Comparison

CBRE GWS Service Request vs AE Wallet

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CBRE GWS Service Request

This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.

Highlights
  • Create service requests
  • Track service requests
  • Rate service requests
  • Client-based application
  • Employee access
Features
Read full description

OVERVIEW: CBRE Global Workplace Facility Management team is proud to offer our Service Tracking And Request app, a client based mobile application to create, track & rate their facility management service requests. AUDIENCE: CBRE GWS Clients & our employees FEATURES: Create, track & rate facility management service requests.

About

AE Wallet

Transform your phone or smartwatch into a digital access card for your workplace. This app allows for seamless entry to secured areas with just a tap, eliminating the need for physical cards.

Highlights
  • Digital access card on phone/smartwatch
  • Seamless entry with a tap
  • Replaces physical access cards
  • Workplace access management
Features
Read full description

Unlock your workplace freedom with Alert Enterprise — say goodbye to outdated plastic cards and hello to seamless access right from your phone or smartwatch. Alert Enterprise transforms your iPhone and Apple Watch into your all-in-one pass, ensuring every entry is just a tap away.

Screenshots

CBRE GWS Service Request4 screens
AE Wallet3 screens

Verdict

The call

The clearest difference is review sentiment: AE Wallet at 100% against CBRE GWS Service Request's 25%. AE Wallet also leads on rating (5.0 vs 3.1) and update cadence (every 6 weeks vs every 4 months). CBRE GWS Service Request's advantage is iOS requirement (15.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AE Wallet holds the better App Store score, 5.0 against 3.1. Both are backed by a comparable volume of ratings — 8 and 5 respectively. Written reviews point the same way: 25% of CBRE GWS Service Request's written reviews are positive against 100% of AE Wallet's.

UpkeepUpdate frequency

CBRE GWS Service Request ships an update every 4 months, AE Wallet every 6 weeks. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
CBRE GWS Service Request versus AE Wallet: the parameters behind the verdict, then further details
ParameterCBRE GWS Service RequestAE Wallet
PriceFreeFree
Rating3.1 (8 ratings)5.0 (5 ratings) — better
Positive reviews25.0% of reviews100.0% of reviews — better
Number of ratings8 — better5
Update frequencyEvery 4 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better17.0
Further details — not scored
Size4 MB14 MB
Age rating4+4+
DeveloperCBRE, Inc.AlertEnterprise Inc

Customer experience

CBRE GWS Service Request

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

AE Wallet

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

CBRE GWS Service Request

No in-app purchases

None

AE Wallet

No in-app purchases

Questions

Is CBRE GWS Service Request free?
CBRE GWS Service Request is free to download, with no in-app purchases.
Is AE Wallet free?
AE Wallet is free to download, with no in-app purchases.
Which has better reviews, CBRE GWS Service Request or AE Wallet?
AE Wallet is rated higher. CBRE GWS Service Request averages 3.1 out of 5 from 8 ratings, while AE Wallet averages 5.0 from 5 ratings.
Do CBRE GWS Service Request or AE Wallet have ads?
Neither CBRE GWS Service Request nor AE Wallet shows ads.
Which is updated more often, CBRE GWS Service Request or AE Wallet?
CBRE GWS Service Request ships an update every 4 months, and AE Wallet every 6 weeks. Most recently, CBRE GWS Service Request was updated on October 24, 2026 and AE Wallet on October 24, 2026.

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