Comparison

HotDoc vs MyDHR

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HotDoc

Easily book and manage appointments with a wide range of health professionals 24/7. Access on-demand care, view doctor availability, and receive appointment reminders. Take control of your and your family's health.

Highlights
  • Instant online booking
  • On Demand Care (Quick Consults, Telehealth)
  • View doctor availability
  • Appointment reminders
  • Reschedule appointments
  • Search and filter providers
  • Book for family members
Features
Read full description

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time: • Instantly book online with your GP, dentist, psychologist, dietitian and more • Access On Demand Care via Quick Consults and Telehealth • See the availability of doctors - pick a date and time that best works for you • Save your care team in one place to easily book future appointments Stay on top of your schedule: • View and receive reminders of your upcoming appointments • See your place in the queue once you arrive at the clinic or practice • Conveniently reschedule your appointment if plans change • Receive email notifications confirming your appointment Be in control of your and your family's health and wellbeing: • Book a range of appointments such as dental check ups, skin checks, vaccinations and more • Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices • Book appointments for children and family members ________________________ What patients say about using HotDoc Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars! Great app. I use it all the time to book appointments. Quick & easy at any time. One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks! ________________________ About HotDoc HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.

About

MyDHR

Access your health information online through a secure patient portal. Complete pre-arrival tasks, view test results, manage health issues, and request medical records. Connect with Apple Health for a comprehensive view of your well-being.

Highlights
  • Access health information
  • Complete pre-arrival tasks
  • View test results
  • Request medical records
  • Manage health issues
  • Appointment reminders
  • Connect to Apple Health
Features
Read full description

MyDHR is an online patient portal giving you access to your health information. If you are a current patient of ACT Health, you can request a MyDHR account. Some of the features and functions available to you through your MyDHR account include: Pre-arrival tasks - Complete the pre-arrival tasks from home to save time when you arrive at the clinic. Health and Visit Summaries - View, download, or send a copy of specific visit summaries from your health record. Questionnaires – Fill in questionnaires prior to your visit. Request Health Information - Request a copy of your medical record and download it when it is available. Test results – view pathology and imaging test results. Current Health Issues - Review your current health issues and update them as needed. Advance Care Planning – Review and upload documents, such as advance directives and a living will. Organ and tissue donor registration - Registering to be an organ and tissue donor is easy. Appointments – View appointments and receive reminders. Proxy access – Access your family’s health information through proxy access. Apple Health - Connect your account to Apple Health to pull your health-related data form your personal device straight into MyDHR.

Screenshots

HotDoc4 screens
MyDHR4 screens

Verdict

The call

The clearest difference is rating: HotDoc at 4.3 against MyDHR's 1.0. HotDoc also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (25 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HotDoc holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: HotDoc has 25 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 86% of HotDoc's written reviews are positive against 73% of MyDHR's.

UpkeepUpdate frequency

HotDoc ships an update every 2 weeks, MyDHR every 5 months. Both last shipped on October 16, 2026.

Scorecard5 real differences · 5 level
HotDoc versus MyDHR: the parameters behind the verdict, then further details
ParameterHotDocMyDHR
PriceFreeFree
Rating4.3 (25 ratings) — better1.0 (1 ratings)
Positive reviews86.3% of reviews — better73.3% of reviews
Number of ratings25 — better1
Update frequencyEvery 2 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better18.0
Further details — not scored
Size19 MB185 MB
Age rating17+17+
DeveloperHotDocACT Government Health Directorate

Customer experience

HotDoc

All ratings25 ratings
Positive84.0%
Neutral4.0%
Negative12.0%
Written reviews819 reviews
Positive86.3%
Neutral3.8%
Negative9.9%

MyDHR

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews86 reviews
Positive73.3%
Neutral4.7%
Negative22.1%

User reviews

HotDoc

From 25 App Store ratings

What we love

  • 🚀 Easy to book appointments
  • 👍 Convenient and user-friendly
  • 🔒 Secure and reliable
  • 📆 Appointment reminders and calendar integration
  • 🔍 Ability to search for and choose doctors

Room to improve

  • 🐛 Occasional glitches and bugs
  • 🔍 Limited search and filtering options
  • 💳 Payment issues and unexpected fees
  • 🕰️ Inaccurate availability information
  • 🔄 Difficulty cancelling or rescheduling appointments

