USELESS
App doesn't work at all! Constantly crashes and when it doesn't crash, NOTHING WORKS!
The worst app for banking
Can’t log into my account and won’t let me change my username or password, tells me I filled in the wrong credentials over and over again and been stuck for well over 45 minutes on hold for nothing to get fixed or solved don’t get a first u.s account
App does not work on my Apple 14 phone
Worked fine until May 2024 sometime when there was an update and now freezes to a white screen when tapping to open. I’ve erased, downloads and installed from App Store the bank site and issue the same each time. I’m stuck and now can make deposits in my account. No tech support of app: just a black hole.
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Terrible Mobile Deposit
With the new update I always have a difficult time using the mobile deposit. I almost always get the error code saying that the “endorsement cannot be found”. I’ve visited my branch 3 times asking for tech help on this and they always say they will reach out and never do. Before the update I never had any issues with mobile deposit. I am a business with many checks to deposit. Having mobile deposit available is key since I am 35 minutes from my nearest branch. Very disappointed!!!!!
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Great App
Love the new features: Fingerprint scan sign on, quick balance check without signing in. Facial recognition, scheduled transfers internal and external. More user control!
