MyQuest for Patients vs MySOS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyQuest for Patients
Access your lab results, schedule appointments, and manage your health information securely. Find nearby locations, share data with providers, and even purchase your own tests. Take proactive control of your well-being.
- View lab results securely
- Find nearby Quest locations
- Schedule and manage appointments
- Manage loved ones' health
- Browse and buy tests
- Share health information
- Integrate with Apple Health
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Take control of your health. With the MyQuest app from Quest Diagnostics, all your lab results and appointments are at your fingertips – so you have the information you need to stay healthy: • View your lab results securely and quickly • Find nearby Quest locations that are convenient for you • Schedule and manage your appointments • Manage the health of your loved ones with MyCircle • Browse and buy your own tests with QuestDirect • Share your health information with your healthcare providers • Integrate your results with Apple Health Did you know that people are more likely to know their WiFi password than important health information, such as their blood type, cholesterol, and blood sugar levels? Take control of your health with the MyQuest app, and view your lab results, manage appointments, and more, all in one place. Download MyQuest today to get access to an all-new way to manage your healthy journey with Quest.
MySOS
This app helps you manage your health and connect with medical care by storing your family's health records. Track vital signs, symptoms, and medications, and easily share information with healthcare providers and family members. It also offers emergency resources like AED and medical facility locators.
- Record and manage vital signs
- Track daily symptoms and medication
- Register medication information with alerts
- Integrate health data via Mynaportal
- Share health records with family
- Locate AEDs and medical facilities
- Access emergency and first aid guides
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"MySOS" is an app that connects you and your family with medical care as you face health conditions and illnesses. By registering your own and your family’s health and medical records, it can facilitate communication with healthcare providers during consultations and sharing information among family members. You can record vitals such as blood pressure, blood sugar levels, and weight, as well as daily symptoms and medication records. Additionally, by linking with Mynaportal operated by the Digital Agency, you can easily register information about your medications, health checkup results, and medical expenses. Recommended for: • Those managing conditions like diabetes, hypertension, dyslipidemia, or hyperuricemia. • Individuals who already maintain records such as blood pressure logs or blood sugar diaries. • People looking to prevent conditions such as heart failure or chronic kidney disease (CKD). • Anyone who wants to manage their own health. • Those who wish to share health information with family members. • Individuals who want to manage the health of family members who don’t own a smartphone. Features of MySOS: ■ Recording and setting goals for vital signs important for health management and treatment You can record and manage vitals such as body temperature, blood pressure, heart rate, weight, body fat percentage, blood sugar levels, SpO2, and step count. It is also possible to link with health care apps pre-installed. The recorded data can be displayed in graph form. Additionally, you can set target values as agreed upon with your primary care physician or occupational health doctor. ■ Recording daily symptoms and actions like medication intake You can register daily symptoms (such as headaches or vomiting), wake-up and bedtime, and medication intake records. Mood and memos can also be recorded, providing support for accurately conveying your condition and symptoms to your doctor during consultations. ■ Registering medication information and alert functions You can register medications ranging from over-the-counter drugs to those prescribed by healthcare providers. Reminders can be set to prevent missed doses. ■ Recording through Mynaportal integration You can record information about your medications, medical expenses, specific health check-up results, and vaccination history through the Mynaportal managed by the Digital Agency. ■ Sharing records with family members You can share information on vitals like blood pressure, blood sugar levels, and weight, as well as medication and health checkup results among family members. Information for children and elderly who do not own the app can be recorded by proxy through a family account. Family accounts can be easily transferred using QR codes. ■ AED and Medical Facility Search You can check the locations of AEDs and hospitals on a map. ■ Basic Life Support Guide, Medical Emergency Guide(Adults and Children) and First Aid Guide • The Basic Life Support Guide supports you in assessing the situation and performing basic life support (BLS) until the ambulance arrives when you find someone experiencing a medical emergency. • Medical Emergency Guide(Adults and Children) assists parents of young children in determining how to respond to sudden illnesses during holidays or nighttime. It provides guidance on how to deal with different symptoms and when to seek emergency medical care. • The First Aid Guide provides instructions on initial care in cases of fractures, bleeding, convulsions, heatstroke, and more. It also offers tips on accident prevention. (Japanese Red Cross Society provided) ■ Feedback Please send requests or comments regarding the app via review or email. Visit our FAQ site (Allm Inc.) for questions and info about the app. https://allm.tayori.com/q/mysosfaq/ Email us if you have any problems or issues that cannot be resolved through the FAQ site. support@mysos.allm-team.net
Screenshots
Verdict
The clearest difference is review sentiment: MyQuest for Patients at 81% against MySOS's 7%. MyQuest for Patients also leads on rating (4.7 vs 1.0) and ratings volume (524K vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyQuest for Patients holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: MyQuest for Patients has 524K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 81% of MyQuest for Patients's written reviews are positive against 7% of MySOS's.
