Chicago Public Library vs SWAN Libraries +
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Chicago Public Library
Manage your library account, search the catalog, and discover new titles. Track borrowed items, place holds, and find events. Use your digital library card for in-person checkouts.
- Manage checked out items
- Place holds on materials
- Renew borrowed items
- Search library catalog
- Track reading history
- Browse new titles
- Find library events
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Which branch has the book I want? What's available now from my For Later shelf? When are my DVDs due? Use CPL's app to manage your account and find new titles. Features: - See what you have checked out - Place holds - Renew materials - Search the CPL catalog - Keep track of what you've read and would like to read - Browse new and on order titles - Find upcoming events at your preferred location - View hours, locations and contact information - Use the app to show your library card when checking out materials in person - Scan the barcode of a book, DVD or CD to search for it in CPL's catalog
SWAN Libraries +
Access your library account, search a vast catalog, and manage holds and renewals. Download ebooks and audiobooks directly to your device. This app connects you to a consortium of public, academic, school, and special libraries in the Chicagoland area.
- Manage library account
- Search library catalog
- Renew items
- Place holds
- Download ebooks
- Download audiobooks
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SWAN is a library consortium of public, academic, school, and special libraries in the Chicagoland area. Manage your account, search the catalog, renew and place holds on books, download ebooks and audiobooks, and more. Visit your library including: • Acorn (Oak Forest) • Addison • Alsip-Merrionette Park • Batavia • Bedford Park • Beecher • Bellwood • Bensenville • Berkeley • Berwyn • Bloomingdale • Blue Island • Bridgeview • Broadview • Brookfield • Calumet City • Calumet Park • Carol Stream • Chicago Heights • Chicago Ridge • Cicero • Clarendon Hills • Crestwood • Crete • Dolton • Downers Grove • Eisenhower (Harwood Heights and Norridge) • Elmwood Park • Evergreen Park • Flossmoor • Forest Park • Frankfort • Franklin Park • Geneva • Glen Ellyn • Glenside • Glenwood-Lynwood • Grande Prairie (Country Club Hills and Hazel Crest) • Green Hills (Palos Hills) • Harvey • Hillside • Hinsdale • Hodgkins • Homewood • Indian Prairie (Darien, Willowbrook, and Burr Ridge) • Itasca • Justice • Kaneville • La Grange • La Grange Park • Lansing • Lyons • Markham • McCook • Matteson • Maywood • Melrose Park • Messenger (North Aurora) • Midlothian • Nancy McConathy (Sauk Village) • North Riverside • Oak Brook • Oak Lawn • Oak Park • Palos Heights • Palos Park • Park Forest • Prairie Trails (Burbank and Nottingham Park) • Richton Park • River Forest • River Grove • Riverdale • Roselle • Schiller Park • South Holland • St. Charles • Steger • Stickney-Forest View • Sugar Grove • Summit • Thomas Ford • Thornton • Tinley Park • Town and Country (Elburn) • University Park • Westchester • Villa Park (Villa Park and Oakbrook Terrace) • Warrenville • West Chicago • Westmont • William Leonard (Robbins) • Wood Dale • Woodridge • Worth • National University of Health Sciences • Theosophical Society • Morton Arboretum
Screenshots
Verdict
The clearest difference is rating: Chicago Public Library at 3.5 against SWAN Libraries +'s 1.8. Chicago Public Library also leads on review sentiment (32% vs 13%). SWAN Libraries +'s advantage is update cadence (monthly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chicago Public Library holds the better App Store score, 3.5 against 1.8. Both are backed by a comparable volume of ratings — 64 and 75 respectively. Written reviews point the same way: 32% of Chicago Public Library's written reviews are positive against 13% of SWAN Libraries +'s.
Chicago Public Library ships an update every 2 months, SWAN Libraries + monthly. The most recent releases landed on October 23, 2026 and October 22, 2026 respectively.
