Comparison

Salesforce Authenticator vs Authenticator App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Currently charting
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

Authenticator App

Enhance digital security with a multi-factor authenticator app. It provides an extra layer of protection for sensitive accounts and information, working offline for reliable access. Protect email, social media, financial accounts, and more with this user-friendly solution.

Highlights
  • Multi-factor authentication
  • Offline 2FA code generation
  • Wide service integration
  • User-friendly interface
  • Enhanced account protection
Features
Read full description

Enhance the security of your digital life with the Multi-factor Authenticator. Our app is designed to provide you with an additional layer of protection, ensuring that your sensitive accounts and information remain safe from unauthorized access. Whether you're a business professional, a tech-savvy individual, or simply someone who values their online privacy, Multi-factor Authenticator is your trusted companion in the world of cybersecurity. Protect your email, social media, financial accounts, and more. multi-factor Authenticator is your reliable, user-friendly solution, making it effortless to implement two-factor authentication across various online platforms. - Multi-factor Authenticator effortlessly integrates with a wide range of online services and accounts. Whether you're securing your email, social media, or cloud storage, our app supports popular platforms and is continually expanding its compatibility - The app's intuitive and user-friendly interface makes it easy for both tech-savvy individuals and newcomers to 2FA. No technical expertise is required to set up and use this powerful security tool - Don't rely on an internet connection for your 2FA codes. Multi-factor Authenticator works offline, ensuring your security is never compromised, even in challenging network conditions Subscription terms: - Payment will be charged to your Apple ID account at the confirmation of purchase - Your account will be charged for renewal within 24 hours prior to the end of the current period - You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase - After the free trial period, if offered, the subscription automatically renews with the price and duration given above unless it is canceled at least 24 hours before the end of the current period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable Privacy Policy: https://apperture.neocities.org/authenticator/apple/privacy Terms of Use: https://apperture.neocities.org/authenticator/apple/terms

Screenshots

Salesforce Authenticator4 screens
Authenticator App3 screens

Verdict

The call

Salesforce Authenticator and Authenticator App both sit at 4.6 stars, but that hides the real split: 52% of Salesforce Authenticator's written reviews are positive against 0% of Authenticator App's. Salesforce Authenticator also leads on in-app purchases (none vs 4) and ratings volume (4.3K vs 24). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Authenticator App sells 4 in-app purchases, starting at $4.99 per 7 days. Salesforce Authenticator asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Salesforce Authenticator against 4.5 for Authenticator App. That said, the two scores are not equally well evidenced: Salesforce Authenticator has 4.3K ratings behind it against 24, so its average is the more settled of the two. Written reviews are what separate them: 52% of Salesforce Authenticator's written reviews are positive against 0% of Authenticator App's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 23, 2026 and August 18, 2026 respectively.

Scorecard5 real differences · 6 level
Salesforce Authenticator versus Authenticator App: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorAuthenticator App
PriceFreeFree
Rating4.6 (4.3K ratings) — better4.5 (24 ratings)
Positive reviews52.4% of reviews — better0.0% of reviews
Number of ratings4.3K — better24
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
Best chart rank#184 — better—
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size57 MB101 MB
Age rating4+4+
Developersalesforce.comApperture Limited

Customer experience

Salesforce Authenticator

All ratings4,294 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews361 reviews
Positive52.4%
Neutral5.0%
Negative42.7%

Authenticator App

All ratings24 ratings
Positive91.7%
Neutral0.0%
Negative8.3%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

Authenticator App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

4 purchases

Authenticator App

Subscriptions4
  • Pro Version$4.997 Days
  • Pro Version3 Days trial$7.997 Days
  • Pro Version$14.991 Month
Show 1 more
  • Pro Version7 Days trial$39.991 Year

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is Authenticator App free?
Authenticator App is free to download, with in-app purchases available.
Which has better reviews, Salesforce Authenticator or Authenticator App?
Salesforce Authenticator is rated higher. Salesforce Authenticator averages 4.6 out of 5 from 4.3K ratings, while Authenticator App averages 4.5 from 24 ratings.
Do Salesforce Authenticator or Authenticator App have ads?
Neither Salesforce Authenticator nor Authenticator App shows ads.
Which is updated more often, Salesforce Authenticator or Authenticator App?
Salesforce Authenticator ships an update monthly, and Authenticator App monthly. Most recently, Salesforce Authenticator was updated on September 23, 2026 and Authenticator App on August 18, 2026.

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