Comparison

HotDoc vs Lake Images

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HotDoc

Easily book and manage appointments with a wide range of health professionals 24/7. Access on-demand care, view doctor availability, and receive appointment reminders. Take control of your and your family's health.

Highlights
  • Instant online booking
  • On Demand Care (Quick Consults, Telehealth)
  • View doctor availability
  • Appointment reminders
  • Reschedule appointments
  • Search and filter providers
  • Book for family members
Features
Read full description

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time: • Instantly book online with your GP, dentist, psychologist, dietitian and more • Access On Demand Care via Quick Consults and Telehealth • See the availability of doctors - pick a date and time that best works for you • Save your care team in one place to easily book future appointments Stay on top of your schedule: • View and receive reminders of your upcoming appointments • See your place in the queue once you arrive at the clinic or practice • Conveniently reschedule your appointment if plans change • Receive email notifications confirming your appointment Be in control of your and your family's health and wellbeing: • Book a range of appointments such as dental check ups, skin checks, vaccinations and more • Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices • Book appointments for children and family members ________________________ What patients say about using HotDoc Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars! Great app. I use it all the time to book appointments. Quick & easy at any time. One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks! ________________________ About HotDoc HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.

About

Lake Images

Securely access your medical imaging results and request appointments at radiology clinics. View and share your reports with family or healthcare professionals, and manage your radiology records anytime, anywhere.

Highlights
  • Access medical imaging results
  • Share results with others
  • Request appointments
  • View reports anytime, anywhere
  • Upload referral forms
Features
Read full description

The Lake Images Patient App is used by patients to securely access medical imaging results and to request an appointment at one of the Lake Imaging radiology clinics throughout Victoria. This app will allow you, the patient, to view and easily share results with your family and/or other health professionals. Once your scan is complete and your results are ready to view, an SMS/text message link will be sent to your mobile device or email, for you to activate your account and set a secure password. Providing the referring doctor has granted access, most results will be available approximately 7 days after the examination has been reported by a Lake Imaging Radiologist, apart from Obstetric Ultrasounds images, which will be available to view 3 hours after the scan. Please note, your referring doctor will have access to your images and report as soon as they are available. You should always return to your doctor to discuss your results. Once you have activated your account, a notification will be sent to view any future results via the app. This gives you the ability to keep a copy of your personal radiology results on file, which you can access anywhere, anytime. The ‘Request an Appointment’ feature allows you to arrange a booking at one of our radiology clinics. Simply select the type of imaging service required, choose your preferred location, time and date, then upload a photo of the referral form provided to you by your doctor. Once submitted, a member of our staff will contact you to book and confirm the appointment. If you require assistance with the Lake Images Patient App, please email images@lakeimging.com.au with a description of the matter.

Screenshots

HotDoc4 screens
Lake Images4 screens

Verdict

The call

The clearest difference is review sentiment: HotDoc at 86% against Lake Images's 11%. HotDoc also leads on update cadence (every 2 weeks vs every 3 months). Lake Images's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HotDoc ships an update every 2 weeks, Lake Images every 3 months. The most recent releases landed on October 19, 2026 and October 9, 2026 respectively.

Scorecard3 real differences · 7 level
HotDoc versus Lake Images: the parameters behind the verdict, then further details
ParameterHotDocLake Images
PriceFreeFree
Rating4.3 (25 ratings) — better—
Positive reviews86.3% of reviews — better11.1% of reviews
Number of ratings25 — better—
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size19 MB32 MB
Age rating17+17+
DeveloperHotDocIntegral Diagnostics Ltd

Customer experience

HotDoc

All ratings25 ratings
Positive84.0%
Neutral4.0%
Negative12.0%
Written reviews819 reviews
Positive86.3%
Neutral3.8%
Negative9.9%

Lake Images

Written reviews9 reviews
Positive11.1%
Neutral0.0%
Negative88.9%

Bugs and requests

HotDoc

Reported bugs

4 issues
  • Appointments disappearing from the app
  • Incorrect or missing appointment details
  • Difficulties logging in and managing account
  • Compatibility issues with older devices

Requested features

5 requests
  • Add option to favorite multiple doctors/clinics
  • Improve notification system for appointment changes
  • Allow more detailed notes/comments for appointments
  • Integrate with more healthcare providers
  • Provide better visibility into appointment queue/wait times

Lake Images

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HotDoc

No in-app purchases

None

Lake Images

No in-app purchases

Questions

Is HotDoc free?
HotDoc is free to download, with no in-app purchases.
Is Lake Images free?
Lake Images is free to download, with no in-app purchases.
Do HotDoc or Lake Images have ads?
Neither HotDoc nor Lake Images shows ads.
Which is updated more often, HotDoc or Lake Images?
HotDoc ships an update every 2 weeks, and Lake Images every 3 months. Most recently, HotDoc was updated on October 19, 2026 and Lake Images on October 9, 2026.

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