OSCC Remote Assistant vs Brian Kayfitz App Development

Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their iPhone or iPad and interact with customers from wherever they may be. Enter OpenScape Contact Center Remote Assistant. OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere using an iPhone or iPad. What you can do: - Set the phone you want to receive incoming OpenScape Contact Center calls on (iPhone, mobile, smartphone, office, home, etc.) - Change your routing status (e.g. from unavailable to available) - View detailed contact information on incoming calls like source, target, queue, etc. - View the real-time status of your fellow agents - Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more Note: This App is designed to work with OpenScape Contact Center Solution Kit and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager

Looking to develop a mobile app? Brian Kayfitz Development Corporation can help. As a mobile app development agency we have built apps in Flutter and Native iOS. We have build customized mobile app in the following categories: - Games - Business Apps - eCommerce Apps - Educational Apps - Entertainment Apps - Finance Apps - Fitness Apps - Food & Drink Apps - Restaurant Apps - Health Apps - Lifestyle Apps - Productivity Apps - Travel Apps From MVP apps like this app, to sophisticated apps like Visited, we got you covered. Download and check out our app today!