OpenTable for Restaurants vs ShiftForce Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenTable for Restaurants
This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.
- Fill more seats
- Deliver remarkable hospitality
- Optimize operations
- Check cover trends and stats
- Make and edit reservations
- Start marketing campaigns
- Front-of-house guest and table management
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The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.
ShiftForce Mobile
Manage shift-based teams with a comprehensive mobile solution. Facilitates scheduling, communication, task management, and daily logging for both managers and employees in industries like hospitality and retail.
- Daily log and notes
- Schedule building and publishing
- Request approvals (time off, shifts)
- Task and checklist assignment
- Team communication and messaging
- Shift reminders and updates
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ShiftForce is the mobile app for running a shift-based business — not just checking your schedule. Managers keep the daily log, build and change schedules, approve requests, and run the shift from a phone or tablet. Employees see what’s posted, pick up work, request time off, and stay in the loop without chasing texts. Used by restaurants, hotels, retail, manufacturing, and other shift teams. Requires a ShiftForce company account. FOR MANAGERS • Daily log (ShiftNote) — shift notes, stats, cash counts, deposits, petty cash, checklists, weather, and meeting topics so the next manager is never starting from scratch • Scheduling — build and publish schedules, use templates, make last-minute changes, and watch labor • Approvals — time off, shift release, and pickup requests in one place • Tasks and checklists — assign work, track completion, keep standards consistent across shifts • Search and reports — find notes, people, and history without digging through paper or email FOR EMPLOYEES • See upcoming shifts the moment a schedule is published • Set availability and request time off • Release, swap, or pick up shifts • Bulletin board for posted schedules and location updates • Messages and team chat • Shift reminders so you’re not guessing what’s next ONE APP FOR THE WHOLE TEAM • Documents and files your location actually uses • Calendar and events • Push notifications for new schedules, messages, time-off decisions, and urgent log entries • Built for phones and tablets, so it works on the floor and in the office ShiftForce replaces the binder, the group text, and the “who’s on tomorrow?” scramble. If your company already uses ShiftForce on the web, this is that same system in your pocket. Need an account? Ask your manager, or visit shiftforce.com to start a trial.
Screenshots
Verdict
The clearest difference is review sentiment: ShiftForce Mobile at 100% against OpenTable for Restaurants's 24%. ShiftForce Mobile also leads on rating (5.0 vs 4.0). OpenTable for Restaurants's advantage is ratings volume (431 vs 1) and update cadence (weekly vs every 4 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ShiftForce Mobile holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: OpenTable for Restaurants has 431 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 24% of OpenTable for Restaurants's written reviews are positive against 100% of ShiftForce Mobile's.
OpenTable for Restaurants ships an update weekly, ShiftForce Mobile every 4 weeks. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.
| Parameter | OpenTable for Restaurants | ShiftForce Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (431 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 24.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 431 — better | 1 |
| Update frequency | Weekly — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.4 — better |
| Further details — not scored | ||
| Size | 103 MB | 58 MB |
| Age rating | 4+ | 4+ |
| Developer | OpenTable, Inc. | ShiftNote |
Customer experience
OpenTable for Restaurants
ShiftForce Mobile
Bugs and requests
OpenTable for Restaurants
Reported bugs
5 issues- Reservations not syncing across devices
- Guest info not displaying correctly
- Inability to update reservation details
- Crashing and freezing issues
- Compatibility problems with newer devices
Requested features
6 requests- Floor plan view on mobile
- Ability to customize tags/courses
- Waitlist functionality improvements
- More control over reservations on mobile
- Better guest management tools
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- Ability to respond to reviews in-app
ShiftForce Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OpenTable for Restaurants
No in-app purchases
ShiftForce Mobile
No in-app purchases
Questions
Is OpenTable for Restaurants free?
Is ShiftForce Mobile free?
Which has better reviews, OpenTable for Restaurants or ShiftForce Mobile?
Do OpenTable for Restaurants or ShiftForce Mobile have ads?
Which is updated more often, OpenTable for Restaurants or ShiftForce Mobile?
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