OpenTable for Restaurants vs Loyalty Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenTable for Restaurants
This app helps restaurants manage reservations, optimize operations, and enhance guest experiences. It allows for remote access to key metrics, reservation editing, and marketing campaign initiation. The iPad version offers comprehensive front-of-house and shift planning tools.
- Fill more seats
- Deliver remarkable hospitality
- Optimize operations
- Check cover trends and stats
- Make and edit reservations
- Start marketing campaigns
- Front-of-house guest and table management
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The OpenTable app is a robust restaurant management and marketing solution that helps fill more seats, deliver remarkable hospitality, and optimize operations. It is available for download for all OpenTable customers. From an iPhone, OpenTable customers can stay connected to their restaurant from anywhere. The Owner app on iPhone lets you check cover trends and stats, make and edit reservations, start a marketing campaign, receive VIP push notifications, and more. Additionally, OpenTable customers should use the iPad app for cloud-based front-of-house guest and table management, shift planning, and more. Note: This app is for restaurants using OpenTable. If you want to book a reservation, please download the OpenTable diner app or go to https://www.opentable.com/mobile.
Loyalty Manager
Manage customer loyalty programs, rewards, and gift cards from your iPad. Track orders, update member points, and view customer history to enhance your business operations. This app integrates with existing loyalty and CRM solutions.
- Order management and status updates
- Customer and loyalty program management
- Gift card management and balance adjustments
- View customer order history
- Notify customers of order updates
- Redeem offers and rewards
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The iPad Optimized Loyalty Manager is yet another premium product by AppSuite LLC. This application seamlessly connects your AppSuite Loyalty, Rewards, CRM, Gift Card, and Ordering Solution to your daily operations to compliment the functions you would perform from the POS, including: Order Management - View orders and their status - Order Searching/Filtering - Change order statuses - Notify customers about updates on their orders - Refund payments - View customer order history Member Management - View and Search for customers - Update points and log visits - View point balance, status levels, and profile data - See loyalty and qualification history - View and redeem offers/rewards Gift Cards - Search for gift cards - Adjust balances - Add new cards - Activate/De-Activate Cards
Screenshots
Verdict
The clearest difference is update cadence: OpenTable for Restaurants at weekly against Loyalty Manager's every 3 months. OpenTable for Restaurants also leads on ratings volume (431 vs 3) and rating (4.0 vs 3.7). Loyalty Manager's advantage is iOS requirement (14.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenTable for Restaurants holds the better App Store score, 4.0 against 3.7. That said, the two scores are not equally well evidenced: OpenTable for Restaurants has 431 ratings behind it against 3, so its average is the more settled of the two.
OpenTable for Restaurants ships an update weekly, Loyalty Manager every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | OpenTable for Restaurants | Loyalty Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (431 ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 24.2% of reviews | — |
| Number of ratings | 431 — better | 3 |
| Update frequency | Weekly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 103 MB | 21 MB |
| Age rating | 4+ | 4+ |
| Developer | OpenTable, Inc. | AppSuite. LLC |
Customer experience
OpenTable for Restaurants
Loyalty Manager
Bugs and requests
OpenTable for Restaurants
Reported bugs
5 issues- Reservations not syncing across devices
- Guest info not displaying correctly
- Inability to update reservation details
- Crashing and freezing issues
- Compatibility problems with newer devices
Requested features
6 requests- Floor plan view on mobile
- Ability to customize tags/courses
- Waitlist functionality improvements
- More control over reservations on mobile
- Better guest management tools
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- Ability to respond to reviews in-app
Loyalty Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
OpenTable for Restaurants
No in-app purchases
Loyalty Manager
No in-app purchases
Questions
Is OpenTable for Restaurants free?
Is Loyalty Manager free?
Which has better reviews, OpenTable for Restaurants or Loyalty Manager?
Do OpenTable for Restaurants or Loyalty Manager have ads?
Which is updated more often, OpenTable for Restaurants or Loyalty Manager?
Other comparisons
