Comparison

OpenTable for Restaurants vs ShuttleQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenTable for Restaurants

This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.

Highlights
  • Fill more seats
  • Deliver remarkable hospitality
  • Optimize operations
  • Check cover trends and stats
  • Make and edit reservations
  • Start marketing campaigns
  • Front-of-house guest and table management
Features
Read full description

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

About

ShuttleQ

This system streamlines guest transportation and parking management for businesses. It facilitates real-time communication between managers, drivers, and guests, tracking dispatches, pickups, and drop-offs. Guests receive live updates via text and email, including a GPS map of the driver's progress.

Highlights
  • Real-time communication
  • GPS tracking
  • Guest notifications
  • Parking lot management
  • Customizable dashboards
  • Task assignment
Features
Read full description

ShuttleQ.com is a cloud-based Software as a Service (SaaS) Transportation, Tracking, Parking and Guest Management Communication System with a proven track record of optimising fleet operations and increasing guest satisfaction. ShuttleQ allows managers, drivers the front desk to effectively communicate, track and handle all hotel guest transportation aspects. Easy-to-use, interactive and intuitive dashboards with customisable inputs make it easy to communicate with drivers and guests in real time, while keeping track of all guest transportation tasks: dispatches, pickups, drop-offs, reservations waitlist, parking and more. Upon receiving a pickup request, the system will assign the task and notify the next available driver via Shuttle’s app, monitor progress via GPS from dispatch to pick-up to drop-off. Guests are kept apprised of the transportation status via text and email that includes a mobile web link to ShuttleQ to view actual progress via a real-time interactive GPS map & driver tracking, eliminating miscommunication & need to call and tie up the front desk. Can be accessed anywhere with an internet connection, via browser or mobile app, at any time. Shuttle’s integrated parking lot management solution, allowing any size business to keep track of spot availability, permit creation and fees. ShuttleQ.com was created by veterans of the hospitality industry and tested in South Florida's busiest tourist seasons, with thousands of weekly guests arriving and departing via hundreds of shuttle routes to airports, cruise ports and other tourist destinations. Great for Hotels Hospitality * Auto Dealerships * Medical & Resort Community Transportation Note: Continued use of GPS running in the background can dramatically decrease battery life

Screenshots

OpenTable for Restaurants4 screens
ShuttleQ4 screens

Verdict

The call

OpenTable for Restaurants and ShuttleQ both sit at 4.0 stars, but that hides the real split: 100% of ShuttleQ's written reviews are positive against 25% of OpenTable for Restaurants's. ShuttleQ also leads on iOS requirement (15.6 vs 17.0). OpenTable for Restaurants's advantage is update cadence (weekly vs every 2 months) and ratings volume (437 vs 7). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.0 for OpenTable for Restaurants against 4.1 for ShuttleQ. That said, the two scores are not equally well evidenced: OpenTable for Restaurants has 437 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 25% of OpenTable for Restaurants's written reviews are positive against 100% of ShuttleQ's.

UpkeepUpdate frequency

OpenTable for Restaurants ships an update weekly, ShuttleQ every 2 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
OpenTable for Restaurants versus ShuttleQ: the parameters behind the verdict, then further details
ParameterOpenTable for RestaurantsShuttleQ
PriceFreeFree
Rating4.0 (437 ratings)4.1 (7 ratings) — better
Positive reviews24.5% of reviews100.0% of reviews — better
Number of ratings437 — better7
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size105 MB47 MB
Age rating4+4+
DeveloperOpenTable, Inc.EZ HOSPITALITY L.L.C.

Customer experience

OpenTable for Restaurants

All ratings437 ratings
Positive73.7%
Neutral3.9%
Negative22.4%
Written reviews200 reviews
Positive24.5%
Neutral12.0%
Negative63.5%

ShuttleQ

All ratings7 ratings
Positive71.4%
Neutral14.3%
Negative14.3%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

OpenTable for Restaurants

Reported bugs

5 issues
  • Reservations not syncing across devices
  • Guest info not displaying correctly
  • Inability to update reservation details
  • Crashing and freezing issues
  • Compatibility problems with newer devices

Requested features

6 requests
  • Floor plan view on mobile
  • Ability to customize tags/courses
  • Waitlist functionality improvements
  • More control over reservations on mobile
  • Better guest management tools
Show 1 more
  • Ability to respond to reviews in-app

ShuttleQ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OpenTable for Restaurants

No in-app purchases

None

ShuttleQ

No in-app purchases

Questions

Is OpenTable for Restaurants free?
OpenTable for Restaurants is free to download, with no in-app purchases.
Is ShuttleQ free?
ShuttleQ is free to download, with no in-app purchases.
Which has better reviews, OpenTable for Restaurants or ShuttleQ?
ShuttleQ is rated higher. OpenTable for Restaurants averages 4.0 out of 5 from 437 ratings, while ShuttleQ averages 4.1 from 7 ratings.
Do OpenTable for Restaurants or ShuttleQ have ads?
Neither OpenTable for Restaurants nor ShuttleQ shows ads.
Which is updated more often, OpenTable for Restaurants or ShuttleQ?
OpenTable for Restaurants ships an update weekly, and ShuttleQ every 2 months. Most recently, OpenTable for Restaurants was updated on November 6, 2026 and ShuttleQ on November 2, 2026.

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