Comparison

CHOPT vs Jeni's

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CHOPT

Easily order ahead and customize your favorite salads and bowls. Earn rewards with every purchase and enjoy convenient payment options. Healthy eating is made simple and rewarding.

Highlights
  • Streamlined ordering ahead
  • Extensive customization options
  • Convenient payment methods
  • Guest checkout available
  • Loyalty program for rewards
  • Reorder favorite meals
Features
Read full description

Welcome to the Chopt App. With our user-friendly interface and features, healthy eating has never been more exciting, or convenient. Whether you're customizing your order, reordering your favorites, or exploring new menu options, our app makes it easy to enjoy fresh, flavorful meals that you love. Here are some key features: • Streamlined Ordering: Skip the line by ordering ahead digitally, ensuring your meal is ready when you arrive. • Customization Options: Create your perfect salad or bowl by choosing from a wide array of fresh ingredients and dressings. • Convenient Payment: Pay effortlessly with Apple Pay, Google Pay, or your preferred payment method. • Guest Checkout: Try out the app without creating an account by using Guest Checkout. Join Chopt Rewards and make every bite count. With our loyalty program, you'll earn points with every purchase, bringing you closer to exciting perks and exclusive offers. Follow us on Instagram @choptsalad Like us on Facebook Chopt Salad Follow us on Twitter @chopt For support, email us at support@choptsalad.com

About

Jeni's

Earn points on every purchase to redeem for free ice cream and other rewards. Order ahead to skip the line or get ice cream delivered. Enjoy a free scoop on your birthday.

Highlights
  • Earn points for purchases
  • Redeem points for free ice cream
  • Order ahead for pickup
  • Ice cream delivery
  • Refer-a-friend bonus points
  • Free birthday scoop
Features
Read full description

Welcome to Jeni's Splendid Rewards! Enjoying the world’s best ice cream should definitely win you prizes. Download the app and earn a reward on every ice cream purchase. We’re talking special discounts, free ice cream, cool merch, and more. (And a free upgrade just for signing up!) Plus, get access to members-only extras like birthday ice cream, early access to new flavors, and chances to earn bonus rewards.

Screenshots

CHOPT4 screens
Jeni's4 screens

Verdict

The call

The clearest difference is update cadence: CHOPT at every 2 weeks against Jeni's's every 2 months. CHOPT also leads on ratings volume (44K vs 3.6K). Jeni's's advantage is device support (3 vs 1). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for CHOPT against 4.9 for Jeni's. That said, the two scores are not equally well evidenced: CHOPT has 44K ratings behind it against 3.6K, so its average is the more settled of the two. Written reviews are what separate them: 60% of CHOPT's written reviews are positive against 55% of Jeni's's.

UpkeepUpdate frequency

CHOPT ships an update every 2 weeks, Jeni's every 2 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
CHOPT versus Jeni's: the parameters behind the verdict, then further details
ParameterCHOPTJeni's
PriceFreeFree
Rating4.9 (44K ratings) — better4.9 (3.6K ratings)
Positive reviews59.6% of reviews — better54.8% of reviews
Number of ratings44K — better3.6K
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.215.1 — better
Further details — not scored
Size161 MB32 MB
Age rating12+4+
DeveloperCHOP’T Creative Salad CompanyJenis Splendid Ice Creams, LLC

Customer experience

CHOPT

All ratings43,438 ratings
Positive97.9%
Neutral0.9%
Negative1.1%
Written reviews136 reviews
Positive59.6%
Neutral2.9%
Negative37.5%

Jeni's

All ratings3,546 ratings
Positive97.6%
Neutral0.7%
Negative1.6%
Written reviews84 reviews
Positive54.8%
Neutral2.4%
Negative42.9%

User reviews

CHOPT

From 44K App Store ratings

What we love

  • 💯 Excellent food quality and menu options
  • 🏆 Consistently great customer service
  • ⚡ Convenient app and curbside pickup
  • 🤝 Positive relationships with loyal customers

Room to improve

  • 🐛 Buggy app with poor usability
  • 🔍 Difficult to navigate and find information
  • ⏱️ Inconsistent order fulfillment and tracking
  • 💳 Confusing and restrictive payment system

Jeni's

From 3.6K App Store ratings

What we love

  • ⭐ Great customer service
  • 🍦 Delicious ice cream
  • 🤩 Unique and creative flavors

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🤔 Confusing rewards system
  • 🤯 Difficult to use app and login process

Bugs and requests

CHOPT

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Issues with adding/updating payment methods
  • Inconsistent behavior when reordering past items
  • Location selection and pickup options are unreliable

Requested features

4 requests
  • Save favorite orders and customizations
  • Improve order history and reordering
  • Integrate with mobile payment options like Apple Pay
  • Provide real-time order tracking and updates

Jeni's

Reported bugs

3 issues
  • App freezes when opening rewards
  • Login issues and account recognition problems
  • Rewards not properly applied or tracked

Requested features

3 requests
  • Improve app stability and performance
  • Simplify rewards and loyalty program
  • Add order tracking and delivery updates

In-app purchases

None

CHOPT

No in-app purchases

None

Jeni's

No in-app purchases

Questions

Is CHOPT free?
CHOPT is free to download, with no in-app purchases.
Is Jeni's free?
Jeni's is free to download, with no in-app purchases.
Which has better reviews, CHOPT or Jeni's?
CHOPT is rated higher. CHOPT averages 4.9 out of 5 from 44K ratings, while Jeni's averages 4.9 from 3.6K ratings.
Do CHOPT or Jeni's have ads?
Neither CHOPT nor Jeni's shows ads.
Which is updated more often, CHOPT or Jeni's?
CHOPT ships an update every 2 weeks, and Jeni's every 2 months. Most recently, CHOPT was updated on November 11, 2026 and Jeni's on November 3, 2026.

Other comparisons