Comparison

OpenTable for Restaurants vs Bistrochat Manager

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenTable for Restaurants

This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.

Highlights
  • Fill more seats
  • Deliver remarkable hospitality
  • Optimize operations
  • Check cover trends and stats
  • Make and edit reservations
  • Start marketing campaigns
  • Front-of-house guest and table management
Features
Read full description

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

About

Bistrochat Manager

This all-in-one system consolidates reservations and guest data for restaurants. It offers powerful automation features like reminders, deposit management, and integrations with POS, SMS, and email systems to enhance guest experiences.

Highlights
  • Reservation consolidation
  • Guest data management
  • Automated reminders
  • Deposit management
  • POS integration
  • SMS and email marketing integration
Features
Read full description

All-in-one Restaurant Management System We enable you to consolidate all your reservations and all your guests data into one, easy to use, system. Bistrochat manager also includes powerful automation like reminders, deposits management, connection to POS, SMS, connection to your EDM or emailing system, and many more features to help you delight your guests. APP FOR RESTAURANT OWNERS, MANAGERS & STAFF MEMBERS. If you are trying to make a reservation at a restaurant, please download our customer app by searching "Bistrochat Hong Kong".

Screenshots

OpenTable for Restaurants4 screens
Bistrochat Manager4 screens

Verdict

The call

The clearest difference is review sentiment: Bistrochat Manager at 100% against OpenTable for Restaurants's 24%. Bistrochat Manager also leads on rating (5.0 vs 4.0). OpenTable for Restaurants's advantage is ratings volume (431 vs 1) and update cadence (weekly vs every 3 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bistrochat Manager holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: OpenTable for Restaurants has 431 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 24% of OpenTable for Restaurants's written reviews are positive against 100% of Bistrochat Manager's.

UpkeepUpdate frequency

OpenTable for Restaurants ships an update weekly, Bistrochat Manager every 3 weeks. The most recent releases landed on October 23, 2026 and October 11, 2026 respectively.

Scorecard4 real differences · 6 level
OpenTable for Restaurants versus Bistrochat Manager: the parameters behind the verdict, then further details
ParameterOpenTable for RestaurantsBistrochat Manager
PriceFreeFree
Rating4.0 (431 ratings)5.0 (1 ratings) — better
Positive reviews24.2% of reviews100.0% of reviews — better
Number of ratings431 — better1
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size103 MB122 MB
Age rating4+4+
DeveloperOpenTable, Inc.BistroChat ltd

Customer experience

OpenTable for Restaurants

All ratings429 ratings
Positive73.4%
Neutral3.7%
Negative22.8%
Written reviews194 reviews
Positive24.2%
Neutral11.9%
Negative63.9%

Bistrochat Manager

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

OpenTable for Restaurants

Reported bugs

5 issues
  • Reservations not syncing across devices
  • Guest info not displaying correctly
  • Inability to update reservation details
  • Crashing and freezing issues
  • Compatibility problems with newer devices

Requested features

6 requests
  • Floor plan view on mobile
  • Ability to customize tags/courses
  • Waitlist functionality improvements
  • More control over reservations on mobile
  • Better guest management tools
Show 1 more
  • Ability to respond to reviews in-app

Bistrochat Manager

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OpenTable for Restaurants

No in-app purchases

None

Bistrochat Manager

No in-app purchases

Questions

Is OpenTable for Restaurants free?
OpenTable for Restaurants is free to download, with no in-app purchases.
Is Bistrochat Manager free?
Bistrochat Manager is free to download, with no in-app purchases.
Which has better reviews, OpenTable for Restaurants or Bistrochat Manager?
Bistrochat Manager is rated higher. OpenTable for Restaurants averages 4.0 out of 5 from 431 ratings, while Bistrochat Manager averages 5.0 from 1 ratings.
Do OpenTable for Restaurants or Bistrochat Manager have ads?
Neither OpenTable for Restaurants nor Bistrochat Manager shows ads.
Which is updated more often, OpenTable for Restaurants or Bistrochat Manager?
OpenTable for Restaurants ships an update weekly, and Bistrochat Manager every 3 weeks. Most recently, OpenTable for Restaurants was updated on October 23, 2026 and Bistrochat Manager on October 11, 2026.

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