CHOPT User Reviews

CHOPT
CHOPT
CHOP’T Creative Salad Company

Customer Experience

Positive experience60.3% of reviews
Neutral3.1% of reviews
Negative experience36.6% of reviews

~ Based on 131 written reviews from the US App Store.

What users say

Is CHOPT Safe?

CHOPT appears safe based on user ratings. AppsHunter Safety Score for CHOPT is 98/100.

This assessment is based on 42,276 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 42,276 App Store ratings for CHOPT.

Is CHOPT Legit?

CHOPT appears to be a legitimate app. AppsHunter Legitimacy Score for CHOPT is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not glitchy

When I’m hungry, glitches and order errors drive me crazy. With the Chopt app submitting and receiving my is quick and accurate.

Absolutely Miserable

Don’t use this app if you actually want to get your food delivered. The store manager advised me not to use the Chopt app, but to use DoorDash instead. The is a shocking admission about how bad the app is!

Da 1

Best salads in the game

Late order

Ordered over 30 minutes before pick up and still had to wait 10 minutes.

App is good - operations are not

I ordered ahead. Order was not ready on time and there was no line. Told staff twice and they continued to bring out other orders / not the first time I’ve experienced this. Just order in the restaurant / it’s faster.

Reward program is terrible

I find the application of the rewards to future orders to be about the worst customer experience ever. Rethink this part of the app. Love the restaurant and food, but this is a gap.

Go to for wraps

Fresh, filling and healthy as I want to be that day. Love it

Promo not working

I don’t understand why they have a promotion but it doesn’t work on the app. It’ll say your order qualifies yet won’t take the money off. I’ve reached out to CS and they clearly didn’t do anything. At this point it’s a competency issue. All of these salad spots. I’ll take my money somewhere else.

I eat here weekly

The food is fresh, vibrant, and thoughtfully curated to be extremely flavorful. Salmon is always cooked perfectly, never dry. The menu changes a little with the season. The staff is friendly, they even know my usual order lol. The restaurant is clean!!!

Huge Fan

My favorite fast casual meal by far. Much better flavors, variety and mix of bowls and handhelds than Sweet Green, Just Salad and the others.

Skip the order line

Perfect for ordering ahead instead of waiting on kiosk line. Have your lunch ready for you before you even Come in.

Great tasting food

Love this app n all the food

Launch order

Awesome location, run very professionally and great service.

Can’t redeem physical gift card

Real garbage app. Can’t redeem a physical gift card in the app. Also can’t add transactions details in the app for missed rewards scan. Would not recommend. 0/10.

Not user friendly

Not easy to search for locations, past orders…all the stuff that would make the user experience a lot better

Refreshing, healthy food!

Clean place, very kind & helpful staff. Big & Yummy salads!! 😋

Good app good food

This app works great and the food is good

Cannot add a payment method

1) Their Website does not function.
2) Their App does not work: I added a payment method Twice (a Chase CC) and the app automatically deleted the payment method both times & gave the error message: “Too many tries”.
Beyond that the App is Non-functional.

Amazing!

This place is definitely a hidden gem. I have eaten there at least once a week since discovered! The food is extremely fresh and there are so many options! I would recommend to anyone!

Chopt is Awesm

In today’s fast paced world, Chopt offers healthy menu options at affordable prices with the speed of fast food!