Better integration.
Should consider partnerships with clover !!
Zero support
I can’t unlock all the features I need. Have tried to go through their verification process about twenty times now. No help from their BS automated chat thing whatsoever. If any restaurant owners out there can recommend an alternative to OpenTable I’m all ears
Restaurant owner
Worst customer service they use to be very used them for multiple businesses but lately they just overcharging restaurants with less of a service I was paying £450-£550 and it was not even that busy.
Android 👎🏻
Doesn’t work properly on android devices, you shouldn’t offer the option
No user friendly
Having used other similar products. I have to save this is like playing video games on an Atari. But knowing the PlayStation 5 is out there. Might as well be using DOS. The guest profiles are limited and hard to update. Why everything has to be done on a pc and not on the app is just stupid. The floor plan is a joke. Very nice first version but it’s been around for 20 years. Time for an update.
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OWNER
OT has been great for us and our business is soaring! It can be a challenge to set up perfectly and it takes time and when you do watch out! Very useful tool - the best out there!
Great and can get better!
Great app overall.
Phone app still needs the feature to add waitlist though!
Phone app still needs the feature to add waitlist though!
not reliable anymore
It’s been terribly funny for last few weeks. Customers book but it doesn’t appear on my iPad. Really frustrating
Careful before sign in
We have used OpenTable since we opened our restaurant. When business became slow, I asked them to downgrade our plan. They did, but they never told me it would automatically renew into a new one year contract. I clearly asked for a month to month plan.
Last month, I called to cancel the service. They told me I had signed a one year contract and would have to pay about $900 to cancel early.
They also kept pushing us to buy ads, saying we would get more customers. On top of the monthly subscription fee, they charge about $5 for customers who come through ads and about $1 for other reservations. The monthly fees and extra charges add up quickly. In my opinion, it is too expensive for a small restaurant.
Last month, I called to cancel the service. They told me I had signed a one year contract and would have to pay about $900 to cancel early.
They also kept pushing us to buy ads, saying we would get more customers. On top of the monthly subscription fee, they charge about $5 for customers who come through ads and about $1 for other reservations. The monthly fees and extra charges add up quickly. In my opinion, it is too expensive for a small restaurant.
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Turnos del Restaurante
Con la nueva actualización ya solo me muestra las reservaciones del desayuno, no me permite ver lunch y cenas.
Owner
Need to get out of the trial
No email verification option
I don’t want to use my personal number for this app.
It doesn’t work
Won’t even let you login doesn’t even give the opportunity to put the passcode in. Fix it.
Last few days not working
Not working there a days when it’s blank out, I have reservations but it’s showing 0 as nr. It was fine 4-5 days back; the update did not fix it.
Can’t log in
Dial just spins
Crashing
Updated my IOS and now app keeps crashing.
App crashing
I cannot open the app for more than half a second. For some reason it just keeps crashing and won’t let me view my restaurants seatings.
Crashes
It crashes on iOS 26.5. I thought the next update would fix it, but no. Still no luck.
It used to work fine
new update isn’t allowing to open it
Keeps crashing
It was working just fine not too long ago. All of the sudden, it begin crashing the moment I tried to open it. App works fine otherwise.
