my User Reviews

Customer Experience

Positive experience82.3% of reviews
Neutral4.7% of reviews
Negative experience13.0% of reviews

~ Based on 192 written reviews from the US App Store.

What users say

Is my Safe?

Not enough ratings yet to assess my.

Is my Legit?

my-benefits appears to be a legitimate app. AppsHunter Legitimacy Score for my is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use

It is so easy to submit claims. The app is easy to maneuver also.

User friendly

So easy and all at your fingertips

Nice new look with quick & easy access to features!

I’ve been an insured employee happily using the my-benefits mobile app for a number of years now. This latest version not only looks fantastic but more importantly, the design is intuitive & everything is quick & easy to find. I use it to submit claims (super easy!) get quick coverage info. & I saved the quick drug card display to show at my pharmacy. Loving it!
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Great App

Wasn’t bad once I got the hang of it. Much easier.

App

Easy to use

Reliable and easy to navigate

Easy to navigate and you can easily find your benefits usages.

Super!

Très facile de faire une réclamation. On navigue aisément sur l’application.

amazing

it’s literally the best service, so much better then desardens, or any other insurance!!

Love it

Very nice

Improve pick list

Recommend you review your pick list functions - size and visibility could improve

Also - on entering phone number of provider require unnecessary formatting

Keep improving!

Horrible App

App hardly ever works. When you type forgot password, it won’t let you past the screen. There is hardly any support. Worst company ever.

Great

User friendly!

Worst Coverage

This is the worst coverage I have ever had

Quick & convenient

Very easy, would recommend to anyone

Crashes every time trying to upload photos

HORRIBLE APP. Should be embarrassed. Every time I try and upload photos the app crashes and my claim then disappears and I have to start over only for it to happen again. Have been asking for almost 2 months for this to be fixed. Lazy people here can’t seem to figure out what’s wrong.

Easy to use App

Great and easy to use

Claim

It was easy to navigate! I am quite pleased.

Francisco

Excellente

No direct billing, coordination of benefits, time consuming

Coordination of benefits, is time consuming, no direct billing- have to pay for benefits up front when used to direct bill. Takes long to get your funds back.

Excellent

Very happy to have this company.