Salesforce Authenticator vs Contivio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce Authenticator
Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.
- Multi-factor authentication
- Push notification approvals
- One-time verification codes
- Location-based automated approvals
- Offline verification codes
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Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.
Contivio
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All-Inclusive Contact Center For Sales & Support Plugged Right Into Your CRM. + Extensive multichannel features that are easy to use and maintain with unparalleled integration and automation capabilities. + Made for the Cloud, proven performance, multi-tenant, industry leading scalability and patented technologies. + Global VoIP & WebRTC Support, Connect to any CRM, Deploy from anywhere via our Softphone, Mobile App or IP Phone. + Global scalability with no hardware or software to maintain, highly secure, and designed to support 99.995% telco reliability
Screenshots
Verdict
The clearest difference is update cadence: Salesforce Authenticator at monthly against Contivio's every 6 months. Salesforce Authenticator also leads on chart position (#184 vs unranked) and iOS requirement (15.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Salesforce Authenticator ships an update monthly, Contivio every 6 months. Both last shipped on October 17, 2026.
| Parameter | Salesforce Authenticator | Contivio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.3K ratings) — better | — |
| Positive reviews | 52.2% of reviews | — |
| Number of ratings | 4.3K — better | — |
| Update frequency | Monthly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Best chart rank | #184 — better | — |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 57 MB | 43 MB |
| Age rating | 4+ | 17+ |
| Developer | salesforce.com | Contivio.com |
Bugs and requests
Salesforce Authenticator
Reported bugs
5 issues- Inability to add accounts without QR code or 2-word phrase
- Sudden loss of access to all accounts after phone reset
- Repeated prompts to enable location services
- Slow authentication process and delays
- Incompatibility with certain Salesforce clouds
Requested features
5 requests- Add biometric authentication (Face ID, Touch ID)
- Improve location-based auto-approval
- Allow customization of app icons and themes
- Provide desktop/web version of the app
- Enhance Apple Watch integration
Contivio
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Salesforce Authenticator
No in-app purchases
Contivio
No in-app purchases
Questions
Is Salesforce Authenticator free?
Is Contivio free?
Do Salesforce Authenticator or Contivio have ads?
Which is updated more often, Salesforce Authenticator or Contivio?
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