Comparison

Salesforce Authenticator vs VCIA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce Authenticator

Enhance your online security with multi-factor authentication. This app sends push notifications to your device for identity verification, allowing you to approve or deny login attempts with a simple tap. It also offers one-time verification codes for offline use and can automate approvals for trusted locations.

Highlights
  • Multi-factor authentication
  • Push notification approvals
  • One-time verification codes
  • Location-based automated approvals
  • Offline verification codes
Read full description

Salesforce Authenticator adds an extra layer of security for your online accounts with multi-factor authentication (also known as two-factor authentication). With Salesforce Authenticator, you use your mobile device to verify your identity when logging in to your account or performing critical actions. The app sends you a push notification, and you approve or deny the activity with just a tap. For even more convenience, Salesforce Authenticator can use your mobile device’s location services to automatically approve account activity that you trust. The app also provides one-time verification codes for use while you’re offline or have low connectivity. Use Salesforce Authenticator to secure all your online accounts that support time-based one-time passwords (TOTP). Any service that allows multi-factor authentication using an “Authenticator app” is compatible with Salesforce Authenticator. Location Data & Privacy If you enable location-based automation in Salesforce Authenticator, rest assured that Salesforce never tracks your location or shares it with anyone. Location data is stored securely on your mobile device, never in the cloud. You can delete all location data from your device or turn off location services at any time. Learn more about how the app uses location data in Salesforce Help. Battery Usage Rather than getting precise location updates, Salesforce Authenticator only receives updates when you enter or leave the approximate area, or “geofence,” of a location that you trust. By minimizing the frequency of location updates, Salesforce Authenticator conserves your mobile device’s battery life. To reduce battery usage even more, you can turn off location services and stop automating your activity.

About

VCIA

Features
Read full description

The VCIA Annual Conference is where the captive world comes to meet. Access personalized schedules, network with industry professionals worldwide, and engage with interactive session content. Features include seamless check-in, live polling, speaker profiles, venue maps, and session materials. Exchange digital business cards, participate in forums, and access continuing education resources. Your central hub for connecting with captive insurance leaders, regulators, and service providers from around the globe.

Screenshots

Salesforce Authenticator4 screens
VCIA4 screens

Verdict

The call

The clearest difference is update cadence: Salesforce Authenticator at monthly against VCIA's every 4 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Salesforce Authenticator ships an update monthly, VCIA every 4 months. The most recent releases landed on November 14, 2026 and November 5, 2026 respectively.

Scorecard1 real difference · 9 level
Salesforce Authenticator versus VCIA: the parameters behind the verdict, then further details
ParameterSalesforce AuthenticatorVCIA
PriceFreeFree
Rating4.6 (4.3K ratings) — better—
Positive reviews52.2% of reviews—
Number of ratings4.3K — better—
Update frequencyMonthly — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better16.0
Further details — not scored
Size57 MB174 MB
Age rating4+4+
Developersalesforce.comvFairs LLC

Bugs and requests

Salesforce Authenticator

Reported bugs

5 issues
  • Inability to add accounts without QR code or 2-word phrase
  • Sudden loss of access to all accounts after phone reset
  • Repeated prompts to enable location services
  • Slow authentication process and delays
  • Incompatibility with certain Salesforce clouds

Requested features

5 requests
  • Add biometric authentication (Face ID, Touch ID)
  • Improve location-based auto-approval
  • Allow customization of app icons and themes
  • Provide desktop/web version of the app
  • Enhance Apple Watch integration

VCIA

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Salesforce Authenticator

No in-app purchases

None

VCIA

No in-app purchases

Questions

Is Salesforce Authenticator free?
Salesforce Authenticator is free to download, with no in-app purchases.
Is VCIA free?
VCIA is free to download, with no in-app purchases.
Do Salesforce Authenticator or VCIA have ads?
Neither Salesforce Authenticator nor VCIA shows ads.
Which is updated more often, Salesforce Authenticator or VCIA?
Salesforce Authenticator ships an update monthly, and VCIA every 4 months. Most recently, Salesforce Authenticator was updated on November 14, 2026 and VCIA on November 5, 2026.

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