TicketCenter è il sistema per la gestione dell'assistenza tecnica sul territorio che fonde le logiche del Trouble Ticketing professionale e con le caratteriste peculiari del settore per offrire a supervisori, tecnici e utenti un ambiente operativo completo.
Screenshots
Verdict
The clearest difference is rating: SurveyMonkey at 4.6 against Ticket Center's 1.4. SurveyMonkey also leads on review sentiment (41% vs 0%) and ratings volume (2.8K vs 87). Ticket Center's advantage is in-app purchases (none vs 10) and iOS requirement (8.0 vs 17.1). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. SurveyMonkey sells 10 in-app purchases, starting at $15.99 per month. Ticket Center asks for nothing beyond the download.
SurveyMonkey holds the better App Store score, 4.6 against 1.4. That said, the two scores are not equally well evidenced: SurveyMonkey has 2.8K ratings behind it against 87, so its average is the more settled of the two. Written reviews point the same way: 41% of SurveyMonkey's written reviews are positive against 0% of Ticket Center's.
SurveyMonkey ships an update every 2 months, Ticket Center every 3 months. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.
| Parameter | SurveyMonkey | Ticket Center |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (2.8K ratings) — better | 1.4 (87 ratings) |
| Positive reviews | 41.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.8K — better | 87 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.1 | 8.0 — better |
| Further details — not scored | ||
| Size | 61 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | SurveyMonkey | Alo Software |
Customer experience
SurveyMonkey
Ticket Center
Bugs and requests
SurveyMonkey
Reported bugs
3 issues- Login and authentication problems
- Inconsistent survey response tracking
- Syncing issues between web and mobile versions
Requested features
4 requests- Offline survey capabilities
- Improved mobile editing and customization
- Tiered pricing plans for different user needs
- Better customer support and communication
Ticket Center
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SurveyMonkey
- SELECT Plan$15.991 Month
- SELECT Plan$17.991 Month
- SELECT Plan$21.991 Month
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- Select Plan$22.991 Month
- SELECT Plan$23.991 Month
- SELECT Plan$25.991 Month
- Standard Plan (monthly)$98.991 Month
- SELECT Plan$199.991 Year
- SELECT Plan$229.991 Year
- Standard Plan (annual)$399.991 Year
Ticket Center
No in-app purchases
