Salesforce Authenticator vs ActionTrac Recognize
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce Authenticator
Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.
- Multi-factor authentication
- Push notification approvals
- One-time verification codes
- Location-based automated approvals
- Offline verification codes
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Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
ActionTrac Recognize
This app allows employees to nominate their colleagues for recognition. Users enter a company code, their employee credentials, and then submit nominations. Nominations can be saved as images.
- Colleague nomination
- Company code entry
- Employee login
- Save nominations as images
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ActionTrac Recognize app provides workers to nominate his/her colleagues. The worker (user of the app) needs to enter their Recognize company code (provided by ActionTrac Recognize) to open the nomination screens. User also needs to enter his/her employee code and password before they nominate someone. After completion of the nomination, user may save the nomination in image format.
Screenshots
Verdict
The clearest difference is rating: ActionTrac Recognize at 5.0 against Salesforce Authenticator's 4.6. ActionTrac Recognize also leads on iOS requirement (9.0 vs 15.0). Salesforce Authenticator's advantage is ratings volume (4.3K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ActionTrac Recognize holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 2, so its average is the more settled of the two.
Salesforce Authenticator ships an update monthly, ActionTrac Recognize every 3 weeks. The most recent releases landed on October 3, 2026 and September 17, 2026 respectively.
| Parameter | Salesforce Authenticator | ActionTrac Recognize |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.3K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 52.4% of reviews | — |
| Number of ratings | 4.3K — better | 2 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 57 MB | 26 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | ManageContractor LLC |
Customer experience
Salesforce Authenticator
ActionTrac Recognize
Bugs and requests
Salesforce Authenticator
Reported bugs
5 issues- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds
Requested features
5 requests- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration
ActionTrac Recognize
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Salesforce Authenticator
No in-app purchases
ActionTrac Recognize
No in-app purchases
Questions
Is Salesforce Authenticator free?
Is ActionTrac Recognize free?
Which has better reviews, Salesforce Authenticator or ActionTrac Recognize?
Do Salesforce Authenticator or ActionTrac Recognize have ads?
Which is updated more often, Salesforce Authenticator or ActionTrac Recognize?
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