Genesys Cloud Collaborate vs Mobile4ME
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Genesys Cloud Collaborate
This enterprise collaboration app allows employees to connect and communicate from anywhere. Easily find colleagues by name, title, or skill, and initiate contact via phone, SMS, chat, or email. Update your profile and manage favorite contacts within the app.
- Cloud-based employee directory
- Search colleagues by name, title, skill
- Update user profiles
- Create favorite contact lists
- In-app calling, SMS, chat, and email
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Genesys Cloud™ Collaborate is an enterprise collaboration app for iPad and iPhone. Collaborate is designed to unleash the creativity, ideas, and passion of your employees, partners and customers with anytime, anywhere access. Quickly search and find the expertise in your company and communicate by phone, SMS, chat, and email. Features - Access employee profiles in a cloud-based directory - Search colleagues by name, title, skill, and qualification - Update your profile from within the app - Create a favorite list of company contacts - Call, email, and chat from within the app
Mobile4ME
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Mobile4ME is a complete solution designed for the mobility of professionals who use the Genesys Cloud platform on a daily basis. With it, you can: - Make and receive calls directly from your mobile phone; - Send and receive WhatsApp and Web Messaging messages; - Quickly sign in to your Genesys organization with direct browser-based authentication; - Monitor queue status, active calls, and communication history.
Screenshots
Verdict
The clearest difference is update cadence: Mobile4ME at every 2 weeks against Genesys Cloud Collaborate's monthly. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genesys Cloud Collaborate ships an update monthly, Mobile4ME every 2 weeks. The most recent releases landed on October 13, 2026 and October 12, 2026 respectively.
| Parameter | Genesys Cloud Collaborate | Mobile4ME |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (16 ratings) — better | — |
| Positive reviews | 46.7% of reviews | — |
| Number of ratings | 16 — better | — |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 18 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Genesys Telecommunications Labs, Inc | Bruno Nascimento |
In-app purchases
Genesys Cloud Collaborate
No in-app purchases
Mobile4ME
No in-app purchases
Questions
Is Genesys Cloud Collaborate free?
Is Mobile4ME free?
Do Genesys Cloud Collaborate or Mobile4ME have ads?
Which is updated more often, Genesys Cloud Collaborate or Mobile4ME?
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