Comparison

Salesforce Authenticator vs authenticator . app

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

authenticator . app

This app generates and saves two-factor and multi-factor authentication codes for various online services. It offers secure, encrypted backups and syncing across devices, ensuring your account security is maintained even if you lose your device. It works offline and supports multiple platforms.

Highlights
  • Generate and save 2FA/MFA codes
  • Scan QR codes or enter manually
  • Encrypted iCloud backup
  • Cross-device syncing
  • Offline functionality
  • Secure and private data storage
Features
Read full description

Authenticator app helps to secure all your online accounts. Use Authenticator app to scan, generate and save 2FA & MFA codes for popular services including Facebook, Microsoft, Instagram, Google, Amazon,microsoft authenticator,google authenticator,salesforce authenticator, Store or generate secure two-factor and multi-factor (2FA & MFA) authentication tokens - Scan QR Codes or enter codes manually - Encrypted Backup to iCloud - Easily restore codes when you switch or lose devices - Securely Sync codes across all your Apple devices - Works on iPhone, iPad, Mac - Works offline. No internet connection required. Features: - Secure & Private All data stored in Authenticator is always encrypted, even when it's stored in iCloud to ensure that you are the only one who can access your data. - Encrypted Backup: In Authenticator, you can always make a secure encrypted backup, in case you lose your device or switch to a new one. Privacy Policy: https://docs.google.com/document/d/18-tCFauF7hgGpY7881tja3Vh-A1l6XL1uTcJEQb4ij4 Terms of use : https://docs.google.com/document/d/1k1RqmG3arlz44qHvyyvIboOdu0s0tFv_

Screenshots

Salesforce Authenticator4 screens
authenticator . app4 screens

Verdict

The call

The clearest difference is update cadence: Salesforce Authenticator at monthly against authenticator . app's every 8 months. Salesforce Authenticator also leads on ratings volume (4.3K vs 457) and chart position (#160 vs unranked). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.7 for authenticator . app. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 457, so its average is the more settled of the two. Written reviews are what separate them: 52% of Salesforce Authenticator's written reviews are positive against 45% of authenticator . app's.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, authenticator . app every 8 months. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 8 level
Salesforce Authenticator versus authenticator . app: the parameters behind the verdict, then further details
ParameterSalesforce Authenticatorauthenticator . app
PriceFreeFree
Rating4.6 (4.3K ratings)4.7 (457 ratings) — better
Positive reviews52.4% of reviews — better45.2% of reviews
Number of ratings4.3K — better457
Update frequencyMonthly — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#160 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.014.0 — better
Further details — not scored
Size57 MB2 MB
Age rating4+4+
Developersalesforce.comMustafa Uz

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

authenticator . app

All ratings457 ratings
Positive91.9%
Neutral2.0%
Negative6.1%
Written reviews42 reviews
Positive45.2%
Neutral11.9%
Negative42.9%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

authenticator . app

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

authenticator . app

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is authenticator . app free?
authenticator . app is free to download, with no in-app purchases.
Which has better reviews, Salesforce Authenticator or authenticator . app?
authenticator . app is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while authenticator . app averages 4.7 from 457 ratings.
Do Salesforce Authenticator or authenticator . app have ads?
Neither Salesforce Authenticator nor authenticator . app shows ads.
Which is updated more often, Salesforce Authenticator or authenticator . app?
Salesforce Authenticator ships an update monthly, and authenticator . app every 8 months. Most recently, Salesforce Authenticator was updated on September 23, 2026 and authenticator . app on September 24, 2026.

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