App does not allow Apple Pay
App does not work consistently. Kicks you out of payment. Go someplace else. Don’t waste download.
They charge you when restaurant isn’t open!
I live in New York City, where there are hundreds of Chopt restaurants and occasionally they close them all on a Saturday or Sunday midday but when I go to order my salad on the mobile app, it does not bother to tell me that the delivery will not come until Monday morning! This constitutes robbery, they’re charging you for a product that they cannot deliver to you. A simple line of code, reminding the user that their food will not come for 1 to 2 days is all this would take to correct. PLEASE fix this.
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Healthy, Tasty & Fresh
Great customer service! Healthy tasty and fresh choices.
Not glitchy
When I’m hungry, glitches and order errors drive me crazy. With the Chopt app submitting and receiving my is quick and accurate.
Absolutely Miserable
Don’t use this app if you actually want to get your food delivered. The store manager advised me not to use the Chopt app, but to use DoorDash instead. The is a shocking admission about how bad the app is!
Da 1
Best salads in the game
Late order
Ordered over 30 minutes before pick up and still had to wait 10 minutes.
App is good - operations are not
I ordered ahead. Order was not ready on time and there was no line. Told staff twice and they continued to bring out other orders / not the first time I’ve experienced this. Just order in the restaurant / it’s faster.
Reward program is terrible
I find the application of the rewards to future orders to be about the worst customer experience ever. Rethink this part of the app. Love the restaurant and food, but this is a gap.
Go to for wraps
Fresh, filling and healthy as I want to be that day. Love it
Promo not working
I don’t understand why they have a promotion but it doesn’t work on the app. It’ll say your order qualifies yet won’t take the money off. I’ve reached out to CS and they clearly didn’t do anything. At this point it’s a competency issue. All of these salad spots. I’ll take my money somewhere else.
I eat here weekly
The food is fresh, vibrant, and thoughtfully curated to be extremely flavorful. Salmon is always cooked perfectly, never dry. The menu changes a little with the season. The staff is friendly, they even know my usual order lol. The restaurant is clean!!!
Huge Fan
My favorite fast casual meal by far. Much better flavors, variety and mix of bowls and handhelds than Sweet Green, Just Salad and the others.
Skip the order line
Perfect for ordering ahead instead of waiting on kiosk line. Have your lunch ready for you before you even Come in.
Great tasting food
Love this app n all the food
Launch order
Awesome location, run very professionally and great service.
Can’t redeem physical gift card
Real garbage app. Can’t redeem a physical gift card in the app. Also can’t add transactions details in the app for missed rewards scan. Would not recommend. 0/10.
Not user friendly
Not easy to search for locations, past orders…all the stuff that would make the user experience a lot better
Refreshing, healthy food!
Clean place, very kind & helpful staff. Big & Yummy salads!! 😋
Good app good food
This app works great and the food is good
