Comparison

Intercom Conversations vs Linear Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Intercom Conversations

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

Highlights
  • Manage inbox on the go
  • View and assign conversations
  • Collaborate with team notes
  • Start/continue conversations
  • Use saved replies
  • Search leads and users
  • View live user profiles
Read full description

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

About

Linear Mobile

Manage your product development workflows on the go. This mobile companion allows you to file issues, track projects, and update important documents from anywhere, ensuring you stay connected to your team's progress.

Highlights
  • File issues on-the-go
  • Stay updated on work streams
  • Instant notifications
  • Update issues and projects remotely
  • Companion to desktop app
Read full description

Linear is a purpose-built tool for planning and building products. Streamline issues, projects, and product roadmaps. Linear Mobile is a companion to the Linear desktop app, designed for on-demand workflows when you are away from your keyboard: • File issues on-the-go • Stay up-to-date on your most important streams of work • Get instant notifications about important updates • Update issues, projects, and documents from anywhere Please note: This app requires an existing Linear account.

Screenshots

Intercom Conversations4 screens
Linear Mobile4 screens

Verdict

The call

The clearest difference is rating: Linear Mobile at 4.8 against Intercom Conversations's 2.1. Linear Mobile also leads on review sentiment (57% vs 18%) and ratings volume (2.1K vs 171). Intercom Conversations's advantage is iOS requirement (15.1 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Linear Mobile holds the better App Store score, 4.8 against 2.1. That said, the two scores are not equally well evidenced: Linear Mobile has 2.1K ratings behind it against 171, so its average is the more settled of the two. Written reviews point the same way: 18% of Intercom Conversations's written reviews are positive against 57% of Linear Mobile's.

UpkeepUpdate frequency

Intercom Conversations ships an update every 5 days, Linear Mobile weekly. The most recent releases landed on September 13, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Intercom Conversations versus Linear Mobile: the parameters behind the verdict, then further details
ParameterIntercom ConversationsLinear Mobile
PriceFreeFree
Rating2.1 (171 ratings)4.8 (2.1K ratings) — better
Positive reviews18.2% of reviews57.5% of reviews — better
Number of ratings1712.1K — better
Update frequencyEvery 5 days — betterWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better18.0
Further details — not scored
Size51 MB172 MB
Age rating4+4+
DeveloperIntercomLinear

Customer experience

Intercom Conversations

All ratings171 ratings
Positive18.7%
Neutral14.6%
Negative66.7%
Written reviews285 reviews
Positive18.2%
Neutral11.9%
Negative69.8%

Linear Mobile

All ratings2,129 ratings
Positive95.7%
Neutral1.2%
Negative3.1%
Written reviews167 reviews
Positive57.5%
Neutral11.4%
Negative31.1%

User reviews

Intercom Conversations

From 171 App Store ratings

What we love

  • 📱 Mobile access to respond on the go
  • 🔔 Push notifications for new messages
  • ⚡ Quick replies when away from desktop
  • 🎯 Easy to use for basic chat responses
  • 👥 Good for team collaboration awareness

Room to improve

  • 🐛 Constant crashes and instability
  • ❌ Missing core features from web version
  • 💸 Expensive pricing for limited functionality
  • 🔔 Unreliable notifications
  • ⚙️ Poor performance and slow loading

Linear Mobile

From 2.1K App Store ratings

What we love

  • 👍 Clean and clear interface
  • 🚀 Smooth and fast performance
  • 💡 Thoughtful and intuitive UX
  • 🚀 Efficient workflow
  • 👍 Helpful mobile experience

Room to improve

  • 🐛 Sign-in with Google issues
  • 🔍 Limited search and filtering options
  • 📱 Missing some features from web/desktop app
  • 📜 Difficult to navigate long issue lists

Bugs and requests

Intercom Conversations

Reported bugs

19 issues
  • App crashes when scrolling through conversations
  • App crashes when opening or sending messages
  • Crashes when loading conversations
  • Notifications not working or delayed
  • Message badges not displaying correctly
Show 14 more
  • Filter resets from 'Me' to 'All' automatically
  • Keyboard randomly hides when switching apps
  • Login verification email not sent
  • SAML login not supported
  • Saved replies not inserting when selected
  • Messages not queuing to send
  • Text formatting changes after sending
  • Conversations not loading
  • Macros not functioning properly
  • App crashes on rotation
  • Slow performance on larger devices
  • Filtering by 'Me' shows incorrect ticket counts
  • Translation feature not working
  • Copilot feature not functional

Requested features

16 requests
  • Dark mode option
  • Ticket attribute management
  • Tag and label functionality
  • Macro/saved reply improvements
  • File attachment capability
Show 11 more
  • Hyperlink creation in replies
  • Customer event history visibility
  • Keyboard shortcuts for external keyboards
  • Do not disturb/quiet hours settings
  • Conversation snooze feature
  • Internal notes functionality
  • Multiple conversation type selection
  • Web version feature parity
  • Advanced formatting options
  • Translation feature in app
  • Intercom call capability

Linear Mobile

Reported bugs

2 issues
  • Sign in with Google not working properly
  • Scrolling issues when navigating issue lists

Requested features

4 requests
  • Drag and drop to rearrange tasks
  • Ability to modify documents
  • Vim mode
  • Widgets for iOS

In-app purchases

None

Intercom Conversations

No in-app purchases

None

Linear Mobile

No in-app purchases

Questions

Is Intercom Conversations free?
Intercom Conversations is free to download, with no in-app purchases.
Is Linear Mobile free?
Linear Mobile is free to download, with no in-app purchases.
Which has better reviews, Intercom Conversations or Linear Mobile?
Linear Mobile is rated higher. Intercom Conversations averages 2.1 out of 5 from 171 ratings, while Linear Mobile averages 4.8 from 2.1K ratings.
Do Intercom Conversations or Linear Mobile have ads?
Neither Intercom Conversations nor Linear Mobile shows ads.
Which is updated more often, Intercom Conversations or Linear Mobile?
Intercom Conversations ships an update every 5 days, and Linear Mobile weekly. Most recently, Intercom Conversations was updated on September 13, 2026 and Linear Mobile on September 23, 2026.

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