HotDoc vs MyDHR
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HotDoc
Easily book and manage appointments with a wide range of health professionals 24/7. Access on-demand care, view doctor availability, and receive appointment reminders. Take control of your and your family's health.
- Instant online booking
- On Demand Care (Quick Consults, Telehealth)
- View doctor availability
- Appointment reminders
- Reschedule appointments
- Search and filter providers
- Book for family members
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Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time: • Instantly book online with your GP, dentist, psychologist, dietitian and more • Access On Demand Care via Quick Consults and Telehealth • See the availability of doctors - pick a date and time that best works for you • Save your care team in one place to easily book future appointments Stay on top of your schedule: • View and receive reminders of your upcoming appointments • See your place in the queue once you arrive at the clinic or practice • Conveniently reschedule your appointment if plans change • Receive email notifications confirming your appointment Be in control of your and your family's health and wellbeing: • Book a range of appointments such as dental check ups, skin checks, vaccinations and more • Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices • Book appointments for children and family members ________________________ What patients say about using HotDoc Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars! Great app. I use it all the time to book appointments. Quick & easy at any time. One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks! ________________________ About HotDoc HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
MyDHR
Access your health information online through a secure patient portal. Complete pre-arrival tasks, view test results, manage health issues, and request medical records. Connect with Apple Health for a comprehensive view of your well-being.
- Access health information
- Complete pre-arrival tasks
- View test results
- Request medical records
- Manage health issues
- Appointment reminders
- Connect to Apple Health
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MyDHR is an online patient portal giving you access to your health information. If you are a current patient of ACT Health, you can request a MyDHR account. Some of the features and functions available to you through your MyDHR account include: Pre-arrival tasks - Complete the pre-arrival tasks from home to save time when you arrive at the clinic. Health and Visit Summaries - View, download, or send a copy of specific visit summaries from your health record. Questionnaires – Fill in questionnaires prior to your visit. Request Health Information - Request a copy of your medical record and download it when it is available. Test results – view pathology and imaging test results. Current Health Issues - Review your current health issues and update them as needed. Advance Care Planning – Review and upload documents, such as advance directives and a living will. Organ and tissue donor registration - Registering to be an organ and tissue donor is easy. Appointments – View appointments and receive reminders. Proxy access – Access your family’s health information through proxy access. Apple Health - Connect your account to Apple Health to pull your health-related data form your personal device straight into MyDHR.
Screenshots
Verdict
The clearest difference is rating: HotDoc at 4.3 against MyDHR's 1.0. HotDoc also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (25 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HotDoc holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: HotDoc has 25 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 86% of HotDoc's written reviews are positive against 73% of MyDHR's.
HotDoc ships an update every 2 weeks, MyDHR every 5 months. Both last shipped on October 16, 2026.
| Parameter | HotDoc | MyDHR |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (25 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 86.3% of reviews — better | 73.3% of reviews |
| Number of ratings | 25 — better | 1 |
| Update frequency | Every 2 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 19 MB | 185 MB |
| Age rating | 17+ | 17+ |
| Developer | HotDoc | ACT Government Health Directorate |
Customer experience
HotDoc
MyDHR
User reviews
HotDoc
From 25 App Store ratingsWhat we love
- 🚀 Easy to book appointments
- 👍 Convenient and user-friendly
- 🔒 Secure and reliable
- 📆 Appointment reminders and calendar integration
- 🔍 Ability to search for and choose doctors
Room to improve
- 🐛 Occasional glitches and bugs
- 🔍 Limited search and filtering options
- 💳 Payment issues and unexpected fees
- 🕰️ Inaccurate availability information
- 🔄 Difficulty cancelling or rescheduling appointments
MyDHR
From 1 App Store ratingsWhat we love
- 🚀 Fast blood test results
- 👍 Easy to use and navigate
- 👍 Centralized health records
- 👍 Accessible medical information
- 👍 Convenient appointment tracking
Room to improve
- 👎 Difficult to navigate
- 👎 Unclear and not concise
- 🐛 Cannot verify identity
- 🐛 Messages not clear
- 🐛 No pathology results visible
Bugs and requests
HotDoc
Reported bugs
4 issues- Appointments disappearing from the app
- Incorrect or missing appointment details
- Difficulties logging in and managing account
- Compatibility issues with older devices
Requested features
5 requests- Add option to favorite multiple doctors/clinics
- Improve notification system for appointment changes
- Allow more detailed notes/comments for appointments
- Integrate with more healthcare providers
- Provide better visibility into appointment queue/wait times
MyDHR
Reported bugs
148 issues- Cannot verify identity
- Login ignores SMS preference
- Nothing updates in the app
- Cannot add appointments to the app
- Discharge summaries disappear
Show 143 moreShow fewer
- Medication dates incorrect
- Appointment details inadequate
- Issues with test result reminders
- Skip this step option doesn't work
- No notes from visits
- Missing information
- Not all tests or scans are available
- Lab results not updated on time
- Discharge summary charts don't load
- Third party pathology not included
- Messages not clear
- No pathology results visible
- Cannot send message about unavailability
- Unable to access visit summary
- Not used by all practitioners
- Tests/procedures not reported
- Too fiddly to use
- Poor design, missing data
- Data duplicates
- Blank pages
- Appointment details inadequate
- Issues with test result reminders
- Login ignores SMS preference
- Information often incorrect
- Difficult to correct information
- Too hard to open
- Confusing, appointments conflict
- Not patient-centered
- Random appointment reschedules
- Lack of support from practitioners
- Medication list not updated automatically
- Frustrating to provide info to GP
- Third party pathology not included
