CBRE GWS Service Request vs AE Wallet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBRE GWS Service Request
This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.
- Create service requests
- Track service requests
- Rate service requests
- Client-based application
- Employee access
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OVERVIEW: CBRE Global Workplace Facility Management team is proud to offer our Service Tracking And Request app, a client based mobile application to create, track & rate their facility management service requests. AUDIENCE: CBRE GWS Clients & our employees FEATURES: Create, track & rate facility management service requests.
AE Wallet
Transform your phone or smartwatch into a digital access card for your workplace. This app allows for seamless entry to secured areas with just a tap, eliminating the need for physical cards.
- Digital access card on phone/smartwatch
- Seamless entry with a tap
- Replaces physical access cards
- Workplace access management
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Unlock your workplace freedom with Alert Enterprise — say goodbye to outdated plastic cards and hello to seamless access right from your phone or smartwatch. Alert Enterprise transforms your iPhone and Apple Watch into your all-in-one pass, ensuring every entry is just a tap away.
Screenshots
Verdict
The clearest difference is review sentiment: AE Wallet at 100% against CBRE GWS Service Request's 25%. AE Wallet also leads on rating (5.0 vs 3.1) and update cadence (every 6 weeks vs every 4 months). CBRE GWS Service Request's advantage is iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AE Wallet holds the better App Store score, 5.0 against 3.1. Both are backed by a comparable volume of ratings — 8 and 5 respectively. Written reviews point the same way: 25% of CBRE GWS Service Request's written reviews are positive against 100% of AE Wallet's.
CBRE GWS Service Request ships an update every 4 months, AE Wallet every 6 weeks. Both last shipped on October 24, 2026.
| Parameter | CBRE GWS Service Request | AE Wallet |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (8 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 25.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 8 — better | 5 |
| Update frequency | Every 4 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 4 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | CBRE, Inc. | AlertEnterprise Inc |
Customer experience
CBRE GWS Service Request
AE Wallet
In-app purchases
CBRE GWS Service Request
No in-app purchases
AE Wallet
No in-app purchases
Questions
Is CBRE GWS Service Request free?
Is AE Wallet free?
Which has better reviews, CBRE GWS Service Request or AE Wallet?
Do CBRE GWS Service Request or AE Wallet have ads?
Which is updated more often, CBRE GWS Service Request or AE Wallet?
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