Comparison

Salesforce Authenticator vs ECHO Microlearning

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

ECHO Microlearning

This AI-powered mobile platform offers personalized microlearning experiences for the modern workforce. It provides on-the-go performance support with bite-sized content and simulations to boost skills and drive continuous improvement in a fast-paced business environment.

Highlights
  • AI-powered adaptive learning paths
  • Microlearning and continuous reinforcement
  • On-demand performance support
  • Gamification for engagement
  • AI-enabled simulations and coaching
  • Digital badges and achievements
  • Advanced analytics and dashboards
Features
Read full description

Meet ECHO - the ultimate AI-powered, mobile-first learning platform designed specifically for today’s dynamic workforce. ECHO stands out by offering highly personalized, microlearning experiences that adapt to each user’s unique learning style and pace. This cutting-edge tool provides instant, on-the-go performance support through bite-sized content and real-world simulations, ensuring that learning is not just theoretical but immediately applicable. Whether you’re looking to boost skills, knowledge, or performance, ECHO is your team’s gateway to continuous improvement and success in the fast-paced business environment. Whatever your role, ECHO has something to offer:  For L&D Professionals... - Adaptive Learning Paths: Harness the power of adaptive learning to create personalized educational experiences that precisely meet individual learner needs, effectively closing skill gaps. - Comprehensive Performance Support: Provide on-demand resources and support to ensure learning is directly applicable when and where it's needed most. - Dynamic Engagement with Gamification: Utilize built-in gamification to boost learner engagement and retention, making learning an enjoyable and rewarding experience. - Insightful Analytics: Gain valuable insights with advanced analytics and QuickSights dashboards, allowing you to measure learning impacts and align them closely with business goals. For Learners... - Tailored Adaptive Learning: Engage with an adaptive learning platform that understands and adjusts to your unique learning pace and style, optimizing every learning session for maximum retention and impact. - Microlearning and Continuous Reinforcement: Enjoy the benefits of microlearning combined with continuous reinforcement to ensure learning is integrated seamlessly into your daily activities, promoting lifelong skill development. - AI-Enabled Interactivities and Coaching: Dive into scenario-based learning with AI-enabled simulations and receive on-the-spot coaching support, enhancing your ability to apply skills in real-life scenarios confidently. - Achievements that Matter: Earn digital badges that recognize your learning milestones, motivating you towards continuous personal and professional growth. Unlock the full potential of your team with ECHO—start your journey towards personalized, impactful learning today!

Screenshots

Salesforce Authenticator4 screens
ECHO Microlearning4 screens

Verdict

The call

The clearest difference is rating: Salesforce Authenticator at 4.6 against ECHO Microlearning's 3.0. Salesforce Authenticator also leads on ratings volume (4.3K vs 2) and chart position (#181 vs unranked). ECHO Microlearning's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Salesforce Authenticator holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, ECHO Microlearning fortnightly. The most recent releases landed on October 21, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 7 level
Salesforce Authenticator versus ECHO Microlearning: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorECHO Microlearning
PriceFreeFree
Rating4.6 (4.3K ratings) — better3.0 (2 ratings)
Positive reviews52.2% of reviews—
Number of ratings4.3K — better2
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#181 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size57 MB37 MB
Age rating4+4+
Developersalesforce.comSwissVBS Inc.

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews362 reviews
Positive52.2%
Neutral5.0%
Negative42.8%

ECHO Microlearning

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

ECHO Microlearning

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

ECHO Microlearning

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is ECHO Microlearning free?
ECHO Microlearning is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or ECHO Microlearning?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while ECHO Microlearning averages 3.0 from 2 ratings.
Do Salesforce Authenticator or ECHO Microlearning have ads?
Neither Salesforce Authenticator nor ECHO Microlearning shows ads.
Which is updated more often, Salesforce Authenticator or ECHO Microlearning?
Salesforce Authenticator ships an update monthly, and ECHO Microlearning fortnightly. Most recently, Salesforce Authenticator was updated on October 21, 2026 and ECHO Microlearning on October 13, 2026.

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