MyDHR

From 1 App Store ratings

What we love

  • 🚀 Fast blood test results
  • 👍 Easy to use and navigate
  • 👍 Centralized health records
  • 👍 Accessible medical information
  • 👍 Convenient appointment tracking

Room to improve

  • 👎 Difficult to navigate
  • 👎 Unclear and not concise
  • 🐛 Cannot verify identity
  • 🐛 Messages not clear
  • 🐛 No pathology results visible

Bugs and requests

HotDoc

Reported bugs

4 issues
  • Appointments disappearing from the app
  • Incorrect or missing appointment details
  • Difficulties logging in and managing account
  • Compatibility issues with older devices

Requested features

5 requests
  • Add option to favorite multiple doctors/clinics
  • Improve notification system for appointment changes
  • Allow more detailed notes/comments for appointments
  • Integrate with more healthcare providers
  • Provide better visibility into appointment queue/wait times

MyDHR

Reported bugs

148 issues
  • Cannot verify identity
  • Login ignores SMS preference
  • Nothing updates in the app
  • Cannot add appointments to the app
  • Discharge summaries disappear
Show 143 more
  • Medication dates incorrect
  • Appointment details inadequate
  • Issues with test result reminders
  • Skip this step option doesn't work
  • No notes from visits
  • Missing information
  • Not all tests or scans are available
  • Lab results not updated on time
  • Discharge summary charts don't load
  • Third party pathology not included
  • Messages not clear
  • No pathology results visible
  • Cannot send message about unavailability
  • Unable to access visit summary
  • Not used by all practitioners
  • Tests/procedures not reported
  • Too fiddly to use
  • Poor design, missing data
  • Data duplicates
  • Blank pages
  • Appointment details inadequate
  • Issues with test result reminders
  • Login ignores SMS preference
  • Information often incorrect
  • Difficult to correct information
  • Too hard to open
  • Confusing, appointments conflict
  • Not patient-centered
  • Random appointment reschedules
  • Lack of support from practitioners
  • Medication list not updated automatically
  • Frustrating to provide info to GP
  • Third party pathology not included
  • Nothing updates in the app
  • Cannot add appointments
  • Basically worthless
  • Staff backend system hard to use
  • Too many texts/emails/alerts
  • Google Calendar add is manual
  • Needs pre-filling of data
  • Imaging results needed
  • Not all tests/scans available
  • Missing information
  • Hard to add medications
  • Catering only to educated computer users
  • Incorrect information on clinics
  • Caused panic attacks
  • Poorly developed application
  • User experience broken
  • Failed sign up multiple times
  • Clunky setup
  • No assistance provided
  • Lab results not updated on time
  • Overkill on emails
  • Discharge summary charts don't load
  • Skip this step option doesn't work
  • No notes from visits
  • Missing a lot of information
  • Not all my tests or scans are available
  • Data duplicates
  • Discharge summaries disappear
  • Medication dates incorrect
  • Appointment details inadequate
  • Issues with test result reminders
  • Login ignores SMS preference
  • Information often incorrect
  • Difficult to correct information
  • Too hard to open
  • Confusing, appointments conflict
  • Not patient-centered
  • Random appointment reschedules
  • Lack of support from practitioners
  • Medication list not updated automatically
  • Frustrating to provide info to GP
  • Third party pathology not included
  • Nothing updates in the app
  • Cannot add appointments
  • Basically worthless
  • Staff backend system hard to use
  • Too many texts/emails/alerts
  • Google Calendar add is manual
  • Needs pre-filling of data
  • Imaging results needed
  • Not all tests/scans available
  • Missing information
  • Hard to add medications
  • Catering only to educated computer users
  • Incorrect information on clinics
  • Caused panic attacks
  • Poorly developed application
  • User experience broken
  • Failed sign up multiple times
  • Clunky setup
  • No assistance provided
  • Lab results not updated on time
  • Overkill on emails
  • Discharge summary charts don't load
  • Skip this step option doesn't work
  • No notes from visits
  • Missing a lot of information
  • Not all my tests or scans are available
  • Data duplicates
  • Discharge summaries disappear
  • Medication dates incorrect
  • Appointment details inadequate
  • Issues with test result reminders
  • Login ignores SMS preference
  • Information often incorrect
  • Difficult to correct information
  • Too hard to open
  • Confusing, appointments conflict
  • Not patient-centered
  • Random appointment reschedules
  • Lack of support from practitioners
  • Medication list not updated automatically
  • Frustrating to provide info to GP
  • Third party pathology not included
  • Nothing updates in the app
  • Cannot add appointments
  • Basically worthless
  • Staff backend system hard to use
  • Too many texts/emails/alerts
  • Google Calendar add is manual
  • Needs pre-filling of data
  • Imaging results needed
  • Not all tests/scans available
  • Missing information
  • Hard to add medications
  • Catering only to educated computer users
  • Incorrect information on clinics
  • Caused panic attacks
  • Poorly developed application
  • User experience broken
  • Failed sign up multiple times
  • Clunky setup
  • No assistance provided
  • Lab results not updated on time
  • Overkill on emails
  • Discharge summary charts don't load
  • Skip this step option doesn't work
  • No notes from visits
  • Missing a lot of information
  • Not all my tests or scans are available

