ASIFlex Self Service vs MiChildSupport
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ASIFlex Self Service
Manage your ASIFlex account on the go. File new claims, complete existing ones, and attach documentation by taking photos or selecting from your gallery. View detailed account information including balances, elections, and past claims.
- File new claims
- Complete unfinished claims
- Attach documentation via photo
- View annual election amounts
- Check account balances
- Review past claims and activity
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ASIFlex Self Service mobile application allows you as an ASIFlex participant to sign in to your account. The mobile application is designed to allow you to file a new claim or complete unfinished claim(s). You can attach documentation to your claim simply by taking a picture with your smartphone or tablet or choosing an existing picture from your gallery. You can also view information regarding your account(s) including: ・ Your annual election amount(s); ・ The remaining balance in your account(s); ・ Payments from and contributions to your account(s); ・ Previously submitted claims; ・ Unfinished claims; and ・ Other activity on your account.
MiChildSupport
Access and manage your child support case with ease. Apply for services, complete forms, view case status, track payments, and update your information. Receive important notifications directly to your device.
- Apply for child support services
- Complete online forms
- Download case documents
- Update personal information
- Track case status
- View payment history
- Make payments
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MiChildSupport is your connection to your child support case. Both child support payers and recipients can have easy access to their child support case. Users can: • Apply for child support services. • Complete the Online Child Support Response Form. • Download documents associated to your case. • Update your personal information. • Trace your case status. • View your existing cases. • See your payment history and income withholding details. • Set up notifications about payments and more. • Make a payment through the Michigan State Disbursement Unit. • Find answers to frequently asked questions. Enable push notifications to stay informed about case payments and more!
Screenshots
Verdict
The clearest difference is rating: MiChildSupport at 4.4 against ASIFlex Self Service's 1.9. MiChildSupport also leads on review sentiment (50% vs 16%) and ratings volume (1.1K vs 107). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MiChildSupport holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: MiChildSupport has 1.1K ratings behind it against 107, so its average is the more settled of the two. Written reviews point the same way: 16% of ASIFlex Self Service's written reviews are positive against 50% of MiChildSupport's.
ASIFlex Self Service ships an update every 5 months, MiChildSupport every 3 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | ASIFlex Self Service | MiChildSupport |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (107 ratings) | 4.4 (1.1K ratings) — better |
| Positive reviews | 15.9% of reviews | 50.0% of reviews — better |
| Number of ratings | 107 | 1.1K — better |
| Update frequency | Every 5 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 4 MB | 98 MB |
| Age rating | 17+ | 4+ |
| Developer | ASIFlex | State of Michigan - Department of Technology, Management and Budget |
Customer experience
ASIFlex Self Service
MiChildSupport
Bugs and requests
ASIFlex Self Service
Reported bugs
38 issues- App crashes when selecting photos of receipts
- App shows blank screen, freezes, and crashes when uploading images
- App says 'thanks for submitting' but shows details for the wrong claim
- App frequently freezes
- Cannot login with correct username, but can login on computer
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- Half the time you can't login
- Won't remember usernames or passwords
- Asks for additional verification and then password reset repeatedly
- Can login one day but not the next
- App is almost useless for submitting statements
- Doesn't remember password for easy sign-in
- Asked security questions never created during first-time access
- App is junk, pages don't line up, hard to follow
- App throws an error code when submitting claims with documentation
- Secure messages are not readable on mobile
- Password managers don't work with login page
- Cannot select multiple images at once when uploading receipts
- Mileage/medical mix up in forms
- App requires login every time it's opened
- App does not provide a way to sign up
- Text boxes for dates are unmanageable and auto-populate
- Corrections to dates do not stick
- Cannot browse for files (only camera roll)
- App does not set up accounts properly
- Messages do not fit the screen
- Camera won't activate (black screen)
- Login issues after updates
- App won't open after update
- Endless spinning circle on login screen
- App tells user they don't have available funds
- App freezes at supporting documentation portion
- Date entry is DD-MM-YY and doesn't go anywhere when trying to proceed
- Cannot see claim details after submission
- Date entry from drop-down menu not accepted, gives error
- App crashes a lot
- Gets stuck on 'loading' screen after entering user ID
- Cannot log in with temporary password
- App used to be awesome, now has login issues or shows no available funds
Requested features
8 requests- Modernize the application
- Improve user-friendliness and stability
- Support Face ID/fingerprint login
- Allow browsing files from file app
- Remove prior years no longer eligible for claims
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- Improve accessibility for visually impaired users
- Add dark mode option
- Improve dashboard visibility
MiChildSupport
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ASIFlex Self Service
No in-app purchases
MiChildSupport
No in-app purchases
Questions
Is ASIFlex Self Service free?
Is MiChildSupport free?
Which has better reviews, ASIFlex Self Service or MiChildSupport?
Do ASIFlex Self Service or MiChildSupport have ads?
Which is updated more often, ASIFlex Self Service or MiChildSupport?
Other comparisons
