Careful before sign in
We have used OpenTable since we opened our restaurant. When business became slow, I asked them to downgrade our plan. They did, but they never told me it would automatically renew into a new one year contract. I clearly asked for a month to month plan.
Last month, I called to cancel the service. They told me I had signed a one year contract and would have to pay about $900 to cancel early.
They also kept pushing us to buy ads, saying we would get more customers. On top of the monthly subscription fee, they charge about $5 for customers who come through ads and about $1 for other reservations. The monthly fees and extra charges add up quickly. In my opinion, it is too expensive for a small restaurant.
Last month, I called to cancel the service. They told me I had signed a one year contract and would have to pay about $900 to cancel early.
They also kept pushing us to buy ads, saying we would get more customers. On top of the monthly subscription fee, they charge about $5 for customers who come through ads and about $1 for other reservations. The monthly fees and extra charges add up quickly. In my opinion, it is too expensive for a small restaurant.
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Last few days not working
Not working there a days when it’s blank out, I have reservations but it’s showing 0 as nr. It was fine 4-5 days back; the update did not fix it.
Can’t log in
Dial just spins
Crashing
Updated my IOS and now app keeps crashing.
App crashing
I cannot open the app for more than half a second. For some reason it just keeps crashing and won’t let me view my restaurants seatings.
Crashes
It crashes on iOS 26.5. I thought the next update would fix it, but no. Still no luck.
It used to work fine
new update isn’t allowing to open it
Keeps crashing
It was working just fine not too long ago. All of the sudden, it begin crashing the moment I tried to open it. App works fine otherwise.
Crashes
Crashing since updating iOS. Sad. Use to run business and now limited.
App crashes after update
App crashes even i do hard reset…
Crashes
I use this app to manage my restaurant, and since downloading it is just full of glitches and now keeps force closing every time I open it so I can’t even get in. I submitted a ticket and after some correspondence back-and-forth, and a request for a screenshot, which I sent, I haven’t heard back in a week. Useless app. Likely going to be switching our platform for the restaurant because of this.
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Horrible update!
New update keeps crashing the app!!! I open it and it closes immediately! Please fix this! I can’t see my reservations.
Does good job
Good job
App crashing since last iOS update beta
App crashing since last iOS update beta. Will open for 3-5 seconds then close
Pls update new iOS crashing
Needs update app keeps crashing
Review
Until recently the app has been great and not given me any issues. But just last week the app won’t open on my phone. I have updated the app and uninstalled and reinstalled it and it still will not open for me. As a restaurant manager having this working on my phone is key.
Keep crashing
Everytime i tried to open it crashes on my ios 26.5
Update
Needs another update. App opens and immediately close.
Scam
Don’t use it’s a scam for restaurants
Open table doesn’t help their restaurants
We have been using the platform for 3 months and it’s supposed to bring in new clients…well it hasn’t! When reaching out to ask for more visibility they returned to say pay more and advertise which we did and got ripped off because even after advertising we were on the 10th page. Never felt more ripped off as this. To top it off we are a small business that could use the money elsewhere but got stuck with this contract and …..THEY DON’T CARE
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