MyQuest for Patients ships an update every 2 months, MySOS monthly. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | MyQuest for Patients | MySOS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (524K ratings) — better | 1.0 (3 ratings) |
| Positive reviews | 80.8% of reviews — better | 6.5% of reviews |
| Number of ratings | 524K — better | 3 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #11 — better | — |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 17.6 | 17.0 — better |
| Further details — not scored | ||
| Size | 99 MB | 98 MB |
| Age rating | 12+ | 17+ |
| Developer | Quest Diagnostics, Inc. | Allm Inc. |
Customer experience
MyQuest for Patients
MySOS
User reviews
MyQuest for Patients
From 524K App Store ratingsWhat we love
- 🚀 Easy appointment scheduling
- 📊 Convenient access to test results
- 👍 User-friendly app interface
- 💉 Friendly and efficient phlebotomists
- 🔍 Detailed lab result explanations
Room to improve
- 🐛 Buggy appointment scheduling
- 🔑 Frustrating login and account management
- 🕰️ Slow lab result turnaround times
- 🤖 Impersonal customer service
- 📋 Repetitive insurance information entry
MySOS
From 3 App Store ratingsWhat we love
- ✅ Expedited airport immigration process when working properly
- 📱 Document upload functionality saves time at border
- 🎯 QR code generation simplifies check-in procedures
- ⏱️ Reduces physical document juggling after long flights
Room to improve
- 🐛 Extremely buggy and frequently crashes
- 😕 Confusing and non-intuitive user interface
- ⚠️ Inconsistent and misleading wording throughout app
- 🔄 Requires constant app reinstallation to fix issues
- 🌐 Poor integration between app and web browser
Bugs and requests
MyQuest for Patients
Reported bugs
5 issues- Appointment time slots disappearing during booking
- Inability to view all scheduled appointments
- Inconsistent display of available appointment times
- Lost user information and lab result history
- Unreliable login and security verification process
Requested features
5 requests- Ability to save preferred location
- Option to upload insurance card photo
- Improved sorting/filtering of past lab results
- Seamless integration with healthcare providers
- Faster communication of critical lab results
MySOS
Reported bugs
20 issues- App crashes on startup or during navigation
- Consent buttons unresponsive or non-functional
- Passport upload fails with unknown error
- Login with registered email fails with ERR400131
- Cannot restart upload process after accidental skip
Show 15 moreShow fewer
- File upload hangs indefinitely with loading spinner
- App freezes when responding to check-in notifications
- Incoming call notifications don't produce sound
- Caller cannot hear user despite successful connection
- App terminates when receiving phone calls
- Location verification incorrectly reports wrong quarantine location
- Mandatory field validation logic broken (crew member checkbox)
- Next button on forms not recognized on first click
- Data loss when redirected to web browser and returning
- Infinite loop on pre-registration screens
- App doesn't recognize fast-track option after initial setup
- Vaccine requirement validation contradicts stated requirements
- Unable to change name after initial entry
- Hyphenated names not accepted
- App doesn't work properly when phone language is English
Requested features
15 requests- Redesign UI with modern, intuitive interface
- Support for PDF file uploads
- Ability to edit information after initial submission
- Seamless app-to-web integration without redirects
- Clear instructions and user manual within app
Show 10 moreShow fewer
- Support for multiple trip registrations without reinstalling
- Automatic data transfer from web registration to app
- Better notification system with customizable alert sounds
- Callback functionality if user misses call
- Support for dual names and special characters
- Offline mode or cached data access
- Reduce or eliminate video call requirements
- Better handling of vaccine requirements (2 vs 3 doses)
- Simplified pre-registration process
- Lower age rating to allow younger users to install
In-app purchases
MyQuest for Patients
No in-app purchases
MySOS
No in-app purchases
Questions
Is MyQuest for Patients free?
Is MySOS free?
Which has better reviews, MyQuest for Patients or MySOS?
Do MyQuest for Patients or MySOS have ads?
Which is updated more often, MyQuest for Patients or MySOS?
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