- Nothing updates in the app
- Cannot add appointments
- Basically worthless
- Staff backend system hard to use
- Too many texts/emails/alerts
- Google Calendar add is manual
- Needs pre-filling of data
- Imaging results needed
- Not all tests/scans available
- Missing information
- Hard to add medications
- Catering only to educated computer users
- Incorrect information on clinics
- Caused panic attacks
- Poorly developed application
- User experience broken
- Failed sign up multiple times
- Clunky setup
- No assistance provided
- Lab results not updated on time
- Overkill on emails
- Discharge summary charts don't load
- Skip this step option doesn't work
- No notes from visits
- Missing a lot of information
- Not all my tests or scans are available
- Data duplicates
- Discharge summaries disappear
- Medication dates incorrect
- Appointment details inadequate
- Issues with test result reminders
- Login ignores SMS preference
- Information often incorrect
- Difficult to correct information
- Too hard to open
- Confusing, appointments conflict
- Not patient-centered
- Random appointment reschedules
- Lack of support from practitioners
- Medication list not updated automatically
- Frustrating to provide info to GP
- Third party pathology not included
- Nothing updates in the app
- Cannot add appointments
- Basically worthless
- Staff backend system hard to use
- Too many texts/emails/alerts
- Google Calendar add is manual
- Needs pre-filling of data
- Imaging results needed
- Not all tests/scans available
- Missing information
- Hard to add medications
- Catering only to educated computer users
- Incorrect information on clinics
- Caused panic attacks
- Poorly developed application
- User experience broken
- Failed sign up multiple times
- Clunky setup
- No assistance provided
- Lab results not updated on time
- Overkill on emails
- Discharge summary charts don't load
- Skip this step option doesn't work
- No notes from visits
- Missing a lot of information
- Not all my tests or scans are available
- Data duplicates
- Discharge summaries disappear
- Medication dates incorrect
- Appointment details inadequate
- Issues with test result reminders
- Login ignores SMS preference
- Information often incorrect
- Difficult to correct information
- Too hard to open
- Confusing, appointments conflict
- Not patient-centered
- Random appointment reschedules
- Lack of support from practitioners
- Medication list not updated automatically
- Frustrating to provide info to GP
- Third party pathology not included
- Nothing updates in the app
- Cannot add appointments
- Basically worthless
- Staff backend system hard to use
- Too many texts/emails/alerts
- Google Calendar add is manual
- Needs pre-filling of data
- Imaging results needed
- Not all tests/scans available
- Missing information
- Hard to add medications
- Catering only to educated computer users
- Incorrect information on clinics
- Caused panic attacks
- Poorly developed application
- User experience broken
- Failed sign up multiple times
- Clunky setup
- No assistance provided
- Lab results not updated on time
- Overkill on emails
- Discharge summary charts don't load
- Skip this step option doesn't work
- No notes from visits
- Missing a lot of information
- Not all my tests or scans are available
Requested features
65 requests- Add space for specialist contact details
- Include imaging results
- Allow third-party pathology reports
- Make it easier to add medications
- Improve user-friendliness for non-tech-savvy users
Show 60 moreShow fewer
- Allow pre-filling of data
- Include notes from visits
- Ensure all tests and scans are uploaded
- Sync with Google Calendar automatically
- Improve clarity of messages
- Allow sending messages about appointment unavailability
- Provide clearer understanding of tests by doctors
- Integrate with more health providers/GPs
- Allow sharing information with other health providers
- Improve navigation and clarity
- Allow users to add their own specialists and contact details
- Make the app Australia-wide
- Improve the way medication lists are updated
- Provide more specific detail for appointments (reason, outcome)
- Allow users to add their own health providers
- Improve the process of correcting incorrect information
- Make the app more patient-centered
- Allow users to control SMS/email notifications
- Improve the user interface for adding medications
- Include discharge summaries and imaging results
- Allow users to choose notification preferences
- Make the app accessible to all users, regardless of tech-savviness
- Improve the reliability of data updates
- Ensure all practitioners use the system
- Provide hard copy options
- Improve the process for verifying identity
- Allow users to add their own health providers and specialists
- Make the app more comprehensive by including all types of health records
- Improve the user experience for adding and managing medications
- Allow users to customize notification settings
- Ensure consistency in data presentation across different sections
- Improve the accuracy and completeness of medical records
- Provide more detailed appointment information, including reason and outcome
- Allow users to easily correct inaccuracies in their records
- Make the app more intuitive for users of all ages and technical abilities
- Enhance the user interface for easier navigation and data entry
- Improve the system's ability to handle and display a wide range of medical data
- Allow users to integrate their records with other healthcare platforms or providers
- Provide better support and guidance for users who encounter difficulties
- Ensure that all uploaded data is accurate and up-to-date
- Allow users to manage their notification preferences more effectively
- Improve the app's ability to sync with external calendars
- Make the app more inclusive by catering to a wider range of users
- Provide clearer explanations for medical terms and results
- Allow users to easily add and manage their medications
- Improve the app's overall performance and stability
- Ensure that all uploaded data is accurate and up-to-date
- Allow users to manage their notification preferences more effectively
- Improve the app's ability to sync with external calendars
- Make the app more inclusive by catering to a wider range of users
- Provide clearer explanations for medical terms and results
- Allow users to easily add and manage their medications
- Improve the app's overall performance and stability
- Ensure that all uploaded data is accurate and up-to-date
- Allow users to manage their notification preferences more effectively
- Improve the app's ability to sync with external calendars
- Make the app more inclusive by catering to a wider range of users
- Provide clearer explanations for medical terms and results
- Allow users to easily add and manage their medications
- Improve the app's overall performance and stability
In-app purchases
HotDoc
No in-app purchases
MyDHR
No in-app purchases






