Genesys Cloud Collaborate vs CMP Events
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Genesys Cloud Collaborate
This enterprise collaboration app allows employees to connect and communicate from anywhere. Easily find colleagues by name, title, or skill, and initiate contact via phone, SMS, chat, or email. Update your profile and manage favorite contacts within the app.
- Cloud-based employee directory
- Search colleagues by name, title, skill
- Update user profiles
- Create favorite contact lists
- In-app calling, SMS, chat, and email
Read full descriptionHide full description
Genesys Cloud™ Collaborate is an enterprise collaboration app for iPad and iPhone. Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email. Features - Access employee profiles in a cloud-based directory - Search colleagues by name, title, skill, and qualification - Update your profile from within the app - Create a favorite list of company contacts - Call, email, and chat from within the app
CMP Events
Stay informed about customer management trends and industry insights. Navigate event schedules, connect with attendees, and access content from top executives in the customer contact and CX profession.
- Event schedule navigation
- Latest session updates
- Speaker and sponsor information
- Attendee networking
- Industry trend insights
- Market research access
Read full descriptionHide full description
CMP is the only research company dedicated to customer contact. We connect independent research, trusted benchmarks, and the industry's largest platforms into the trusted source of clarity—giving leaders and providers not just information, but the direction and confidence to act. CMP Events encompasses the industry's largest customer contact gatherings, bringing together executives, practitioners, and providers to learn, connect, and shape the future of the industry. Use this app to navigate your event schedule, stay up-to-date on the latest sessions and topics, view speakers and solution providers, connect with other attendees, and more!
Screenshots
Verdict
The clearest difference is rating: Genesys Cloud Collaborate at 4.0 against CMP Events's 2.9. On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genesys Cloud Collaborate holds the better App Store score, 4.0 against 2.9. Both are backed by a comparable volume of ratings — 16 and 14 respectively. Written reviews complicate that: 47% of Genesys Cloud Collaborate's written reviews are positive against 50% of CMP Events's, so the app with the better star average is not the one people write more warmly about.
Genesys Cloud Collaborate ships an update monthly, CMP Events every 3 weeks. The most recent releases landed on October 13, 2026 and October 7, 2026 respectively.
| Parameter | Genesys Cloud Collaborate | CMP Events |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (16 ratings) — better | 2.9 (14 ratings) |
| Positive reviews | 46.7% of reviews | 50.0% of reviews — better |
| Number of ratings | 16 — better | 14 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 18 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Genesys Telecommunications Labs, Inc | IQPC INC |
Customer experience
Genesys Cloud Collaborate
CMP Events
In-app purchases
Genesys Cloud Collaborate
No in-app purchases
CMP Events
No in-app purchases
Questions
Is Genesys Cloud Collaborate free?
Is CMP Events free?
Which has better reviews, Genesys Cloud Collaborate or CMP Events?
Do Genesys Cloud Collaborate or CMP Events have ads?
Which is updated more often, Genesys Cloud Collaborate or CMP Events?
Other comparisons
