Comparison

Salesforce Authenticator vs Contivio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

Contivio

Features
Read full description

All-Inclusive Contact Center For Sales & Support Plugged Right Into Your CRM. + Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities. + Made for the Cloud, proven performance, multi-tenant, industry leading scalability and patented technologies. + Global VoIP & WebRTC Support, Connect to any CRM, Deploy from anywhere via our Softphone, Mobile App or IP Phone. + Global scalability with no hardware or software to maintain, highly secure, and designed to support 99.995% telco reliability

Screenshots

Salesforce Authenticator4 screens
Contivio4 screens

Verdict

The call

The clearest difference is update cadence: Salesforce Authenticator at monthly against Contivio's every 6 months. Salesforce Authenticator also leads on chart position (#184 vs unranked) and iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, Contivio every 6 months. Both last shipped on October 17, 2026.

Scorecard3 real differences · 8 level
Salesforce Authenticator versus Contivio: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorContivio
PriceFreeFree
Rating4.6 (4.3K ratings) — better—
Positive reviews52.2% of reviews—
Number of ratings4.3K — better—
Update frequencyMonthly — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
Best chart rank#184 — better—
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better26.0
Further details — not scored
Size57 MB43 MB
Age rating4+17+
Developersalesforce.comContivio.com

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

Contivio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

Contivio

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is Contivio free?
Contivio is free to download, with no in-app purchases.
Do Salesforce Authenticator or Contivio have ads?
Neither Salesforce Authenticator nor Contivio shows ads.
Which is updated more often, Salesforce Authenticator or Contivio?
Salesforce Authenticator ships an update monthly, and Contivio every 6 months. Most recently, Salesforce Authenticator was updated on October 17, 2026 and Contivio on October 17, 2026.

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