Unusable
Error! Unusable. Service is not available! 😫 Waste of time.
Useless app
The registration process doesn’t work when you’ve used it more than once. So when you arrive to the airport the 2nd time you’re gonna have to forego the fast route.
How do you initiate a new trip to Japan if it doesn’t prompt confirmation of use?
For past trips, I had to delete and re-download the app and wait for it to ask to confirm purpose of use. Is there a way to initiate a new trip within the app? The app is not intuitive…
Redo the app
I arrived in Tokyo a couple of weeks ago and found the COVID vetting arrival process cumbersome so I thought I would install this app before my next visit next week. After tying to get it to work, I’ll take my chances with the cumbersome arrival process again as it will take me less time than trying to get the app to work.
It is 2022. There’s no reason to have a retro app that works like something kludgy developed at the dawn of the internet/turn of the century. Please hire some of the recently laid off tech workers to do an overhaul of the app.
It is 2022. There’s no reason to have a retro app that works like something kludgy developed at the dawn of the internet/turn of the century. Please hire some of the recently laid off tech workers to do an overhaul of the app.
Show more
Terrible
I’m left dazed and confused by MySOS. I’m honestly disappointed and frustrated by the time I’ve spent trying to figure things out. I don’t see that any of my information flowed over from the Japanese visiting webpage, and I’m really not sure what this app is for. I downloaded it as instructed before traveling to Tokyo and I’m just crossing my fingers that I can get through the entry processes.
One thing is for sure, this app is of no use.
One thing is for sure, this app is of no use.
Show more




