eCabs vs Ċittadella
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eCabs
This ride-hailing platform offers convenient and affordable transportation services across Malta and Gozo. Book on-demand or scheduled rides 24/7, track your driver in real-time, and earn rewards with its exclusive loyalty program.
- On-demand and scheduled rides
- 24/7 customer care
- Real-time cab tracking
- Price and pickup time before ordering
- Rewards program (eCabs Circle)
- Multiple cab types
- Airport transfers
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eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Just book your ride and get picked up in minutes! Why eCabs? ● The most affordable rides. ● Get picked up in minutes. ● 24/7 customer care contact centre, instantly contactable through the app. ● Know the price and pick-up time of your ride before you order. ● Clean cabs with professional and friendly drivers. ● The only app with Rewards and benefits ● On demand rides or scheduled for peace of mind. ● Multiple cab types offering the most comprehensive choice.and Gozo. Benefit from regular promotions open to all Circle members. Monitor your points and position within the App through the Circle dashboard. Your points start counting from your very first ride! ● Lost and found service. ● Pay by credit card in App, cash or on account. ● Track your cab in real time, with status notifications. ● Call your driver at any time. ● Efficient airport transfers for travel comfort. eCabs mission is driven by our supportive brand values and set in motion by the passion we have for our industry and our clients. We are here to bring fast, reliable and affordable transport through the streets of Malta and beyond. Book your rides with a few taps on eCabs App: 1. Easily set your destination 2. Choose your preferred eCabs type 3. Request the ride 4. Follow your driver’s live location 5. Enjoy travelling to your destination in comfort 6. Leave a positive rating and pay! Questions? Get in touch via crm@ecabs.com.mt or visit https://www.ecabs.com.mt Want to drive for eCabs? Check us out on https://ecabs.com.mt/partners Follow us on social media for updates, discounts and offers: Facebook — https://www.facebook.com/eCabsmalta Instagram — https://www.instagram.com/eCabsmalta Tiktok - https://www.tiktok.com/@ecabsmalta
Ċittadella
Explore the Cittadella with your smartphone for instant facts, videos, and photos. Select your preferred language to enhance your touring experience.
- Interactive touring experience
- Instant facts, videos, and photos
- Multi-language support
- Smartphone integration
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Experience the Cittadella like you have never seen it before! Open up the app and select language you wish to proceed with. Keep your smartphone in hand while touring the Cittadella to receive instant and relevant facts, videos & photos.
Screenshots
Verdict
The clearest difference is review sentiment: eCabs at 65% against Ċittadella's 0%. eCabs also leads on rating (4.9 vs 3.0) and ratings volume (1K vs 1). Ċittadella's advantage is update cadence (every 4 days vs every 3 weeks) and iOS requirement (7.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eCabs holds the better App Store score, 4.9 against 3.0. That said, the two scores are not equally well evidenced: eCabs has 1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 65% of eCabs's written reviews are positive against 0% of Ċittadella's.
eCabs ships an update every 3 weeks, Ċittadella every 4 days. The most recent releases landed on October 16, 2026 and October 4, 2026 respectively.
| Parameter | eCabs | Ċittadella |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1K ratings) — better | 3.0 (1 ratings) |
| Positive reviews | 64.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 1K — better | 1 |
| Update frequency | Every 3 weeks | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 7.0 — better |
| Further details — not scored | ||
| Size | 193 MB | 345 MB |
| Age rating | 4+ | 4+ |
| Developer | eCabs | Keen Ltd |
Customer experience
eCabs
Ċittadella
Bugs and requests
eCabs
Reported bugs
3 issues- Registration process issues with SMS verification
- Inaccurate driver location and ETA information
- Inability to cancel rides without fees
Requested features
3 requests- Add tip feature in the app
- Improve app functionality to allow trip editing
- Provide designated pickup points for major locations
Ċittadella
Not enough reviews yet to summarise bugs or requests.
In-app purchases
eCabs
No in-app purchases
Ċittadella
No in-app purchases
