1. Home
  2. 💰 Finance
  3. my
my-benefits

my-benefits

by Johnston Group Inc.

14 ratings
237 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • March 9, 2015
  • September 29, 2026

Features

Developer

Johnston Group Inc.
✨Promote your app ✨
my-benefits screenshot #1 for iPhone
my-benefits screenshot #2 for iPhone
my-benefits screenshot #3 for iPhone
my-benefits screenshot #4 for iPhone
my-benefits screenshot #5 for iPhone
my-benefits screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐237
Reviews↘︎
📝2+ tags
Tags↘︎
🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 week
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your employee benefits seamlessly online. Submit claims, track balances, view coverage, and access your digital benefits card. Connect to virtual medical services and explore additional coverage options.

✓Submit paperless claims
✓Set up direct deposit
✓Track benefits usage and balances
✓View coverage details
✓Access digital benefits card
✓Connect to virtual medical services
✓Add personal coverage options
Show original description

What users say about my

Reviews of my are mostly positive: the Finance app is rated 4.8/5 from 14 App Store ratings. What users like most: extremely user-friendly and intuitive interface, fast and efficient claim submission process. Top complaints: frequent bugs and glitches in recent updates, persistent issues with photo/camera attachment functionality. Summarized from real user reviews.

Positive things

  • 👍Extremely user-friendly and intuitive interface
  • 🚀Fast and efficient claim submission process
  • 💰Quick reimbursement and payment processing
  • 📱Easy navigation and straightforward design
  • ✅Simple practitioner/provider lookup after initial setup
  • 🎯Clear explanation of benefits and coverage information
  • ⚡Convenient one-click claim submissions
  • 🔄Seamless integration between app and website
  • 📊Easy access to usage and balance information
  • 💬Responsive and helpful customer support

Negative things

  • 🐛Frequent bugs and glitches in recent updates
  • 📸Persistent issues with photo/camera attachment functionality
  • ⏱️Slow image upload and loading times
  • 🔐Login and account access problems
  • ❌Dropdown menus not functioning properly
  • 📝Text input fields not accepting manual entries
  • 🔄App crashes and freezes during submission
  • ⚠️Inconsistent claim processing times despite stated timeframes
  • 🚫Difficult file attachment process on iPhone
  • 🔌Non-responsive and clunky user experience for some users
See all reviews

What's New in my

4.0.8

September 29, 2026

Health & Wellness page updates

User reviews

Most RecentHighest RatedLowest Rated

Easy to use

A good app to help manage benefits/usage. Would be nice if all services were direct billable but for some services it still requires payment and manual submission of expense. It is easy to see usage details so you don’t go over the maximum allowance if that is a concern.
Goodnews74Goodnews74

User friendly

Easy to use
MrsrcbMrsrcb

Great app!

Easy to navigate thanks
accfromhellaccfromhell

Failure to upload pdf files

Unfortunately, even with this latest “bug fix” update, the app still gives a ‘failed to upload document’ status message when attempting to upload a .pdf receipt for my claim. Honestly, this is kinda necessary to submit a claim.
PeopleOfMBPeopleOfMB

Utilisateur

Facile d’utilisation
RaphcacRaphcac
See 232 more reviews

User experience

🐞

Reported Bugs

10 issues

Camera and photo library fail to load during claim submission

Bug

Password change screen stuck/unresponsive

Bug

Dropdown menus not working in mobile app

Bug

Manual text input fields disabled in claim forms

Bug

App crashes with 'null is not an object' error message

Bug

File attachment failures requiring multiple resubmissions

Bug

Chat icon changed to logout icon, removing in-app support access

Bug

Claims flagged and rejected repeatedly for same user

Bug

Slow or failed image uploads

Bug

App freezes and logs out mid-submission

Bug
✨

Requested Features

9 requests

Dark mode support for app icons

Feature

Direct billing option with providers

Feature

Ability to add comments during claim submission

Feature

Photo review/preview before final submission

Feature

Improved French translation and localization

Feature

Live chat support accessibility

Feature

Automatic provider addition after verification

Feature

Receipt visibility after claim submission

Feature

Extended coverage for glasses/vision care

Feature

FAQ

What does the my-benefits app do?

The my-benefits app allows you to easily access and manage your employee benefits online. You can submit claims, track your spending account balances, view your coverage details, and access your digital benefits card. It also provides access to virtual medical services and wellness resources.

What are the key features of the my-benefits app?

Key features include paperless claims submission for yourself and dependents, direct deposit setup for faster reimbursements, tracking of benefits usage and spending account balances, viewing coverage details, accessing a digital benefits card, connecting to virtual medical services, and the option to add personal coverage like travel insurance.

Is the my-benefits app free to use?

Yes, the my-benefits app is free to download and use. It is provided as a service to individuals covered by group plans administered by Johnston Group Inc. There are no in-app purchases or subscription fees associated with accessing your core benefits.

Who is eligible to use the my-benefits app?

The my-benefits app is exclusively for individuals who are covered by group plans administered by Johnston Group Inc. If your employer or group provides benefits through Johnston Group, you should be able to access and use this application.

Can I add extra insurance coverage through the app?

Yes, the app allows you to access 'Personal Benefits' where you can add coverage options as needed. This includes unique offerings such as travel insurance and Critical Illness insurance, all managed within the same application for your convenience.