Requested features

65 requests
  • Add space for specialist contact details
  • Include imaging results
  • Allow third-party pathology reports
  • Make it easier to add medications
  • Improve user-friendliness for non-tech-savvy users
Show 60 more
  • Allow pre-filling of data
  • Include notes from visits
  • Ensure all tests and scans are uploaded
  • Sync with Google Calendar automatically
  • Improve clarity of messages
  • Allow sending messages about appointment unavailability
  • Provide clearer understanding of tests by doctors
  • Integrate with more health providers/GPs
  • Allow sharing information with other health providers
  • Improve navigation and clarity
  • Allow users to add their own specialists and contact details
  • Make the app Australia-wide
  • Improve the way medication lists are updated
  • Provide more specific detail for appointments (reason, outcome)
  • Allow users to add their own health providers
  • Improve the process of correcting incorrect information
  • Make the app more patient-centered
  • Allow users to control SMS/email notifications
  • Improve the user interface for adding medications
  • Include discharge summaries and imaging results
  • Allow users to choose notification preferences
  • Make the app accessible to all users, regardless of tech-savviness
  • Improve the reliability of data updates
  • Ensure all practitioners use the system
  • Provide hard copy options
  • Improve the process for verifying identity
  • Allow users to add their own health providers and specialists
  • Make the app more comprehensive by including all types of health records
  • Improve the user experience for adding and managing medications
  • Allow users to customize notification settings
  • Ensure consistency in data presentation across different sections
  • Improve the accuracy and completeness of medical records
  • Provide more detailed appointment information, including reason and outcome
  • Allow users to easily correct inaccuracies in their records
  • Make the app more intuitive for users of all ages and technical abilities
  • Enhance the user interface for easier navigation and data entry
  • Improve the system's ability to handle and display a wide range of medical data
  • Allow users to integrate their records with other healthcare platforms or providers
  • Provide better support and guidance for users who encounter difficulties
  • Ensure that all uploaded data is accurate and up-to-date
  • Allow users to manage their notification preferences more effectively
  • Improve the app's ability to sync with external calendars
  • Make the app more inclusive by catering to a wider range of users
  • Provide clearer explanations for medical terms and results
  • Allow users to easily add and manage their medications
  • Improve the app's overall performance and stability
  • Ensure that all uploaded data is accurate and up-to-date
  • Allow users to manage their notification preferences more effectively
  • Improve the app's ability to sync with external calendars
  • Make the app more inclusive by catering to a wider range of users
  • Provide clearer explanations for medical terms and results
  • Allow users to easily add and manage their medications
  • Improve the app's overall performance and stability
  • Ensure that all uploaded data is accurate and up-to-date
  • Allow users to manage their notification preferences more effectively
  • Improve the app's ability to sync with external calendars
  • Make the app more inclusive by catering to a wider range of users
  • Provide clearer explanations for medical terms and results
  • Allow users to easily add and manage their medications
  • Improve the app's overall performance and stability

In-app purchases

None

HotDoc

No in-app purchases

None

MyDHR

No in-app purchases

Questions

Is HotDoc free?
HotDoc is free to download, with no in-app purchases.
Is MyDHR free?
MyDHR is free to download, with no in-app purchases.
Which has better reviews, HotDoc or MyDHR?
HotDoc is rated higher. HotDoc averages 4.3 out of 5 from 25 ratings, while MyDHR averages 1.0 from 1 ratings.
Do HotDoc or MyDHR have ads?
Neither HotDoc nor MyDHR shows ads.
Which is updated more often, HotDoc or MyDHR?
HotDoc ships an update every 2 weeks, and MyDHR every 5 months. Most recently, HotDoc was updated on October 16, 2026 and MyDHR on October 16, 2026.

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