OpenTable for Restaurants vs Table Tracker

The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.

Table Tracker is the trusted standard in on-site guest location technology for fast-casual and quick-serve restaurants offering table service. Table Tracker locates precisely where guests are sitting so you can deliver food faster. The app offers a list view or dynamic map view of all orders, making it simple to find customers. Track service times to delivery goals by order and daily average, and set custom SMS or LRS pager notifications to managers when your goals are not being met. Use one or multiple synced iPads to keep the staff informed about guest locations and how they're performing against order delivery goals. Table Tracker Benefits: Faster Food Delivery — Provide the experience customers demand. Faster food delivery means warmer food and worry-free guests. Enhanced Productivity — Give your employees the tools they need to succeed. Set thresholds to be alerted if your goals are not met. Be smarter about scheduling and use your team's time more efficiently. Monitor Service Delivery Times - Using either LRS Trackers to deliver to the table or Guest Pagers to notify guests when orders are ready for pick-up, track the time elapsed between handing out an LRS device and serving the guest. Analytics, Reporting, & Notifications — Measure delivery times to identify pain points and set SMS or LRS pager notifications that are triggered when specific goal metrics are deemed unacceptable to improve your operation, service, and performance. Noteworthy Features: - Performance Dashboard - Dynamic Map View Showing Real-time Location of Orders within your Restaurant - Manually Page Trackers, and Manually Clear Orders - Multiple iPad Compatibility - Goal / Warning Settings - Manager Alert Notifications via SMS or LRS pager - Sort / Filter Orders by Time, Order Number, and Table Location - PIN Protected features