Comparison

OpenTable for Restaurants vs ShiftForce Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenTable for Restaurants

This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.

Highlights
  • Fill more seats
  • Deliver remarkable hospitality
  • Optimize operations
  • Check cover trends and stats
  • Make and edit reservations
  • Start marketing campaigns
  • Front-of-house guest and table management
Features
Read full description

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

About

ShiftForce Mobile

Manage shift-based teams with a comprehensive mobile solution. Facilitates scheduling, communication, task management, and daily logging for both managers and employees in industries like hospitality and retail.

Highlights
  • Daily log and notes
  • Schedule building and publishing
  • Request approvals (time off, shifts)
  • Task and checklist assignment
  • Team communication and messaging
  • Shift reminders and updates
Features
Read full description

ShiftForce is the mobile app for running a shift-based business — not just checking your schedule. Managers keep the daily log, build and change schedules, approve requests, and run the shift from a phone or tablet. Employees see what’s posted, pick up work, request time off, and stay in the loop without chasing texts. Used by restaurants, hotels, retail, manufacturing, and other shift teams. Requires a ShiftForce company account. FOR MANAGERS • Daily log (ShiftNote) — shift notes, stats, cash counts, deposits, petty cash, checklists, weather, and meeting topics so the next manager is never starting from scratch • Scheduling — build and publish schedules, use templates, make last-minute changes, and watch labor • Approvals — time off, shift release, and pickup requests in one place • Tasks and checklists — assign work, track completion, keep standards consistent across shifts • Search and reports — find notes, people, and history without digging through paper or email FOR EMPLOYEES • See upcoming shifts the moment a schedule is published • Set availability and request time off • Release, swap, or pick up shifts • Bulletin board for posted schedules and location updates • Messages and team chat • Shift reminders so you’re not guessing what’s next ONE APP FOR THE WHOLE TEAM • Documents and files your location actually uses • Calendar and events • Push notifications for new schedules, messages, time-off decisions, and urgent log entries • Built for phones and tablets, so it works on the floor and in the office ShiftForce replaces the binder, the group text, and the “who’s on tomorrow?” scramble. If your company already uses ShiftForce on the web, this is that same system in your pocket. Need an account? Ask your manager, or visit shiftforce.com to start a trial.

Screenshots

OpenTable for Restaurants4 screens
ShiftForce Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: ShiftForce Mobile at 100% against OpenTable for Restaurants's 24%. ShiftForce Mobile also leads on rating (5.0 vs 4.0). OpenTable for Restaurants's advantage is ratings volume (431 vs 1) and update cadence (weekly vs every 4 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ShiftForce Mobile holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: OpenTable for Restaurants has 431 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 24% of OpenTable for Restaurants's written reviews are positive against 100% of ShiftForce Mobile's.

UpkeepUpdate frequency

OpenTable for Restaurants ships an update weekly, ShiftForce Mobile every 4 weeks. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
OpenTable for Restaurants versus ShiftForce Mobile: the parameters behind the verdict, then further details
ParameterOpenTable for RestaurantsShiftForce Mobile
PriceFreeFree
Rating4.0 (431 ratings)5.0 (1 ratings) — better
Positive reviews24.2% of reviews100.0% of reviews — better
Number of ratings431 — better1
Update frequencyWeekly — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.4 — better
Further details — not scored
Size103 MB58 MB
Age rating4+4+
DeveloperOpenTable, Inc.ShiftNote

Customer experience

OpenTable for Restaurants

All ratings429 ratings
Positive73.4%
Neutral3.7%
Negative22.8%
Written reviews194 reviews
Positive24.2%
Neutral11.9%
Negative63.9%

ShiftForce Mobile

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

OpenTable for Restaurants

Reported bugs

5 issues
  • Reservations not syncing across devices
  • Guest info not displaying correctly
  • Inability to update reservation details
  • Crashing and freezing issues
  • Compatibility problems with newer devices

Requested features

6 requests
  • Floor plan view on mobile
  • Ability to customize tags/courses
  • Waitlist functionality improvements
  • More control over reservations on mobile
  • Better guest management tools
Show 1 more
  • Ability to respond to reviews in-app

ShiftForce Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OpenTable for Restaurants

No in-app purchases

None

ShiftForce Mobile

No in-app purchases

Questions

Is OpenTable for Restaurants free?
OpenTable for Restaurants is free to download, with no in-app purchases.
Is ShiftForce Mobile free?
ShiftForce Mobile is free to download, with no in-app purchases.
Which has better reviews, OpenTable for Restaurants or ShiftForce Mobile?
ShiftForce Mobile is rated higher. OpenTable for Restaurants averages 4.0 out of 5 from 431 ratings, while ShiftForce Mobile averages 5.0 from 1 ratings.
Do OpenTable for Restaurants or ShiftForce Mobile have ads?
Neither OpenTable for Restaurants nor ShiftForce Mobile shows ads.
Which is updated more often, OpenTable for Restaurants or ShiftForce Mobile?
OpenTable for Restaurants ships an update weekly, and ShiftForce Mobile every 4 weeks. Most recently, OpenTable for Restaurants was updated on October 23, 2026 and ShiftForce Mobile on October 25, 2026.

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