Comparison

First U.S. Mobile Banking vs SAM Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

First U.S. Mobile Banking

Manage your finances conveniently from your mobile device. Check account balances, review transaction history, and move funds between accounts. You can also pay loans and communicate with support securely.

Highlights
  • Check balances
  • View transaction history
  • Transfer funds
  • Pay loans
  • Secure messaging
Features
Read full description

First U.S. Community CU Mobile Banking allows you to check balances, view transaction history, transfer funds, and pay loans on the go! Features: - Check Balances - View Transaction History - Transfer Funds - Pay Loans - Secure Messaging for support If you have any questions about this application, please contact First U.S. Community CU at (800) 556-6768.

About

SAM Connect

Connect with your CPA firm to track tax returns, upload documents, and chat with your tax professional. Securely make payments and receive personalized tax strategies to maximize savings.

Highlights
  • Seamless firm connection
  • Effortless document management
  • Chat with tax pro
  • Track tax return progress
  • Secure payments
  • AI-powered tax plans
Features
Read full description

Your CPA firm has invited you to use SAM Connect—your all-in-one tax app! No need to sign up on your own—simply log in with your firm’s invite to track your return, upload documents, chat with your tax pro, and make payments securely and effortlessly. AI-Powered Tax Plans – Get personalized tax strategies tailored to your financial situation, helping you maximize savings, minimize liabilities, and save time on tax prep. Say goodbye to tax stress! SAM Connect puts everything you need to manage your taxes in the palm of your hand. Whether you're filing a simple return or need expert guidance, SAM makes it effortless. Get organized, stay informed, and take control of your financial future today. Key Features: Seamless Firm Connection – Easily connect with your CPA firm and access expert tax services from anywhere. Effortless Document Management – Scan, upload, and organize tax documents in seconds for a smooth tax process. Stay in Touch with Your Tax Pro – Chat, leave notes, and request changes anytime—no emails or calls needed. Track Your Return & Plan – Get a real-time view of your tax return progress and financial planning details. Fast & Secure Payments – Pay for tax services, deposits, and fees with ease—safe, simple, and convenient. Invited by your firm? Download SAM Connect today and simplify your tax experience!

Screenshots

First U.S. Mobile Banking4 screens
SAM Connect4 screens

Verdict

The call

The clearest difference is rating: SAM Connect at 5.0 against First U.S. Mobile Banking's 2.7. First U.S. Mobile Banking's advantage is ratings volume (23 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SAM Connect holds the better App Store score, 5.0 against 2.7. Both are backed by a comparable volume of ratings — 23 and 7 respectively.

UpkeepUpdate frequency

First U.S. Mobile Banking ships an update monthly, SAM Connect every 3 weeks. The most recent releases landed on October 8, 2026 and September 23, 2026 respectively.

Scorecard2 real differences · 8 level
First U.S. Mobile Banking versus SAM Connect: the parameters behind the verdict, then further details
ParameterFirst U.S. Mobile BankingSAM Connect
PriceFreeFree
Rating2.7 (23 ratings)5.0 (7 ratings) — better
Positive reviews64.6% of reviews—
Number of ratings23 — better7
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size180 MB48 MB
Age rating4+4+
DeveloperFirst U.S. Community Credit UnionSAM Technology LLC

Customer experience

First U.S. Mobile Banking

All ratings23 ratings
Positive39.1%
Neutral0.0%
Negative60.9%
Written reviews65 reviews
Positive64.6%
Neutral6.2%
Negative29.2%

SAM Connect

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

First U.S. Mobile Banking

Reported bugs

24 issues
  • Mobile deposits rejected 99% of the time
  • App constantly crashes
  • Nothing works when app doesn't crash
  • Cannot log into account
  • Won't let user change username or password
Show 19 more
  • App freezes to a white screen
  • Mobile deposit error: endorsement cannot be found
  • Mobile deposit error: check amount doesn't match
  • Mobile deposit error: cannot read numbers on check
  • App requires a newer phone
  • Latest version is a giant step backward
  • Zelle feature has never functioned
  • App does not remember Face ID setting between accounts
  • Face ID is buggy
  • Mobile deposit has consistently failed
  • App consistently returning error messages
  • Fingerprint does not work
  • Mobile deposit does not work
  • Setting up fingerprint sign on causes freeze
  • Edeposit freezes unless pictures are taken first
  • Bill pay freezes on payee selection screen
  • Fingerprint authentication doesn't work under iOS 9
  • Edeposit locks up under iOS 9
  • Cannot eDeposit check

Requested features

16 requests
  • Add balance notification settings
  • Add temporary card locks
  • Add interactive search engine for vendor/payee activity
  • Add two-factor sign-in authentication
  • Add ability to see loan maturity date and payment number
Show 11 more
  • Add Face ID for iPhones
  • Add facial recognition for new iPhones
  • Add ability to log in once and check multiple accounts
  • Add required language for back of check on mobile deposit page
  • Add ability to set up a notification for low balance
  • Allow larger mobile deposits with branch override
  • Add Apple Pay functionality
  • Allow changes to set up bill pay payments instead of cancelling
  • Improve Face ID functionality across multiple accounts
  • Revert to old layout/color scheme
  • Improve Zelle functionality

SAM Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

First U.S. Mobile Banking

No in-app purchases

None

SAM Connect

No in-app purchases

Questions

Is First U.S. Mobile Banking free?
First U.S. Mobile Banking is free to download, with no in-app purchases.
Is SAM Connect free?
SAM Connect is free to download, with no in-app purchases.
Which has better reviews, First U.S. Mobile Banking or SAM Connect?
SAM Connect is rated higher. First U.S. Mobile Banking averages 2.7 out of 5 from 23 ratings, while SAM Connect averages 5.0 from 7 ratings.
Do First U.S. Mobile Banking or SAM Connect have ads?
Neither First U.S. Mobile Banking nor SAM Connect shows ads.
Which is updated more often, First U.S. Mobile Banking or SAM Connect?
First U.S. Mobile Banking ships an update monthly, and SAM Connect every 3 weeks. Most recently, First U.S. Mobile Banking was updated on October 8, 2026 and SAM Connect on September 23, 2026.

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