| Parameter | Chicago Public Library | SWAN Libraries + |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (64 ratings) — better | 1.8 (75 ratings) |
| Positive reviews | 31.9% of reviews — better | 13.2% of reviews |
| Number of ratings | 64 | 75 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 22 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Chicago | System Wide Automated Network |
Customer experience
Chicago Public Library
SWAN Libraries +
User reviews
Chicago Public Library
From 64 App Store ratingsWhat we love
- 👍 Intuitive and helpful app
- 📚 Love the library and audiobook features
- ✨ Pretty good app for a government agency
- ✅ Easy to reserve books and see waitlist
- 🚀 Seamless public library experience
Room to improve
- 🐛 Constantly logging out
- 🐛 Cannot log back in
- 🐛 App not opening
- 🐛 Takes user out of audiobook browser
- 🐛 Confusing ebook download process
SWAN Libraries +
From 75 App Store ratingsWhat we love
- 👍 Easy to look up books
- 👍 Can place holds easily
- 👍 Can see checked out books
- 👍 Get notified for pick up
- 👍 Digital library card available
Room to improve
- 🐛 App crashes frequently
- 🐛 Constantly logs out users
- 🐛 Slow loading times
- 🐛 Filters do not work
- 🐛 Discover section is blank
Bugs and requests
Chicago Public Library
Reported bugs
27 issues- App is CONSTANTLY having issues
- Logs me out and I can’t get back in
- Often miss holds due to no notifications
- Repeatedly logged out, or can’t log in at all
- Not opening since 4/2/2024
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- Logs me out constantly
- Takes me out of the browser and I have to go through all the steps to get back
- Confusing downloading a held ebook
- Logs me out a lot
- Cannot log in, doesn't load, can't search books
- App asking for username, not accepting card ID
- Cannot create an account, error messages
- App logs you out if you switch to another app
- App doesn’t seem to have been updated to accommodate the iPhone 12 mini
- Borrowing ebooks or audiobooks requires multiple apps to synchronize
- App does not have availability by branch location
- App does not alert you when items are due, overdue or holds available
- App shows book is available but without a location
- On order and new releases are no longer available
- Clunky on iPad, awkward in portrait view
- Slow to respond on iPad
- Cannot locate feature showing exact location of a desired book
- No iPhone X screen size update
- Crashes every time I attempt to open “for later”
- App will not refine search
- Accept and deny buttons reversed
- Crashes every time I try to login
Requested features
14 requests- Add notifications for holds
- Add library card to Apple Wallet
- Improve audiobook browser experience
- Provide direct download links for ebooks
- Display library alerts prominently
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- Allow users to create usernames
- Update app for iPhone 12 mini
- Improve ebook/audiobook synchronization
- Add page counts for books
- Add pass to Apple Wallet
- Add Passport version of CPL Library Card
- Allow reserving computers via app
- Add notifications for book due dates
- Improve interface/design of app
SWAN Libraries +
Reported bugs
63 issues- Category toggles are tricky and don't reflect changes immediately
- Pick up location changes don't seem to stick
- App logs users out constantly
- Discover section is blank, new content doesn't appear
- Filters to search for items no longer work
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- App works less than 50% of the time
- App is logged out every session, requires re-entry of library card number
- Cannot sign back in after being signed out
- Keyboard and Number pad do not work on login screen
- App takes forever to load
- App is impossible to customize
- App is clunky and has very little options
- App kicks users out for no reason
- App is generally unreliable
- App is not smart or intuitive
- App is buggy and unreliable
- App is consistently closing out and logs users out at random
- Filters for searches frequently don't work
- Buggy mediocre app
- Search requires retyping the entire field
- Filters by media format show results of filtered-out formats
- Filtering by library only shows home library and eVideo
- App crashes constantly
- App is slow
- App is signed out for no reason on a weekly basis
- App locks up iPhone before login
- App asks for Library Card # and return from keypad does NOT work
- App crashes on startup
- App is bricked after latest update
- Categories on discover page aren't linked or showing selected ones
- Tapping account icon and menus has a delay, leading to double taps
- Search filtering doesn't work
- Offline ecard access doesn't work
- Cannot select library location to get past initial screen
- Error when requesting certain holds
- App won't open
- App immediately crashes
- App crashes when it starts
- App won't open anymore, just crashes immediately
- Tapping holds crashes app
- App startup is cumbersome, requires selecting library each time and reading trivia screens
- Tapping my holds list keeps crashing the app
- Notifications are enabled but app says they are not
- App doesn’t support automatic iOS light/dark mode
- Correct login info returned as incorrect on first input
- Forgot PIN link returns a blank window
- Progress bar is choppy and not indicative of loading time
- Brightness doesn't return to original setting after using ecard
- Double/back to back loading icons at the start of future app launches
- App keeps crashing and/or losing account info during a session
- Old app was working fine, new app is a mess
- Filters are ignored
- App is extremely limited in functionality
- Categories like New DVDS do not open/populate
- App asks to allow notifications EVERY TIME
- For every book ordered, user has to input their library
- App is slow to start up
- App provides no convenient access to the library
- Facial recognition to open app should be available
- In notifications, enable all switch is confusing with individual alerts
- App is slow to load
- Have to force quit and go back in to see account info
- App is buggy
Requested features
38 requests- Fix the issue of being logged out every session
- Improve category toggles and make changes stick
- Fix discover section to show new content
- Make filters work correctly
- Add app support to website
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- Improve loading times
- Allow customization
- Add more options
- Fix the issue of being kicked out of the app
- Improve reliability
- Make the app smarter and more intuitive
- Fix glitching and bugs
- Improve loading screen experience
- Ensure changes to pick up locations stick
- Allow retyping search fields instead of full retype
- Fix filter results to match selected media formats
- Allow filtering by any library, not just home library
- Add self checkout option
- Add facial recognition to open app
- Improve notification enabling process
- Add variety to loading screen facts
- Add a report feedback option
- Improve backward compatibility for older iOS versions
- Add a spinner or hourglass for loading
- Make categories on discover page linked
- Allow users to select library every time or remember it
- Add a submit or go button after entering library card number
- Add a percentage to the progress bar
- Add more fun facts with variety
- Ensure brightness returns to original setting after using ecard
- Remove double loading icons
- Fix 'Forgot PIN' link to work
- Add option to create a new account
- Include all libraries in the pick-up location list
- Add a search guidance for users
- Make the app less annoying with notification prompts
- Add a dark mode option
- Improve the discover page functionality
In-app purchases
Chicago Public Library
No in-app purchases
SWAN Libraries +
No in-app purchases
Questions
Is Chicago Public Library free?
Is SWAN Libraries + free?
Which has better reviews, Chicago Public Library or SWAN Libraries +?
Do Chicago Public Library or SWAN Libraries + have ads?
Which is updated more often, Chicago Public Library or SWAN Libraries +?
Other comparisons
