Free

Details

  • Released
  • Updated
  • April 7, 2015
  • June 30, 2026
MySOS screenshot #1 for iPhone
MySOS screenshot #2 for iPhone
MySOS screenshot #3 for iPhone
MySOS screenshot #4 for iPhone
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About

This app helps you manage your health and connect with medical care by storing your family's health records. Track vital signs, symptoms, and medications, and easily share information with healthcare providers and family members. It also offers emergency resources like AED and medical facility locators.

Record and manage vital signs
Track daily symptoms and medication
Register medication information with alerts
Integrate health data via Mynaportal
Share health records with family
Locate AEDs and medical facilities
Access emergency and first aid guides
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What users say

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What's New in MySOS

4.0.20

June 30, 2026

-Minor bug fixes and UI improvements.

User reviews

Unusable

Error! Unusable. Service is not available! 😫 Waste of time.

Useless app

The registration process doesn’t work when you’ve used it more than once. So when you arrive to the airport the 2nd time you’re gonna have to forego the fast route.

How do you initiate a new trip to Japan if it doesn’t prompt confirmation of use?

For past trips, I had to delete and re-download the app and wait for it to ask to confirm purpose of use. Is there a way to initiate a new trip within the app? The app is not intuitive…

Redo the app

I arrived in Tokyo a couple of weeks ago and found the COVID vetting arrival process cumbersome so I thought I would install this app before my next visit next week. After tying to get it to work, I’ll take my chances with the cumbersome arrival process again as it will take me less time than trying to get the app to work.
It is 2022. There’s no reason to have a retro app that works like something kludgy developed at the dawn of the internet/turn of the century. Please hire some of the recently laid off tech workers to do an overhaul of the app.
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Terrible

I’m left dazed and confused by MySOS. I’m honestly disappointed and frustrated by the time I’ve spent trying to figure things out. I don’t see that any of my information flowed over from the Japanese visiting webpage, and I’m really not sure what this app is for. I downloaded it as instructed before traveling to Tokyo and I’m just crossing my fingers that I can get through the entry processes.

One thing is for sure, this app is of no use.
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Developer apps

User experience

🐞

Reported Bugs

20 issues

App crashes on startup or during navigation

Bug

Consent buttons unresponsive or non-functional

Bug

Passport upload fails with unknown error

Bug

Login with registered email fails with ERR400131

Bug

Cannot restart upload process after accidental skip

Bug

File upload hangs indefinitely with loading spinner

Bug

App freezes when responding to check-in notifications

Bug

Incoming call notifications don't produce sound

Bug

Caller cannot hear user despite successful connection

Bug

App terminates when receiving phone calls

Bug

Location verification incorrectly reports wrong quarantine location

Bug

Mandatory field validation logic broken (crew member checkbox)

Bug

Next button on forms not recognized on first click

Bug

Data loss when redirected to web browser and returning

Bug

Infinite loop on pre-registration screens

Bug

App doesn't recognize fast-track option after initial setup

Bug

Vaccine requirement validation contradicts stated requirements

Bug

Unable to change name after initial entry

Bug

Hyphenated names not accepted

Bug

App doesn't work properly when phone language is English

Bug

Requested Features

15 requests

Redesign UI with modern, intuitive interface

Feature

Support for PDF file uploads

Feature

Ability to edit information after initial submission

Feature

Seamless app-to-web integration without redirects

Feature

Clear instructions and user manual within app

Feature

Support for multiple trip registrations without reinstalling

Feature

Automatic data transfer from web registration to app

Feature

Better notification system with customizable alert sounds

Feature

Callback functionality if user misses call

Feature

Support for dual names and special characters

Feature

Offline mode or cached data access

Feature

Reduce or eliminate video call requirements

Feature

Better handling of vaccine requirements (2 vs 3 doses)

Feature

Simplified pre-registration process

Feature

Lower age rating to allow younger users to install

Feature

FAQ

What does the MySOS app do?

This app helps you manage your health and connect with medical care by allowing you to store your own and your family's health and medical records. It facilitates communication with healthcare providers, enables sharing of information among family members, and allows for the recording of vital signs, symptoms, and medications.

What are the key features of MySOS?

Key features include recording and managing vital signs like blood pressure and blood sugar, tracking daily symptoms and medication intake, registering medication information with alert functions, integrating health data through Mynaportal, sharing records with family members, and locating AEDs and medical facilities.

Is MySOS free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, paid features, or in-app purchases.

Who is MySOS recommended for?

The app is recommended for individuals managing chronic conditions like diabetes or hypertension, those who already maintain health records, people looking to prevent certain health conditions, anyone wanting to manage their own health, and those who wish to share health information with family members or manage the health of family members who don't own a smartphone.

Can I share my health information with my family?

Yes, you can share information on vitals, medication, and health checkup results among family members. The app also allows for proxy recording for children and elderly who do not own a smartphone through a family account, which can be easily transferred using QR codes.