CVCU vs my
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CVCU
Manage your finances on the go with this mobile banking application. Access your accounts, locate branches and ATMs, and deposit checks using your device's camera. You can also easily send money to contacts.
- Account access
- Branch and ATM locator
- Mobile check deposit
- INTERAC® e-Transfer recipients
- Location services integration
Read full descriptionHide full description
By downloading the Columbia Valley Credit Union Mobile app, you consent to the installation of the app and any future updates or upgrades. You may withdraw your consent at any time by deleting or uninstalling the app from your device. When you install the app it will ask for permission to access the following functions of your device: Location services - allows the app to use your device's GPS to find the nearest branch or ATM Camera - allows the app to use device camera to take picture of cheque Contacts - allows you to create new INTERAC® e-Transfer recipients by selecting from your device contacts.
my
Manage your employee benefits seamlessly online. Submit claims, track balances, view coverage, and access your digital benefits card. Connect to virtual medical services and explore additional coverage options.
- Submit paperless claims
- Set up direct deposit
- Track benefits usage and balances
- View coverage details
- Access digital benefits card
- Connect to virtual medical services
- Add personal coverage options
Read full descriptionHide full description
Easily access your employee benefits online with the my-benefits app. • Submit paperless claims for you and your dependents directly from your smartphone or tablet. • Set up direct deposit for faster reimbursement. • Track your benefits usage and spending account balances. • View coverage details and know when you’re next eligible for services. • Access your benefits card and save a digital copy to your virtual wallet. • Connect to the virtual medical services and wellness resources included in your plan. • Access Personal Benefits to add coverage where and when you need it, including unique travel insurance options, Critical Illness insurance, and more, all in the same app. Make the most of your employee benefits plan today. my-benefits is exclusive to individuals covered by group plans administered by Johnston Group Inc.
Screenshots
Verdict
The clearest difference is review sentiment: my at 81% against CVCU's 43%. my also leads on update cadence (every 2 weeks vs every 10 months) and ratings volume (14 vs 2). CVCU's advantage is rating (5.0 vs 4.8). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CVCU holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: my has 14 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 43% of CVCU's written reviews are positive against 81% of my's, so the app with the better star average is not the one people write more warmly about.
CVCU ships an update every 10 months, my every 2 weeks. The most recent releases landed on October 23, 2026 and October 29, 2026 respectively.
| Parameter | CVCU | my |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.8 (14 ratings) |
| Positive reviews | 42.9% of reviews | 81.0% of reviews — better |
| Number of ratings | 2 | 14 — better |
| Update frequency | Every 10 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 73 MB | 64 MB |
| Age rating | 4+ | 12+ |
| Developer | Columbia Valley Credit Union | Johnston Group Inc. |
Customer experience
CVCU
my
Bugs and requests
CVCU
Not enough reviews yet to summarise bugs or requests.
my
Reported bugs
10 issues- Camera and photo library fail to load during claim submission
- Password change screen stuck/unresponsive
- Dropdown menus not working in mobile app
- Manual text input fields disabled in claim forms
- App crashes with 'null is not an object' error message
Show 5 moreShow fewer
- File attachment failures requiring multiple resubmissions
- Chat icon changed to logout icon, removing in-app support access
- Claims flagged and rejected repeatedly for same user
- Slow or failed image uploads
- App freezes and logs out mid-submission
Requested features
9 requests- Dark mode support for app icons
- Direct billing option with providers
- Ability to add comments during claim submission
- Photo review/preview before final submission
- Improved French translation and localization
Show 4 moreShow fewer
- Live chat support accessibility
- Automatic provider addition after verification
- Receipt visibility after claim submission
- Extended coverage for glasses/vision care
In-app purchases
CVCU
No in-app purchases
my
No in-app purchases
