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eCabs: Request a Ride

eCabs: Request a Ride

Ride Local

1K ratings
200 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • December 28, 2013
  • August 19, 2026

Features

Developer

eCabs
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About

This ride-hailing platform offers convenient and affordable transportation services across Malta and Gozo. Book on-demand or scheduled rides 24/7, track your driver in real-time, and earn rewards with its exclusive loyalty program.

✓On-demand and scheduled rides
✓24/7 customer care
✓Real-time cab tracking
✓Price and pickup time before ordering
✓Rewards program (eCabs Circle)
✓Multiple cab types
✓Airport transfers
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What users say

Summarized from real user reviews of eCabs. Based on 1K reviews and a 4.9/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Early pickup and hassle-free service
  • 👍Polite and professional drivers
  • 👍Reliable and efficient transportation
  • 👍Clean and comfortable cars
  • 👍Reasonable and competitive prices

Negative things

  • 🐛Issues with payment processing
  • 🐛Unreliable pickup times and delays
  • 🐛Lack of customer support and communication
  • 🐛Inconsistent service quality
See all reviews

What's New in eCabs

5.20.0

August 19, 2026

We update the eCabs app regularly to make it faster, more reliable, and give you a better experience. Every update of the eCabs app includes improvements in performance and bug fixes. Thank you for the amazing ratings. Love the app? Rate us now. We love reading your constructive feedback.

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User reviews

Most RecentHighest RatedLowest Rated

Migliorabile

Il sistema professionale del pagamento non funziona bene. Se uno prova Apple Pay e poi fallisce, non c’è più modo di selezionare un altro pagamento l’applicazione rimane bloccata
LucanavigatorLucanavigator

Highly Reccomanded. The best in Malta

Everything was ok. After bad experience with Bolt, The eCabs service was very good.
Faber35Faber35

Nie można polegać na sugerowanych czasach przyjazdu

Zamówiłem taksówkę która według aplikacji miała przyjechać po mnie za 4 minuty, po 15 sekundach kierowca przyjął zlecenie a czas przyjazdu miał wynosić 26 minut. Kierowca był połowę wyspy ode mnie… z racji że spieszyłem się na prom to musiałem zrezygnować z przejazdu i wziąć ubera, który faktycznie przyjechał w 5/6 minut tak jak pisało w apce ubera. Straciłem w tej aplikacji tylko pieniądze, nie można polegać na orientacyjnych czasach oczekiwania, aplikacja może być przydatna jedynie w przypadku gdy komuś się nie spieszy, ja niestety tylko straciłem pieniądze, bo za taksówkę zapłaciłem 8 euro w eCabs, po czym musiałem i tak przejazd anulować, żeby jeszcze raz zapłacić w uberze…
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FatCzajaFatCzaja

can’t register with US number

Intended to use it while traveling to Malta, but could not registered with US number-SMS messages never arrived..🙁
Ktol77Ktol77

Worst app ever!

You lose just time and money.
CristinaGhizilaCristinaGhizila
See 195 more reviews

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User experience

🐞

Reported Bugs

3 issues

Registration process issues with SMS verification

Bug

Inaccurate driver location and ETA information

Bug

Inability to cancel rides without fees

Bug
✨

Requested Features

3 requests

Add tip feature in the app

Feature

Improve app functionality to allow trip editing

Feature

Provide designated pickup points for major locations

Feature

FAQ

What is eCabs?

eCabs is Malta's leading ride-hailing platform that provides on-demand and scheduled taxi services across Malta and Gozo. It operates 24 hours a day, 7 days a week, offering a convenient way to book and track rides.

What are the key features of eCabs?

Key features include the ability to book rides in minutes, 24/7 customer care, knowing the price and pickup time before ordering, real-time cab tracking, multiple cab types, and an exclusive rewards program called eCabs Circle.

How much does it cost to use eCabs?

The app itself is free to download and use. You pay for the rides you take, and the app provides the price and pickup time before you confirm your booking. Payment can be made by credit card in the app, cash, or on account.

Is eCabs available in Malta and Gozo?

Yes, eCabs is Malta's leading ride-hailing platform with thousands of cabs available across both Malta and Gozo. It is designed to service rides in both locations.

How do I book a ride with eCabs?

Booking a ride is simple. Open the app, set your destination, choose your preferred eCabs type, request the ride, and then follow your driver's live location. You can leave a rating and pay after your journey.