Comparison

OpenTable for Restaurants vs Sysco Shop

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenTable for Restaurants

This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.

Highlights
  • Fill more seats
  • Deliver remarkable hospitality
  • Optimize operations
  • Check cover trends and stats
  • Make and edit reservations
  • Start marketing campaigns
  • Front-of-house guest and table management
Features
Read full description

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

About

Sysco Shop

Easily shop Sysco's extensive product catalog from any device. Search for items, place orders, and access past order history. The app allows for order modification up to the delivery cut-off and offers offline sync for convenient ordering.

Highlights
  • Browse complete product catalog
  • Search for key items
  • Place quick orders
  • Access 14 months of order history
  • Modify existing orders
  • Offline order syncing
Read full description

Shop Sysco products, anytime, anywhere. Sysco Shop allows you to search Sysco’s complete product catalog, locate key items from any page, and place quick and easy orders on your schedule. You can access up to 14 months of previous order history and modify existing orders up to the delivery cut-off time. Sysco Shop also features offline sync, so you can continue to build your order anytime, anywhere.

Screenshots

OpenTable for Restaurants4 screens
Sysco Shop4 screens

Verdict

The call

The clearest difference is rating: Sysco Shop at 4.7 against OpenTable for Restaurants's 4.0. Sysco Shop also leads on review sentiment (49% vs 24%) and ratings volume (17K vs 412). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sysco Shop holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Sysco Shop has 17K ratings behind it against 412, so its average is the more settled of the two. Written reviews point the same way: 24% of OpenTable for Restaurants's written reviews are positive against 49% of Sysco Shop's.

UpkeepUpdate frequency

OpenTable for Restaurants ships an update weekly, Sysco Shop fortnightly. Both last shipped on September 24, 2026.

Scorecard3 real differences · 7 level
OpenTable for Restaurants versus Sysco Shop: the parameters behind the verdict, then further details
ParameterOpenTable for RestaurantsSysco Shop
PriceFreeFree
Rating4.0 (412 ratings)4.7 (17K ratings) — better
Positive reviews24.4% of reviews48.7% of reviews — better
Number of ratings41217K — better
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.0
Further details — not scored
Size105 MB364 MB
Age rating4+4+
DeveloperOpenTable, Inc.Sysco Corporation

Customer experience

OpenTable for Restaurants

All ratings412 ratings
Positive72.8%
Neutral3.9%
Negative23.3%
Written reviews193 reviews
Positive24.4%
Neutral11.9%
Negative63.7%

Sysco Shop

All ratings17,364 ratings
Positive94.9%
Neutral3.5%
Negative1.6%
Written reviews119 reviews
Positive48.7%
Neutral8.4%
Negative42.9%

User reviews

OpenTable for Restaurants

From 412 App Store ratings

What we love

  • 🚀 Fantastic system
  • 👍 User-friendly
  • 🚀 Quick access and ability to add reservations/notes on the fly

Room to improve

  • 🐛 Glitchy and freezes frequently
  • 🐛 Doesn't update in real-time
  • 🐛 Constantly logging out
  • 🐛 Buggy after updates
  • 🐛 Unreliable and inconsistent

Sysco Shop

From 17K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User-friendly interface
  • 💡 Convenient mobile ordering
  • 🚀 Faster than competitors
  • 👍 Great sales rep support

Room to improve

  • 🐛 Bugs and crashes
  • 🔍 Poor search functionality
  • 🔍 Difficulty modifying orders
  • 🔍 Lack of product details
  • 🔍 Navigation issues

Bugs and requests

OpenTable for Restaurants

Reported bugs

5 issues
  • Reservations not syncing across devices
  • Guest info not displaying correctly
  • Inability to update reservation details
  • Crashing and freezing issues
  • Compatibility problems with newer devices

Requested features

6 requests
  • Floor plan view on mobile
  • Ability to customize tags/courses
  • Waitlist functionality improvements
  • More control over reservations on mobile
  • Better guest management tools
Show 1 more
  • Ability to respond to reviews in-app

Sysco Shop

Reported bugs

4 issues
  • Orders not loading properly
  • App freezing and lagging
  • Issues with order submission
  • Inconsistent behavior after updates

Requested features

5 requests
  • Ability to zoom in on product images
  • Option to select same-day delivery
  • Easier order modification and deletion
  • Improved search with predictive text
  • Display of last price paid and default delivery date

In-app purchases

None

OpenTable for Restaurants

No in-app purchases

None

Sysco Shop

No in-app purchases

Questions

Is OpenTable for Restaurants free?
OpenTable for Restaurants is free to download, with no in-app purchases.
Is Sysco Shop free?
Sysco Shop is free to download, with no in-app purchases.
Which has better reviews, OpenTable for Restaurants or Sysco Shop?
Sysco Shop is rated higher. OpenTable for Restaurants averages 4.0 out of 5 from 412 ratings, while Sysco Shop averages 4.7 from 17K ratings.
Do OpenTable for Restaurants or Sysco Shop have ads?
Neither OpenTable for Restaurants nor Sysco Shop shows ads.
Which is updated more often, OpenTable for Restaurants or Sysco Shop?
OpenTable for Restaurants ships an update weekly, and Sysco Shop fortnightly. Most recently, OpenTable for Restaurants was updated on September 24, 2026 and Sysco Shop on September 24, 2026.

Other comparisons