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First U.S. Mobile Banking

First U.S. Mobile Banking

by First U.S. Community Credit Union

23 ratings
65 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • December 31, 2013
  • September 18, 2026

Features

Developer

First U.S. Community Credit Union
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First U.S. Mobile Banking screenshot #1 for iPhone
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First U.S. Mobile Banking screenshot #5 for iPhone
iphone
ipad
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Reviews summary↘︎
⭐65
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📝3+ tags
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🔄6+ apps
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❓4 answered
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📦~ in 4 weeks
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About

Manage your finances conveniently from your mobile device. Check account balances, review transaction history, and move funds between accounts. You can also pay loans and communicate with support securely.

✓Check balances
✓View transaction history
✓Transfer funds
✓Pay loans
✓Secure messaging
Show original description

What users say

Summarized from real user reviews of First U.S. Mobile Banking. Based on 23 reviews and a 2.7/5 average, it highlights the 13 positives and 27 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 👍Convenient for managing accounts
  • 👍Quick balance check
  • 👍Fingerprint scan sign on
  • 👍Facial recognition
  • 👍Scheduled transfers
  • 👍User control
  • 👍Instant transfers
  • 👍Disable card feature
  • 👍Bill pay straightforward
  • 👍Card control feature
  • 👍Reliable transactions
  • 👍Mobile deposit (when working)

Negative things

  • 🐛Mobile deposits frequently rejected
  • 🐛App crashes frequently
  • 🐛Nothing works when not crashing
  • 🐛Cannot log in
  • 🐛Cannot change username/password
  • 🐛Freezes to white screen
  • 🐛Mobile deposit endorsement errors
  • 🐛Mobile deposit check amount errors
  • 🐛Mobile deposit cannot read numbers
  • 🐛App requires newer phone
  • 🐛Old interface, extra clicks needed
  • 🐛More ads
  • 🐛Zelle feature not functioning
  • 🐛Dated interface
  • 🐛Frustrating login issues
  • 🐛Face ID setting not remembered between accounts
  • 🐛Inconvenient for multiple accounts
  • 🐛Buggy with Face ID
  • 🐛Mobile deposit consistently failed
  • 🐛Low quality software
  • 🐛Unreliable app
  • 🐛Consistently returning error messages
  • 🐛Outdated appearance
  • 🐛Poor navigation design
  • 🐛Lacks visual appeal
  • 🐛Frumpy interface
  • 🐛Inconvenient to deposit checks
See all reviews

What's New in First U.S. Mobile Banking

4022.2.2

September 18, 2026

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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User reviews

Most RecentHighest RatedLowest Rated

What a pain…

App is only good for checking balance.
Mobile deposits get rejected 99% of the time, I wouldn’t recommend using this app to do so - and I would recommend finding another bank if you want to live in the 21st century.
AdgzuleAdgzule

USELESS

App doesn't work at all! Constantly crashes and when it doesn't crash, NOTHING WORKS!
CKM<3CKM<3

The worst app for banking

Can’t log into my account and won’t let me change my username or password, tells me I filled in the wrong credentials over and over again and been stuck for well over 45 minutes on hold for nothing to get fixed or solved don’t get a first u.s account
CaidenK326CaidenK326

App does not work on my Apple 14 phone

Worked fine until May 2024 sometime when there was an update and now freezes to a white screen when tapping to open. I’ve erased, downloads and installed from App Store the bank site and issue the same each time. I’m stuck and now can make deposits in my account. No tech support of app: just a black hole.
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copper flatcopper flat

Terrible Mobile Deposit

With the new update I always have a difficult time using the mobile deposit. I almost always get the error code saying that the “endorsement cannot be found”. I’ve visited my branch 3 times asking for tech help on this and they always say they will reach out and never do. Before the update I never had any issues with mobile deposit. I am a business with many checks to deposit. Having mobile deposit available is key since I am 35 minutes from my nearest branch. Very disappointed!!!!!
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RissygirlyRissygirly
See 60 more reviews

User experience

🐞

Reported Bugs

24 issues

Mobile deposits rejected 99% of the time

Bug

App constantly crashes

Bug

Nothing works when app doesn't crash

Bug

Cannot log into account

Bug

Won't let user change username or password

Bug

App freezes to a white screen

Bug

Mobile deposit error: endorsement cannot be found

Bug

Mobile deposit error: check amount doesn't match

Bug

Mobile deposit error: cannot read numbers on check

Bug

App requires a newer phone

Bug

Latest version is a giant step backward

Bug

Zelle feature has never functioned

Bug

App does not remember Face ID setting between accounts

Bug

Face ID is buggy

Bug

Mobile deposit has consistently failed

Bug

App consistently returning error messages

Bug

Fingerprint does not work

Bug

Mobile deposit does not work

Bug

Setting up fingerprint sign on causes freeze

Bug

Edeposit freezes unless pictures are taken first

Bug

Bill pay freezes on payee selection screen

Bug

Fingerprint authentication doesn't work under iOS 9

Bug

Edeposit locks up under iOS 9

Bug

Cannot eDeposit check

Bug
✨

Requested Features

16 requests

Add balance notification settings

Feature

Add temporary card locks

Feature

Add interactive search engine for vendor/payee activity

Feature

Add two-factor sign-in authentication

Feature

Add ability to see loan maturity date and payment number

Feature

Add Face ID for iPhones

Feature

Add facial recognition for new iPhones

Feature

Add ability to log in once and check multiple accounts

Feature

Add required language for back of check on mobile deposit page

Feature

Add ability to set up a notification for low balance

Feature

Allow larger mobile deposits with branch override

Feature

Add Apple Pay functionality

Feature

Allow changes to set up bill pay payments instead of cancelling

Feature

Improve Face ID functionality across multiple accounts

Feature

Revert to old layout/color scheme

Feature

Improve Zelle functionality

Feature

FAQ

What can I do with this mobile banking app?

This app allows you to perform essential banking tasks on your mobile device. You can check your account balances, review your transaction history, transfer funds between accounts, and make loan payments. It also offers secure messaging for customer support.

Is this app free to use?

Yes, the application is provided for free by First U.S. Community Credit Union. There are no in-app purchases or advertisements mentioned.

How can I get help if I have questions?

If you have any questions about the application or its features, you can contact First U.S. Community Credit Union directly. Their support number is (800) 556-6768.

What are the main features of this banking app?

The primary features include checking account balances, viewing detailed transaction history, transferring funds between your accounts, and paying off loans. It also provides a secure messaging system for communicating with customer support.